Good morning:I can see from our end, the credit went through for $on 6/15/The issue could be with your bank or Archives, from whom you initially placed the orderIf your bank does not see it on their end, please call Archives at [redacted] Thanks, [redacted] *** USAVital [redacted] , [redacted] *** [redacted] direct/ [redacted] cell/ [redacted] fax [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The state finally responded to an e-mailThey offered their explanation that they have a long form that lists the hamlet that a person is born in, that is not on the short form that lists the nearest town Even if the birth certificate lists something elseThe state of Florida accepted the certified copy even with the different birth cityI can order the long form if I want Sincerely, [redacted]
Good morning [redacted] :We have ordered and sent you your records twice as you indicated that you did not receive the first mailing I am presuming that the Revdex.com complaint and the receipt of your records is an overlap in transmissionWe are happy to search through the tracking if you can let me know directly that NO you have not receive the second one either I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] or on my cell [redacted] I would be happy to explain to you where things standOR You may call [redacted] who has been trying to reach youHe can be reached at [redacted] .He is the manager who has been working on your fileWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirementsWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company [redacted] ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, [redacted]
Initial Business Response / [redacted] (1000, 16, 2015/09/10) */ This client's order was processed within hours and the records were sent to the client within weeks, immediately upon receipt from the courthouse that housed the records If I can be of any further assistance, feel free to call me directly, [redacted] ***, Owner, USAVital.com XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (3000, 18, 2015/09/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) Sir: I contacted this company in a reasonable time to cancel all transactionsThey rushed the process through to bar any last minute cancellations on my partEven as I talked to the person in charge it was early the next morning, they had it done As for the document arriving on time - It came late some or weeks later not weeks as they claim I have the email corespondenses and the dates I contacted this company should they still deny this complaint [redacted] Final Business Response / [redacted] (4000, 20, 2015/09/21) */ Good afternoon [redacted] : I believe that there is some confusionAllow me to clarifyYou did place your order with Archives 6/30/@ 8.50amThe email that you received was confirming that you signed up with Archives to order a recordIt was NOT to confirm any contract to get the marriage record On 7/at am the marriage record was processed and in processBecause we obtain the records directly from the courthouse where they are housedOn 7/13/15, the requested document was mailed to you When you say that it has obvious errors, please articulate what the errors are and we can research further with the court If you have any questions, please feel free to call me directly [redacted] XXX-XXX-XXXX Final Consumer Response / [redacted] (4200, 22, 2015/09/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) Dear Sirs: There is quite a bit of confusion in this matter Firstly, This company spokesman is wrong about the emailIt was not sent on 6/30am as proposed but pm and not confirmedSecondly,This is a known scam disquised as a legitimate company Why else would they rush the process through so quickly, even while I was cancelling the request There is a consumer law stating there is a day return or cancel policy on all business dealings This is bad business in any caseSince I have already settled with the credit card company, I don't think we need to go any further than to red flag this company to protect other customer from the same frustration and inconvenience [redacted] ***
Initial Business Response / [redacted] (1000, 8, 2015/07/10) */ Good afternoon [redacted] : I would very much like to talk to you about this situation and invite you to call me directly either in my office XXX-XXX-XXXX or on my cell XXX-XXX-XXXXI would be happy to explain to you where things stand We are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptly Here I am giving you MY direct numbers and I am the owner of this company [redacted] I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved From our end, we can see that we have been in communication with you and this was reordered 7/1/to be delivered to you Federal Express Kindly, ***
From: Revdex.com Info Sent: Thursday, April 14, 4:PM To: Stephanie Sudduth Subject: FW: Response to ID [redacted] [redacted] Sent: Thursday, April 14, 3:PM To: Revdex.com Info Cc: Ann H Hicks Subject: Response to ID [redacted] Complaint ID [redacted] To Whom it may concern: The product was purchased on 2/24/and our company sent an email to the client ( [redacted] ***) that it would take about 30-days We had advise the client of the turnaround time on phone when they called in on 3/28/the client had called in to get an exact date of when the record was mailed out by the local municipality We made contact with the Town Clerk in [redacted] on 3/30/and sent an email to the client advising that the record was physically mailed out to them on 3/28/ As of 3/30/2016, the client has not emailed or called us to check on the status of the record We have considered this order processed and completedWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this companyAnn HicksI am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolvedThank you Ann
Complaint: [redacted] I am rejecting this response because:I was told by the customer service department, in an email that I would be refunded $of the chargesThey said that with the exception of $which was a service fee, I would get the rest back credited to my cardThis has not happened Sincerely, [redacted]
Good afternoon [redacted] :I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] or on my cell [redacted] I would be happy to explain to you where things standWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company [redacted] ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, ***
