Auction Direct USA Jacksonville, LLC

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We offer our sincerest apologies to Ms. [redacted] for her frustration during her recent purchase. We were following normal protocol to obtain financing for Ms. [redacted]. We understand her frustration, and it is our fault for not communicating clearly that we would be sending her application to 4-5...

separate lenders to obtain an approval. We have been in contact with Ms. [redacted] several times since her initial visit, and have reached a resolution she has accepted. Thank you!