Autoworld Kia

Spoke with customer to let him know that we were waiting for him to come in and pick up his check that we had waiting for him since May ** customer is happy we are mailing his check to his home because he doesn't have time to come pick it up It is our goal to keep all our customers completely satisfied Thank you, Mark C [redacted]

We have used Ducky's Drains twice now for various small plumbing jobs around the house Service was excellent, polite and fast Cost was far lower than we've experienced in past They will continue to be our first choice

RevDex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am not satisfied with this settlement because "Jorge" lied to me and my husband stating that the part for my muffler was $and he reduced it to $He was not aware that we was already quoted a price of $from "Andy", who was my original service advisor, but was firedSo that "reduced" price is a lieThere is no reason why they had my car for days and all I needed was a muffler and brake lineWith them having my car from to 815, I ended up getting a ticket for no inspectionI have never received a ticket for no inspection before and was humiliated by this! My car note was paid and so was my insurance and I didn't have my vehicleJorge is a liar and I am asking t be compensated because he lied and tried to deceive me! How is he allowed to increase a price of a part after I was already quoted a lower price, as if he did me a favor for having my car so long? Isn't that again the law? In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely, [redacted] %

Autoworld Kia is currently working on this matter with our KMF bank representative to resolve this matterWe did work on it prior to this complaint and were told that it was taken care of we will be in contact with the customer as soon as we get a response from KMFAs it is our goal to keep our customers completely satisfied Thank you, Mark C [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My trade in was not paid off in a timely manner and I still have not received any documentation from the funding bank regarding paymentsAccording to my financing documents, a payment is due today and I have no idea where it needs to be sent I should not have to chase down information for a $25,purchase that was made on October **, This is beyond frustrating! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ***

Called customer to come back to our dealership and discuss her issueShe came in and we explained that we did not run her credit again after she left our dealership she is a service customer of ours and want to keep her as our customer so we gave her a year maintenance plan free of charge she is happy and hopefully we can earn her business on her next vehicle purchase
Thank you
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
0in 10pt;">[The credit application that was attached to the file is not mine My name is *** *** and the application was for a *** It is these kinds of mistakes that lets me further know that somebody dropped the ball and ran my credit twice, therefore causing me to get an additional inquiry on my credit report]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***

Explained to the customer that unfortunately some banks require some stipulations such as verification of employment that is out of our hands but we worked closely on this matter with the bank and resolved the matter we do not collect payments for banks and keep them as it is not ours to keep
It is always our goal to have complee satisfaction with all our customers
Thank you
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
We checked with the dealer that we did purchase a vehicle from and they said that letters such as that credit denial letter never go to customers when they cannot obtain the car a customer wishes to buyFurthermore, we have had similar circumstances in the past and never received a credit denial letter after our credit was approvedWe both have excellent credit ratings which will most likely be affected by thisWe have never ever been denied credit and we want this removedWe did not get a car from Autoworld because they could not get us the car we wanted and NOT BECAUSE WE WERE DENIED CREDITA few days after getting our money back, we purchased the exact car we wanted with percent interest due to excellent creditNow, we want Autoworld to straighten out this credit report which was generated because of themIf this is not resolved we will definitely submit a complaint to corporate headquarters for Kia.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[They could not give me my old car back, I don't believe it was ever fixedIf I'm wrong then I'm wrongI looked at Nissan Rogues
on the InternetI have a very basic Rogue and it had 48K miles on itIt should be in the $to thousand dollar range price wise, If I put down $the balance would be $+ Auto Worlds profit Make it $8000,
Instead I put down $and have payments of $per monthI know that includes Interest but that is $29,That sounds to me like I paid the $16,payoff for the Kia Soul(fixed or not fixed)
A six year loan on a car worth $to $thousand dollars is wrongHow does that come to $29,000????
Kia was not fair in the sell price of the NissanThey have a lot of complaints against them on the Internet alsoThey don't care about me------
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Better...

Business Bureau:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
[Your Answer Here]
 I am not satisfied with this settlement because "Jorge" lied to me and my husband stating that the part for my muffler was $900 and he reduced it to $700. He was not aware that we was already quoted a price of $700 from "Andy", who was my original service advisor, but was fired. So that "reduced" price is a lie. There is no reason why they had my car for 20 days and all I needed was a muffler and brake line. With them having my car from 7/**/15 to 8/**/15, I ended up getting a ticket for no inspection. I have never received a ticket for no inspection before and was humiliated by this! My car note was paid and so was my insurance and I didn't have my vehicle. Jorge is a liar and I am asking t be compensated because he lied and tried to deceive me! How is he allowed to increase a price of a part after I was already quoted a lower price, as if he did me a favor for having my car so long? Isn't that again the law?
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]  %

Spoke with customer to let him know that we were waiting for him to come in and pick up his check that we had waiting for him since May ** customer is happy we are mailing his check to his home because he doesn't have time to come pick it up. 
It is our goal to keep all our...

customers completely satisfied 
Thank you,
Mark C[redacted]

We tried to obtain the Vehicle with the specs that the customer wanted but we were unable to obtain the vehicle offered the customer a different color scheme but they did not want to change. As for us denying the customer credit that is not up yo us the letter that they received id automaticlly...

generated by Dealer Track and sent out to all customers that did not buy a vehicle from us We are very dissapointed that we could not satisfy the customers request as we want to meet and completely satisfy all our customers
 
Sincerely,
Mark C[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

My trade in was not paid off in a timely manner and I still have not received any documentation from the funding bank regarding payments. According to my financing documents, a payment is due today and I have no idea where it needs to be sent.  I should not have to chase down information for a $25,000 purchase that was made on October **, 2015.  This is beyond frustrating! 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Autoworld Kia is currently working on this matter with our KMF bank representative to resolve this matter. We did work on it prior to this complaint and were told that it was taken care of we will be in contact with the customer as soon as we get a response from KMF. As it is our goal...

to keep our customers completely satisfied  
Thank you,
Mark C[redacted]

Spoke to [redacted] today and we are going to help her out with a payment to bring her account up to date as always we strive for complete satisfaction with all our customers 
Thank you,
[redacted]

Customer came back to our store all of her concerns were resolved and she is completely satisfied now
Thank you,
[redacted]

Contacted customer he came back in and we lowered customers price by $995 customer is very happy now.As always our goal is to have all of our customers completely satisfiedThank you