Atlantic Engineering & Survey Consultants

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Paramount Recovery Systems has received two disputes through the credit bureaus for Ms [redacted] We have responded accordingly to the credit bureaus as required by law This communication is from a debt collector

We sent our first notice to Ms [redacted] on 01/17/to theaddress we had on file for her: [redacted] The account was removed from Ms [redacted] ’s credit bureau dueto our client [redacted] requesting us to close and return the account totheir office We requested the removalfrom the credit bureau on May 20,

As stated in the last response the accounts are no longer in our office The accounts were recalled by our client prior to receiving this complaint Ms [redacted] will have to contact our client to check on the status of the accounts When an account is closed in our office one of the steps taken is to request for the credit bureaus to remove our trade line This request was done on January 31, and can take the credit bureaus up to thirty days to process the request This communication is from a debt collector

Complaint: [redacted] I am rejecting this response because: Paramount is honestly lyingI have every dispute through my credit bureuas for validation and they have only sent the information to them and never to myselfParamount is destroying my credit with information and again I do not understand how something can go directly to them for collections when I Never received a bill for itI have attached the dates of this messIf they do not take the $ off my credit as [redacted] states they are not reporting an outstanding balance on my report from 7/9/2016, while im waiting on the other information they claim they are sending me im going to the attorney general or whomever higher than the Revdex.com to get this resolved! Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me As long as I receive actual validation of the debt, this particular issue is resolved Regards, [redacted] ***

Paramount Recovery Systems has a business agreement with our clients and the employee that handles the disputes is HIPAA certified No HIPPA laws have been broken Paramount Recovery Systems doesn't have access to the documents that were sent to Ms [redacted] unless the documents are request by the consumer, which Ms [redacted] did Once the request is received we must request the documents from our client After we complete our investigation the documents are mailed to the consumer Paramount Recovery Systems does not keep the documents in our office The documents that were sent to Ms [redacted] are the proper documents required by law to validate a debtParamount Recovery Systems is providing the correct balances on the accounts to the three major credit bureaus All three major credit bureaus round the balances to a whole number Paramount Recovery Systems has no control on how the credit bureaus display the balanceIf Ms [redacted] has any further questions she may contact [redacted] at ###-###-#### This communication is from a debt collector

Complaint: [redacted] I am rejecting this response because: I have not received no certified letter from the above creditor and I have attempted to reach out to them and was kept on hold for two hours and no one ever answered my callsI have reached out several different times with not one returned callI will attempt to reach out to the above creditor to discuss this account Regards, [redacted]

Paramount Recovery Systems contacted our client, [redacted] , when we received [redacted] complaint and they are still investigating the account They do see an insurance payment, but do not see a personal payment from [redacted] While the investigation is occurring we have put the account on hold and requested the three credit bureaus to delete the account from [redacted] credit report Our client would appreciate any proof of payment that can be provided by [redacted] to help further their investigation [redacted] please contact [redacted] at [redacted] ext [redacted] for any questions or concerns you have on the investigation This communication is from a debt collector

Ms [redacted] has not contacted Paramount Recovery Systems office We have been contacted by the credit bureaus requesting us to verify that the information in our office matches the information provided by Ms*** We did verify with the credit bureaus that the information in our office did matchParamount Recovery System did try to contact Ms [redacted] through the mail and by phone We tried to call Ms [redacted] on the phone number provided several times between November 21, and April 15, On April 15, when we called the number provided it was disconnected.Due to HIPPA laws we will send Ms [redacted] the verification of the debt along with the proof of signatures to the address provided in this complaint After receiving the documentation if Ms [redacted] feels like these ac [redacted] are not hers; we would request that Ms [redacted] reaches back out to Paramount Recovery System.Ms [redacted] can contact us at [redacted] ext [redacted] to speak to Compliance Manager [redacted] .This communication is from a debt collector

Paramount Recovery Systems has one account in our office for Mr*** The bill is from our client [redacted] LLC [redacted] Physician Paramount Recovery Systems received the account in our office on August 1, and mailed our first notice to Mr [redacted] on August 3, As of today, May 4, 2018, the notice sent on August 3, has not been returned to our office as mail return Paramount Recovery Systems did not know that we had a bad address for Mr [redacted] until he called our office on May 1, and updated his address in our system This communication is from a debt collector

Paramount Recovery Systems has one account in our office for Ms [redacted] from our client [redacted] We are a third party collection agency that collects directly for our clients We have contacted our client [redacted] and informed them of Ms [redacted] ’ complaint [redacted] has provided Paramount Recovery Systems with validation documents that we are mailing to Ms [redacted] ’ by certified mail In the validation documents will be the contract Ms [redacted] signed stating that if her account is not paid it will be sent to a third party collection agency If Ms [redacted] has any questions after receiving the validation documents she can contact Brenda at ###-###-#### for further information This communication is from a debt collector

After we received Ms [redacted] ’s dispute we contactedour client [redacted] and ordered the documents requested OnApril 6, we received the documents from our client and mailed thedocuments certified to the address we had on file: [redacted] ***Via Certified Mail: [redacted] ** Today, June 3, 2015, we went ahead and closed the accountand returned to our client [redacted] and requested a removal from Ms***William’s credit report through EOSCAR Audit control number: [redacted] We have attached a deletion letter for Ms [redacted] William’srecord.This communication is from a debt collector

Our client, CP Medical LLC, placed Mr [redacted] ’ accounts in our office on 06/30/ Paramount Recovery Systems is a third party collection agency and doesn’t purchase debt On 06/30/notification of the debt was sent to the address on Same Way in Kingwood TX, which was the address provided by our client We have now updated Mr [redacted] ’ address and we have requested validation documents from our client, CP Medical LLC The validation documentation will be sent to Mr [redacted] once received In the meantime we have requested for the three major credit bureaus to remove our tradeline from Mr [redacted] ’ credit reportsParamount Recovery Systems also received a written dispute through the mail on 03/23/and will be following up using that letterThis communication is from a debt collector