Good morning Mr. [redacted] :From what I am seeing, this was credited back to you in full 11/10/17. I am cc'ing my operations Manager, [redacted] to confirm this as well. I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] ... or on my cell [redacted] . I would be happy to explain to you where things stand.We are a very reputable company who has a professional customer service department. We don't use the RevDex.com as our 3rd party customer service department. We deal direct to resolve issues honestly, fairly, professionally and promptly. Being an ISO Certified company who works with the federal government as well as 3300 different counties across the US, know that your information is safe with us. We want to make sure that you have received the refund you have requested. OR We want to get you the information you are requesting. The county clerk indicated that it was mailed to you 9/13/17 to the address you provided. Our system indicates that you have been refunded as well. If this is NOT the case, please call me directly. [redacted] ***
Good afternoon: I would very much like to talk to you about this situation and invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standWe are a very reputable company who has a professional customer
service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirements We deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company*** *** I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, *** *** ***@usavital.com
Good afternoon Ms***:We have sent you a letter from the city indicating that there is no record found in this countyThis was mailed to you 12/30/We are happy to search further if you can provide more information I would very much like to talk to you about this situation and
invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standOR You may call *** *** who has been trying to reach youHe can be reached at ***.He is the manager who has been working on your fileWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirementsWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company*** ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, *** *** ***
Good afternoon *** *** :I would very much like to talk to you about this situation and invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standMy team has reached out to you a number of times but has been
unable to connect nor are their calls returnedYour money was refundedHad you called us directly, we would have credited you back immediately as well. We are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptlyBeing an ISO Certified company who works with the federal government as well as different counties across the US, know that your information is safe with usWe want to get you the information you are requesting Here I am giving you MY direct numbers and I am the owner of this company*** ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolvedKindly, *** ***
Dear *** ***: I apologize that your email was not responded to. Please feel free to contact ***, the Customer Service Supervisor directly at ***. We have tried to call you at *** and the phone call is not connecting to youWe contacted the State of of ***
*** today and they require more information from you. The State representative stated that they mailed you our a letter on 10/23/to request for more information Have you responded to the request from *** ***?Please reach out to us again so we can discuss a refund if this process is not working out for you.Thank you
Good afternoon Ms*** We have been contacting you since 12/17/requesting the required ID as the record you are requesting is private. We have not received a response from you without this informationWe are here to help, yet we need your assistance to get you the information you
desireI would very much like to talk to you about this situation and invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standOR You may call *** *** who has been trying to reach youHe can be reached at ***.We are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirementsWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company*** ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolvedKindly, *** *** *** *** *** Tell us why here
Good morning:I can see from our end, the credit went through for $48.95 on 6/15/16. The issue could be with your bank or Archives, from whom you initially placed the order. If your bank does not see it on their end, please call Archives at [redacted]. Thanks,[redacted] USAVital [redacted], [redacted] [redacted] direct/ [redacted] cell/ [redacted] fax [redacted]
Good morning [redacted]:We have ordered and sent you your records twice as you indicated that you did not receive the first mailing. I am presuming that the Revdex.com complaint and the receipt of your records is an overlap in transmission. We are happy to search through the...
tracking if you can let me know directly that NO you have not receive the second one either. I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] or on my cell [redacted]. I would be happy to explain to you where things stand. OR You may call [redacted] who has been trying to reach you. He can be reached at [redacted].He is the manager who has been working on your file. We are a very reputable company who has a professional customer service department. We don't use the Revdex.com as our 3rd party customer service department. Vital records can be confusing because they are housed at more than 3300 locations across the country with continually changing requirements. We deal direct to resolve issues honestly, fairly, professionally and promptly. Here I am giving you MY direct numbers and I am the owner of this company. [redacted]. I am choosing to post this as I have nothing to hide, want to be nothing but helpful. Please contact me to get this resolved.Kindly, [redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The state finally responded to an e-mail. They offered their explanation that they have a long form that lists the hamlet that a person is born in, that is not on the short form that lists the nearest town. Even if the birth certificate lists something else. The state of Florida accepted the certified copy even with the different birth city. I can order the long form if I want.
