AZ Bounce 4 Kids

My name is [redacted] and I want to share my experience for the past years with AZ Bounce KidsThe contact person I am working with is [redacted] He always is very helpful with his professional experience to help us to choose the right bouncy for our partyFirst time I ordered a 20ft water slide , I was upgraded to a 25ft slide, which was a big hitAll my grandkids had a lot of fun, also they convinced me to go on it too -:) Second time I ordered a 25footer and was upgraded to a 30ft double line water slideThis year we had parties and every time I called to order a bouncy I had a good experience I highly recommend this company [redacted]

I had used AZ bounce kids for the last couple of my events, They are the bestAlways on time and the units are clean, set up securely , and the staff is friendly Wouldn't use any other company

Found AZ Bounce Kids company just by searching on googleI am glad I found it! Planning my party last minute scared me! Thank God for party party rentals placeI was able to release all my stressI ordered my inflatable bouncy house through them which was the best deal everAll the kids loved it Also, needed tables and chairs which they were able to work with on this last minute last minute dealThe guy was super nice and sweet who deliver and pick up the staffHe saw the bounce house was a hit and still had a ton of kids in it and offered to just come pick it up later with no chargeHOW AMAZING AND NICE IS THAT! I will definitely use them again for future parties

I love AZ Bounce KidsThis weekend I rented for the fifth time a frozen combo bounce house and like every time we rented before : delivery was on time , easy to book, bouncy house very clean, received a call before delivery and the same thing at pick upAlso all their units are new and I am happy I found a company who upgrades their bounce house every YEARNow they have a option of ordering online which I like it a lotThis time we ordered online and I love the processWe received a order confirmation with in min and also a copy of contractThis guys improving and I love see them growingI recommend AZ Bounce Kids

Great service with great productWe are renting second time from AZ Bounce Kids and both time we had a wonderful party The bounce house we rented this time was a Jungle Castle combo My kids loved itWile the boys were playing in a bounce house supervised by grandma we prepare the gift for ***AZ Bounce Kids helped us to print out a banner with *** and all the animals he love We had a zoo party and everything because of AZ Bounce KidsThe manager helped us to choose the bouncy and organized the hall party for usThank you for your help and your fife star service AZ Bounce Kids

My son's school every year has this inflatable bounce house eventThis year we decided to use a different company than other yearsAfter reading reviews and searching we decided to use AZ Bounce Kids
Everything went very well as promised I am happy we found them
What I love the most about this company is : Children Safety N#
Quality Inflatables N#
Fife star customer service and very easy to work withAll my question were answered , the owner even came to the school and we discuss the set up area to make sure on the event day we have everything set up on the right place All the kids hadA very nice and fun time Their Obstacles where brand new and a very cool stileNext year will use them againThank you AZ Bounce Kids

First time I called Az bounce kids I was really happy that they answered me the first time unlike other party rental companiesI called last minute the night before my party and they totally booked me that nightI called everywhere asking for a Waterslide and no one had the one I wanted and they didI was so happy that they saved my party because I had already invited everyone for a Waterslide party and I didn't even had it booked for that day until I called everywhere and Az bounce kids was the only one that actually delivered in my areaThe employees were on time for the delivery and they were really politeI will totally contact Az bounce kids for all my parties they are the best!!

My family had a great experience with AZ Bounce KidsWe rented the in Patriot combo for our Christmas partyThe bouncy was clean and the look was so beautifulOur Christmas party was a blessingWe all got to jump in the bounce house with the kidsWe love the unit we received and the service the company provided was a fife star serviceI received the confirmation email within minutes after I placed the reservationSpecially I love the new future they have so you can order online
Delivery was on time as I requested and for pickup I called the manager to ask if we can use a couple of extra hours and he was very polite and nice and told us we can have it for an extra day with no chargeWe were blest to find this companyDefinitely will call them again

AZ Bounce 4 kids provided a bounce house, cotton candy maker, and popcorn machine for my baby shower last November. The employees were charming, professional, and set up extremely fast. The party went on a little longer than planned and they were very accommodating to my needs. AZ Bounce for kids is the only bounce service I would recommend!

This company is top notch with competitive pricing! I have used AZ Bounce for Kids 3 times over the last 12 months for different birthday parties at my house. They are professional, on time and very knowledgeable about their products. Last time I used them, I was unsure as to which height bounce house was going to work for our pool/yard. The owner came over with two different sizes for me to chose from. He said, if this one does not work after we set it up, we will take it down and then put the other one up! He wanted to make sure I was happy and in addition that the kids all had a great time. The bounce houses are clean and well-kept. I will use AZ Bounce 4 Kids again and again!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I apologize, but I was unable to respond to the email from 5/11 due to server issues.  I did read the businesses response and disagree with the owner ([redacted]).  Please see the attached texts that we exchanged on the day of the service.  I contacted him multiple times by phone on the day of and days after.  I told the gentlemen who picked up the unit that I wanted a refund because the unit did not work appropriately and was torn at one of its seams.  After texting [redacted] about this, the delivery guys showed up with another generator – plugged it in and said it should be fine – then left.  Shortly after, that generator stopped working and the bounce house was deflated almost completely.  I contacted [redacted] about this multiple times, but he never responded.  The unit was picked up at about 2030 that evening and the guys told me that I would have to contact [redacted] for a refund.  They packed up their unit and left.  I texted and phoned [redacted] on multiple occasions, but he never responded.  Please see a copy of the texts that I’ve attached to this email.  The texts may not be in order, I apologize for this.  I cannot figure out how to put them in order on this file I am attaching. Thank you for your time.  Please advise on how to proceed.  I appreciate your help.
Regards,
[redacted]

The staff was friendly, pice was awesome and the set up and pick up was very convenient. My daughter loved the frozen themed bounce house w/ slide for her 3rd birthday. Would recommend them for any occasion.

