On October 13 at approximately 11:59 a.m., I received a call from a 914 area code number. Upon answering, I was informed that the person calling was attempting to locate someone with the same last name as mine. I responded by saying that I had never heard of this person, to which they responded by insisting that I did and that perhaps this person was my wife (I am not married or divorced). I again denied knowing who this person is. The caller then gave an address, where I do not reside, and insisted that I live with the person they are seeking and that I should pass on a message in regards to a debt they owe (violates Fair Debt Collection Practices Act). I continually denied knowing who this person is, to which the caller stated "Oh, you want to be ignorant. We'll just call somebody else" (violates FDCPA). The caller then abruptly ended the call.
I then called back requesting more information on the company that contacted me. The person who answered stated they worked for ARS but would not provide the location of the business (violates FDCPA). They then stated "you have a Bronx accent so you must know her" and "you're wasting a lot of your time for someone who doesn't know this person." I then requested to speak with a supervisor. The person stated they were a supervisor and disconnected the phone call.
I find this unprofessional, distasteful behavior unacceptable from a business of any kind. I recommend retraining or termination of employment, as I am sure ARS would not like their company represented in this manner.
I then called back requesting more information on the company that contacted me. The person who answered stated they worked for ARS but would not provide the location of the business (violates FDCPA). They then stated "you have a Bronx accent so you must know her" and "you're wasting a lot of your time for someone who doesn't know this person." I then requested to speak with a supervisor. The person stated they were a supervisor and disconnected the phone call.
I find this unprofessional, distasteful behavior unacceptable from a business of any kind. I recommend retraining or termination of employment, as I am sure ARS would not like their company represented in this manner.