Sincerely,
[redacted]
Good morning:I can see from our end, the credit went through for $on 6/15/The issue could be with your bank or Archives, from whom you initially placed the orderIf your bank does not see it on their end, please call Archives at [redacted] Thanks, [redacted] *** USAVital [redacted] , [redacted] *** [redacted] direct/ [redacted] cell/ [redacted] fax [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Revdex.com: I am in Europe until November and will reply when I get back in the country Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The state finally responded to an e-mailThey offered their explanation that they have a long form that lists the hamlet that a person is born in, that is not on the short form that lists the nearest town Even if the birth certificate lists something elseThe state of Florida accepted the certified copy even with the different birth cityI can order the long form if I want Sincerely, [redacted]
Good morning [redacted] :We have ordered and sent you your records twice as you indicated that you did not receive the first mailing I am presuming that the Revdex.com complaint and the receipt of your records is an overlap in transmissionWe are happy to search through the tracking if you can let me know directly that NO you have not receive the second one either I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] or on my cell [redacted] I would be happy to explain to you where things standOR You may call [redacted] who has been trying to reach youHe can be reached at [redacted] .He is the manager who has been working on your fileWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirementsWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company [redacted] ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, [redacted]
Initial Business Response / [redacted] (1000, 16, 2015/09/10) */ This client's order was processed within hours and the records were sent to the client within weeks, immediately upon receipt from the courthouse that housed the records If I can be of any further assistance, feel free to call me directly, [redacted] ***, Owner, USAVital.com XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (3000, 18, 2015/09/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) Sir: I contacted this company in a reasonable time to cancel all transactionsThey rushed the process through to bar any last minute cancellations on my partEven as I talked to the person in charge it was early the next morning, they had it done As for the document arriving on time - It came late some or weeks later not weeks as they claim I have the email corespondenses and the dates I contacted this company should they still deny this complaint [redacted] Final Business Response / [redacted] (4000, 20, 2015/09/21) */ Good afternoon [redacted] : I believe that there is some confusionAllow me to clarifyYou did place your order with Archives 6/30/@ 8.50amThe email that you received was confirming that you signed up with Archives to order a recordIt was NOT to confirm any contract to get the marriage record On 7/at am the marriage record was processed and in processBecause we obtain the records directly from the courthouse where they are housedOn 7/13/15, the requested document was mailed to you When you say that it has obvious errors, please articulate what the errors are and we can research further with the court If you have any questions, please feel free to call me directly [redacted] XXX-XXX-XXXX Final Consumer Response / [redacted] (4200, 22, 2015/09/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) Dear Sirs: There is quite a bit of confusion in this matter Firstly, This company spokesman is wrong about the emailIt was not sent on 6/30am as proposed but pm and not confirmedSecondly,This is a known scam disquised as a legitimate company Why else would they rush the process through so quickly, even while I was cancelling the request There is a consumer law stating there is a day return or cancel policy on all business dealings This is bad business in any caseSince I have already settled with the credit card company, I don't think we need to go any further than to red flag this company to protect other customer from the same frustration and inconvenience [redacted] ***
Initial Business Response / [redacted] (1000, 8, 2015/07/10) */ Good afternoon [redacted] : I would very much like to talk to you about this situation and invite you to call me directly either in my office XXX-XXX-XXXX or on my cell XXX-XXX-XXXXI would be happy to explain to you where things stand We are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptly Here I am giving you MY direct numbers and I am the owner of this company [redacted] I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved From our end, we can see that we have been in communication with you and this was reordered 7/1/to be delivered to you Federal Express Kindly, ***
From: Revdex.com Info Sent: Thursday, April 14, 4:PM To: Stephanie Sudduth Subject: FW: Response to ID [redacted] [redacted] Sent: Thursday, April 14, 3:PM To: Revdex.com Info Cc: Ann H Hicks Subject: Response to ID [redacted] Complaint ID [redacted] To Whom it may concern: The product was purchased on 2/24/and our company sent an email to the client ( [redacted] ***) that it would take about 30-days We had advise the client of the turnaround time on phone when they called in on 3/28/the client had called in to get an exact date of when the record was mailed out by the local municipality We made contact with the Town Clerk in [redacted] on 3/30/and sent an email to the client advising that the record was physically mailed out to them on 3/28/ As of 3/30/2016, the client has not emailed or called us to check on the status of the record We have considered this order processed and completedWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this companyAnn HicksI am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolvedThank you Ann
Complaint: [redacted] I am rejecting this response because:I was told by the customer service department, in an email that I would be refunded $of the chargesThey said that with the exception of $which was a service fee, I would get the rest back credited to my cardThis has not happened Sincerely, [redacted]
Good afternoon [redacted] :I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] or on my cell [redacted] I would be happy to explain to you where things standWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company [redacted] ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, ***
