Auto-Bike

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

RE:? ? ? ? ? ? ? ? ? ? ? ? [redacted] The District Manager of the store Mrs [redacted] was shopping in Harrison Avein Cheviotwill see that she gets a new gallon jug of oil which is the settlement that she wanted.Barbara CampbellAdministrative Assistant

RE: [redacted] - [redacted] ***I talked to [redacted] on August 8" ....she has received her refund of $which is the settlement that she wanted [redacted] Administrative Assistant

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: The district manager is a stand up guyIts refreshing to see a manger actually care what customers thinkHe took my concerns very seriousand I could tell he made it clear to the employees, because this time they were professional and treated me the same as he did Thank You I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Our District Manager has contacted Mr [redacted] and explained about warranties on batteries he will also be giving Mr [redacted] a credit Customer is OK with thisBarb C [redacted] Autozone Regional Office9-29-

[redacted] went into our Store # - Covington, KY yesterday and received $- one hour's labor money that he was requestingMr [redacted] also signed a customer satisfaction form [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com: The district manager is a stand up guyIts refreshing to see a manger actually care what customers thinkHe took my concerns very seriousand I could tell he made it clear to the employees, because this time they were professional and treated me the same as he did Thank You.
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com: I was not offered a credit, Im not sure what Barb is
talking about Speaking of Barb, Im pretty sure she's the person I spoke to about the rude employee at the West chester locationAnd she did absolutely ZERO!! She's lazy just like the other employeesdoesn't do her job Just from the one conversation I had with her, you can tell she had no plans to help the situationshe had a condescending attitudeAnd the guy that recently called me said something about a credit, but I have to call the previous owner of the truck and have him verify his accountTHATS NOT HOW IT WORKS!!! either give me a credit or don't give me a creditwhy do I have to bother my friend? this guy it just trying to see if I'm scamming for a new batteryAll they did was make me hate the company even morehe should have just said bring in the battery for a exchange and nothing elseAutoZone is lying about a credit was givenOR should I say BARB is lyingI reject this statement from AutoZone.
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

On 8/21/I responded to the complainant with the message below in an email that included my contact information after I had looked into the situationAccording to my Regional Manager, he has not spoken to this individualI'm sorry that you didn't receive a paycheck todayThe hours you
attended Foundations was on the last day of the pay period and had to be put in the system manuallyUnfortunately, it appears that it wasn't transmitted in time to run with last period's payrollIt will be paid with this pay periods hours on the next check in two weeksIf there is anything else I can do for you, feel free to give me a callP.SThe day in question should now be paid*** *** ** *** Regional HR Manager AutoZone, Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish,
you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please
contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
In reference to the above case number I would like to request this complaint be closed as resolvedSpoke with the Auto Zone Area Mgr(Tim B***) who reached out with a resolution for this specific problem and offered assistance for any future problems should they occurVery professional assistance with our issueThank you for your coordination efforts in this matter.
Regards,
*** ***

RE: *** * *** ** *** The District Manager of the store Mrs*** was shopping in Harrison Avein Cheviotwill see that she gets a new gallon jug of oil which is the settlement that she
wanted.Barbara CampbellAdministrative Assistant

Our District Manager has contacted Mr*** and explained about warranties on batteries he will also be giving Mr*** a credit. Customer is OK with this. Barb C***Autozone Regional Office9-29-

[A default letter is provided here which indicates your acceptance of the business's response
If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, although the manager, ***, appeared disgusted and thought payment was "silly"
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response
If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, although the manager, ***, appeared disgusted and thought payment was "silly"
Regards,
*** ***

*** *** went into our Store # - Covington, KY yesterday and received $- one hour's labor money that he was requestingMr*** also signed a customer satisfaction form. *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

RE: ***- *** ***I talked to *** on August 8" ....she has received her refund of $which is the settlement that she wanted. *** *** Administrative Assistant

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***