Associates in Family Eyecare PC

ASSOCIATES IN FAMILY EYECARE David M. B[redacted], O.D. William C. S[redacted], O.D. 2249 W. Eisenhower Blvd.  Loveland, CO 80537 Telephone: (970) 669-4587 Revdex.com 8020 S County Rd 5 Suite 100 Ft Collins Co 80528 Re ID #[redacted] When this patient came into our office he was requesting a routine eye exam which is $89.00 not $79.00 as the complaint. The patient told me his insurance was through [redacted], and he knew we couldn't bill them, but he didn't like the care he had gotten there. Because he had some medical issues with his eyes the Dr. did much more than a routine exam, in fact would have referred him to a specialist had this not occurred. When the patient came out of the exam, he then asked us to bill Medicare, although he didn't even have his card. I tried to explain to him then that if he indeed had a [redacted] plan he no longer had Medicare. He became angered with me so I gave up and billed Medicare. Only to have the claim denied. Not because of a deductible but because patient had other coverage. I enclosed a copy of the denial with his bill as explanation which I will do for you as well. Sincerely Teri D[redacted] Office Manager Associates in Family Eyecare

Complaint: [redacted]
I am rejecting this response because: I did not have any issues with my eyes as the subsequent 3 tests confirmed. The initial test was in error. I had to return for three more tests, which have shown no anomaly.
I am retired, and I have paid into Medicare all...

my working life, and still paying. Medicare is my primary provider, as it it for most all people who are retired. [redacted] insurance is my supplementary to my Medicare insurance.   I have asked the provider to make a copy of my medicare card, which she did. Medicare rejected my claim, stating that with this claim I've met my deductible. The only reason I've decided to file a Medicare claim, because during the exam, the examining doctor (Dr. David M. B[redacted]) told me that they would pay most all of it. The initial cost was around $90, and because I've turned it into Medicare as advised by the examining doctor they have charged me $170.00. In the past 8-10 years I have spent over a $1000 for glasses and examination with this provider, and I am sorry that I did. 
Regards,
[redacted]