Good morning Mr. [redacted] :From what I am seeing, this was credited back to you in full 11/10/17. I am cc'ing my operations Manager, [redacted] to confirm this as well. I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] ... or on my cell [redacted] . I would be happy to explain to you where things stand.We are a very reputable company who has a professional customer service department. We don't use the RevDex.com as our 3rd party customer service department. We deal direct to resolve issues honestly, fairly, professionally and promptly. Being an ISO Certified company who works with the federal government as well as 3300 different counties across the US, know that your information is safe with us. We want to make sure that you have received the refund you have requested. OR We want to get you the information you are requesting. The county clerk indicated that it was mailed to you 9/13/17 to the address you provided. Our system indicates that you have been refunded as well. If this is NOT the case, please call me directly. [redacted] ***
Good afternoon: I would very much like to talk to you about this situation and invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standWe are a very reputable company who has a professional customer
service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirements We deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company*** *** I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, *** *** ***@usavital.com
Good afternoon Ms***:We have sent you a letter from the city indicating that there is no record found in this countyThis was mailed to you 12/30/We are happy to search further if you can provide more information I would very much like to talk to you about this situation and
invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standOR You may call *** *** who has been trying to reach youHe can be reached at ***.He is the manager who has been working on your fileWe are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirementsWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company*** ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolved.Kindly, *** *** ***
Good afternoon *** *** :I would very much like to talk to you about this situation and invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standMy team has reached out to you a number of times but has been
unable to connect nor are their calls returnedYour money was refundedHad you called us directly, we would have credited you back immediately as well. We are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentWe deal direct to resolve issues honestly, fairly, professionally and promptlyBeing an ISO Certified company who works with the federal government as well as different counties across the US, know that your information is safe with usWe want to get you the information you are requesting Here I am giving you MY direct numbers and I am the owner of this company*** ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolvedKindly, *** ***
Dear *** ***: I apologize that your email was not responded to. Please feel free to contact ***, the Customer Service Supervisor directly at ***. We have tried to call you at *** and the phone call is not connecting to youWe contacted the State of of ***
*** today and they require more information from you. The State representative stated that they mailed you our a letter on 10/23/to request for more information Have you responded to the request from *** ***?Please reach out to us again so we can discuss a refund if this process is not working out for you.Thank you
Good afternoon Ms*** We have been contacting you since 12/17/requesting the required ID as the record you are requesting is private. We have not received a response from you without this informationWe are here to help, yet we need your assistance to get you the information you
desireI would very much like to talk to you about this situation and invite you to call me directly either in my office *** or on my cell ***I would be happy to explain to you where things standOR You may call *** *** who has been trying to reach youHe can be reached at ***.We are a very reputable company who has a professional customer service departmentWe don't use the Revdex.com as our 3rd party customer service departmentVital records can be confusing because they are housed at more than locations across the country with continually changing requirementsWe deal direct to resolve issues honestly, fairly, professionally and promptlyHere I am giving you MY direct numbers and I am the owner of this company*** ***I am choosing to post this as I have nothing to hide, want to be nothing but helpfulPlease contact me to get this resolvedKindly, *** *** *** *** *** Tell us why here
Good morning:I can see from our end, the credit went through for $48.95 on 6/15/16. The issue could be with your bank or Archives, from whom you initially placed the order. If your bank does not see it on their end, please call Archives at [redacted]. Thanks,[redacted] USAVital [redacted], [redacted] [redacted] direct/ [redacted] cell/ [redacted] fax [redacted]
Good morning [redacted]:We have ordered and sent you your records twice as you indicated that you did not receive the first mailing. I am presuming that the Revdex.com complaint and the receipt of your records is an overlap in transmission. We are happy to search through the...
tracking if you can let me know directly that NO you have not receive the second one either. I would very much like to talk to you about this situation and invite you to call me directly either in my office [redacted] or on my cell [redacted]. I would be happy to explain to you where things stand. OR You may call [redacted] who has been trying to reach you. He can be reached at [redacted].He is the manager who has been working on your file. We are a very reputable company who has a professional customer service department. We don't use the Revdex.com as our 3rd party customer service department. Vital records can be confusing because they are housed at more than 3300 locations across the country with continually changing requirements. We deal direct to resolve issues honestly, fairly, professionally and promptly. Here I am giving you MY direct numbers and I am the owner of this company. [redacted]. I am choosing to post this as I have nothing to hide, want to be nothing but helpful. Please contact me to get this resolved.Kindly, [redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The state finally responded to an e-mail. They offered their explanation that they have a long form that lists the hamlet that a person is born in, that is not on the short form that lists the nearest town. Even if the birth certificate lists something else. The state of Florida accepted the certified copy even with the different birth city. I can order the long form if I want.
Sincerely,
[redacted]
Revdex.com:
I am in Europe until November 1 and will reply when I get back in the country.
Sincerely,
[redacted]