Auto-Bike

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

RE:? ? ? ? ? ? ? ? ? ? ? ? *** * *** ** *** The District Manager of the store Mrs*** was shopping in Harrison Avein Cheviotwill see that she gets a new gallon jug of oil which is the settlement that she
wanted.Barbara CampbellAdministrative Assistant

RE: ID *** * *** *** *** ***n, Regional Manager of the Cincinnati Region called Mr*** earlier this week to talk to him about his concernMr*** will receive a replacement battery which was his desired settlement.*** ***Administrative Assistant

RE: [redacted]I talked to [redacted] on August 8" ....she has received her refund of $30.00 which is the settlement that she wanted. [redacted] Administrative Assistant

[redacted] went into our Store # 709 - Covington, KY yesterday and received $45.00 - one hour's labor money that he was requesting. Mr. [redacted] also signed a customer satisfaction form. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com: The district manager is a stand up guy. Its refreshing to see a manger actually care what customers think. He took my concerns very serious. and I could tell he made it clear to the employees, because this time they were professional and treated me the same as he did.  Thank You. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Our District Manager has contacted Mr. [redacted] and explained about warranties on batteries .... he will also be giving Mr. [redacted] a credit.  Customer is OK with this. Barb C[redacted]Autozone Regional Office9-29-17

RE: ID [redacted] [redacted]n, Regional Manager of the Cincinnati Region called Mr. [redacted] earlier this week to talk to him about his concern. Mr. [redacted] will receive a replacement battery which was his desired settlement.[redacted]Administrative Assistant

Revdex.com: I was not offered a credit, Im not sure what Barb is...

talking about.  Speaking of Barb, Im pretty sure she's the person I spoke to about the rude employee at the West chester location. And she did absolutely ZERO!! She's lazy just like the other employees. doesn't do her job.  Just from the one conversation I had with her, you can tell she had no plans to help the situation. she had a condescending attitude. And the guy that recently called me said something about a credit, but I have to call the previous owner of the truck and have him verify his account. THATS NOT HOW IT WORKS!!!  either give me a credit or don't give me a credit. why do I have to bother my friend?  this guy it just trying to see if I'm scamming for a new battery. All they  did was make me hate the company even more. he should have just said bring in the battery for a exchange and nothing else. AutoZone is lying about a credit was given. OR should I say BARB is lying. I reject this statement from AutoZone. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish,...

you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]