Auto Giants

I purchased a vehicle in October In November my vehicle stopped in the middle of the road and was towed to the manufacturing dealerI found out that my car have recalls one of which was just announced September I asked how is this possible I just brought the car last year? None of the recalls were fixed on this car before my purchase of this vehicleThis vehicle is considered a lemon under the Maryland lawAt this point it's still at the dealer I'm still making on time payments and I have no car...! I called this company and they stated its nothing they car do

Good mornihave went above and beyond to satisfy customer in this complaintWe have come to agreement and reached refund to satisfy customer.thank you

Date: Tue, Aug 5, at 9:AMSubject: Complaint [redacted] # To: [redacted] < [redacted] > [redacted] Good Morning- We are having trouble getting in touch with the customer to apologize for his experienceWe have left a couple of messages for him, but no response yetWe would be more than happy to issue him an apology, and maybe find a way also to earn his business Thank you so much!-- Bradley M [redacted] Auto Giants Branch Ave Temple Hills, MD Office: ###-###-#### Fax: ###-###-#### autogiants.com

Good Afternoon- [redacted] purchased a car from Auto Giants, and we gave her the option to bring car back and make sure it was in same condition as when she purchased, and she would be refunded within business daysAfter getting the car back, all checked out, and she was refunded and not charged any feesHer complaint regarding a repossession, was a misunderstanding as this was never stated to her[redacted] is now satisfied, and cashed her refund check on 3/20/Attached is refund check.Please contact me with any questions or concerns, thank you.Bradley M [redacted] @autogiants.com###-###-####