Avondale Toyota

In regards to complaint ID#[redacted] for [redacted]. The decision that was made came from our local Toyota Field Technical Specialist, not Avondale Toyota. Our rep came to the dealership & inspected the vehicle. His final determination was that the vehicle had been abused and it wasn't...

something that would be covered under warranty. Once a determination has been made by Toyota it is out of our hands, they will not cover it. So, I don't think the complaint should be against Avondale Toyota. Our Service director did all he could for [redacted] to get the transmission covered.