Paramount Recovery Systems is a third party collection agency not a medical facility We do not have access to insurance information The accounts we are collecting for are back from and Our client is not showing these accounts a paid in full We have requested the validation documents from our client and will mail out to [redacted] once they are received in our office If [redacted] has her Explanation of Benefits from her insurance provider showing that the accounts in question are paid she may provide the documents to us This communication is from a debt collector

Paramount Recovery Systems is not a debt buying company We did not purchase Mr [redacted] 's account We collect directly for our client We are not sure why Mr [redacted] was not contacted on this account before it came into our office We didn't receive the account in our office until March 4, Once the EOB was sent to our office by Mr [redacted] we forward it to our client, [redacted] Inc., and asked them to do an investigation Per our client the EOB provided from Mr [redacted] is for the hospital portion and the bill in our office is for the ambulance As of today, August 8, 2017, our client is still doing research on the Ambulance bill Paramount Recovery Systems has informed Mr [redacted] that once we receive a response from our client we will let him know This communication is from a debt collector

Complaint: [redacted] I am rejecting this response because: After several hours of investigating with [redacted] , they are stating that they do not specifically see in their system a claim for "Transportation", or similar, for ambulance services, which means to them that [redacted] did NOT submit a claim Through their research, an invoice/bill from this ambulance service company (or any non-hospital related services), was never received They have no record of it.I need proof from [redacted] LLC that they did submit a claim (with the amount and date) Technically, they are way beyond date of timely filing limit (for out-of-network, it is days), since I (nor UH) were billed for this, so I should not be liable for these charges This error is not on my side, and I am guessing that with the change in ambulance company ownership, there was a min my file, and someone picked it up, after the new company took over, and decided to file w/ PRS (and that's why it took 3+ years for them to contact PRS and then me -- somebody on their side dropped the ball -- ).If somehow [redacted] did submit a claim (and [redacted] is not seeing it directly), the only charge on the EOB for $(the amount of the original claim for ambulance services) would have been coded incorrectly as "consultation" vs "transportation" from [redacted] This is a charge on 3/12/14, the exact date of my accident, for $600, which makes sense it would be same day of ambulance services The claim # referenced on the EOB for the $is: [redacted] As for amount, I am assuming the difference in charges now ($1,815.78) is from penalty feesThe scenario of the ambulance services claim never having been submitted is what [redacted] believes to have happened They have the full page file of everything that was submitted if I need to send that to PRS.Please urgently advise.Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:Attached are the documents sent to meI have multiple accounts through this companyIn which they have copied my drivers license from other accountsI have highlighted where the signatures are blank and end with another patients signatureI am not sure how I did not sign to authorize treatment but signed at being dischargedI am also not understanding how two witnesses signed that they saw me sign to obtain treatment but there are no signatures from me on any of the papers--and it ends with a signature that is not mines Regards, [redacted] ***

We understand Ms [redacted] frustration, but unfortunately having a lawyer or being in litigation doesn’t prevent an account from going on the credit The only way to prevent the account from going on the credit is for the attorney to give a letter of protectionWe received Ms [redacted] account in our office from our client, Questcare ER Plano, on April 3, On April 17, Ms [redacted] contacted us to inform us that she had an attorney We contacted Ms [redacted] attorney the same day and we were told by her attorney that she would need permission from Ms [redacted] to speak to us on the account Her attorney informed us that she would contact Ms [redacted] and then fax us over the letter of representation and HIPAA release We provided Ms [redacted] attorney with our fax number, but we did not receive any information from Ms [redacted] attorney We continued to try to reach out to Ms [redacted] attorney, but we were not able to speak to anyone on the accountOn July 13, Ms [redacted] called back and asked why the account was on her credit At which time we informed her that having an attorney or being in litigation did not prevent an account from going on the credit and that the only way to prevent the account from going on the credit would be for her attorney to send a letter of protection Ms [redacted] stated she would contact her attorney and have them send us a letter of protection, letter of representation and a HIPAA releaseMs [redacted] attorney did not contact us with the required information We again tried to call her attorney and were not able to speak to anyone on the account On December 22, we received a dispute from Ms [redacted] stating that she had an attorney to handle a settlement and that we and the original creditor were aware of her having an attorney Again we were aware of her attorney, but having an attorney doesn’t prevent an item from going on the creditWe are more than happy enough to work with Ms [redacted] attorney on a settlement for the account All we need is a letter of protection from her attorney and the account will be removed from Ms [redacted] credit We have continued to try to contact Ms [redacted] attorney, but every time we call it goes straight to voicemail We would be appreciative if Ms [redacted] attorney could please contact us at [redacted] *** Ms [redacted] attorney can also fax us a settlement offer along with a letter of protection at [redacted] This communication is from a debt collector

Complaint: [redacted] I am rejecting this response because: None of these statements are true and according to the very first statement this is un trueParamount has NEVER SENT ANY DOCUMENTATION TO ME VANISHING THESE AMOUNTS ARE mine except the first and still three is nothing from paramount $is being reportedon my credit by paramount for a doctors Bill thenThey did not file my insurance until 9/not October 4thThat's a lieIf they do not remove the inaccurate Bill and provide proof of the they are reporting from [redacted] then I will proceed with suingIf insurance was never collected from me isn't my fault if registration does not do their jobAgain if I don't have proof of these services..these made up comments of speaking to me specially when I did not live in Texas in is quite puzzling Regards, [redacted]