My name is [redacted] and I want to share my experience for the past 2 years with AZ Bounce 4 Kids. The contact person I am working with is [redacted]. He always is very helpful with his professional experience to help us to choose the right bouncy for our party. First time I ordered a 20ft water slide , I was upgraded to a 25ft slide, which was a big hit. All my grandkids had a lot of fun, also they convinced me to go on it too -:)
Second time I ordered a 25footer and was upgraded to a 30ft double line water slide. This year we had 3 parties and every time I called to order a bouncy I had a good experience . I highly recommend this company.
[redacted]

I had used AZ bounce 4 kids for the last couple of my events, They are the best. Always on time and the units are clean, set up securely , and the staff is friendly . Wouldn't use any other company.

This costumer never contacted me by email or phone number to ask for refund . The combo unit was in good condition. When we delivered the bounce house combo was working perfect and the lady sign the contract and paid . She called my delivery guys 2 hours later and said the bouncy is soft . They...

arrived after she called with in 35 min. They drove back and found out one of the blower stop working, that was because one generator fuse prompted. Things happen and even if the generator was new happened.The guys added another generator to  a different blower and was working perfect. My guys told me about the Lady's complain : (The lady will call or email you on Monday because she wants a refund. ) that was my guys words . I agree to give her %50 refund because of the generator situation and she could not use it for the 35 to 50 min until my guys got there. After I got your email I looked on my emails and haven't got any emails from the lady. Please advise me how to do in this situation.Thank you!Respectfully[redacted]

The princess bouncy house we ordered from AZ Bounce 4 Kids was the awesome . My daughter loved it and we couldn't get her out of the bouncy. She said this is her birthday and is her castle . We laught for few hours. The service the company provided was great. Bouncy was clean and everything was on time . Everyone loved the bounce house AZ Bounce 4 Kids provided.

AZ Bounce 4 Kids became my favorite place for all my parties. This guys improve a lot from the time we used them first time. Their product is one of the best and always have new inventory . I remember when company opened, they had just couple of slides and few bouncers and now when I am looking to order for my parties, I see hundreds of bouncers and water slides to chose from. We always renting the new inflatabl s they have and always very happy with their service. I will say a strong fife star service company. All my friends and families are renting from AZ Bounce 4 Kids and we are all happy and no issues or coming late . This guys are always on time and the bounce houses always clean. Dumitru the owner make sure his guys are sanitizing again on delivery. I am very proud of Dumitru and his quality of communication and his skills for business. This guy cares about his customers and has a good heart. If you are looking for a company who always will show up, work on your budget and quality inflatables. AZ Bounce 4 Kids will be for you! I love them and I promise you will love them too.

I haven't received any of this texts: I can print out the [redacted] history to show you, I don't know why but didn't received any of the messages with complain. my guys said you will call and will email for refund. I haven't received any emails from you. the last text I got is when the guys where in their way. I can refund you only %50 how I said in previous email. To be able  to send  you a %50 refund, I need an official email to be send to [redacted]If I am not receiving an official email from you with Your name  and address where to send the check,  I will not send any money because of no information received. All what we will refund will be %50.

I Love AZ Bounce 4kids! This was my first time renting an inflatable bounce house jumper. Dumitru the contact person was very patient and helpful. The team arrived within the time frame, and the set up was quickly and quality. I couldn't be happier with our experience. We will definitely use AZ Bounce 4kids Rentals for all our future birthday party rentals. I've already been giving the information to all my friends.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I apologize, but I was unable to respond to the email from 5/11 due to server issues.  I did read the businesses response and disagree with the owner ([redacted]).  Please see the attached texts that we exchanged on the day of the service.  I contacted him multiple times by phone on the day of and days after.  I told the gentlemen who picked up the unit that I wanted a refund because the unit did not work appropriately and was torn at one of its seams.  After texting [redacted] about this, the delivery guys showed up with another generator – plugged it in and said it should be fine – then left.  Shortly after, that generator stopped working and the bounce house was deflated almost completely.  I contacted [redacted] about this multiple times, but he never responded.  The unit was picked up at about 2030 that evening and the guys told me that I would have to contact [redacted] for a refund.  They packed up their unit and left.  I texted and phoned [redacted] on multiple occasions, but he never responded.  Please see a copy of the texts that I’ve attached to this email.  The texts may not be in order, I apologize for this.  I cannot figure out how to put them in order on this file I am attaching. Thank you for your time.  Please advise on how to proceed.  I appreciate your help.

Regards,