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AZ Super Plumber

501 6th St, Prescott, Arizona, United States, 86301-2013

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AZ Super Plumber Reviews (%countItem)

I phoned to say I have a water leak in our mobile home park and needed to get it dug up and fixed. Jonathan was extremely nice on the phone and set up an appointment for the next morning, James was at our location by 8am and determined it would need to be dug up by a small track hoe for an amount that I was ok with, then he and Richard worked with the track hoe and mostly hand dug around the pipes to be careful not to disturb or cause anymore issues. They got it dug up found the problem and quoted me and I was ok with that and then proceeded to get parts and fix. These young men worked hard in the heat and since I had to have some of our tenants without water for over 5 hours. In about 3 hours after gluing the pipes James felt we could slowly turn the water on so our tenants would have water to their coolers. So we had no leaks and all is good. They cleaned up the area well also. Highly recommend this plumbing business and will do business in the future when we need it. Thank you Jonathan, James and Richard.

AZ Super Plumber Response • Jul 31, 2019

Always appreciate when our customers take the time to let our company and others know that we are doing a good job. As a team we all work very hard on providing the best plumbing service to all our customers in all situations. We appreciate you as our customer and the great review.

Levi did a first rate job of informing us of our choices, as well as some important ideas about care & improvement of our plumbing (especially in the hot water realm). We are very happy with the results & will continue to do employ The Plumbing Store for our needs.

AZ Super Plumber Response • Jul 08, 2019

Thank you for taking the time to review our company. We really appreciate getting feed back from our customers. Sounds like our technician was able to to give you some great options and feedback to help you make a informed decision.

Excellent plumbing service. June 26, 2019, Prescott.
Richard was able to come earlier than scheduled which is always a good thing. He installed two grab bars in two tile showers. He explained they were installed on the studs, with anchors and silicone. Everything was left neat and clean. We only use licensed contractors for any repairs on our home. This installation was expensive but, you get what you pay for and we couldn't risk having our tile broken, etc. We've used The Plumbing Store in the past and will do so again in the future. It is always a pleasure to talk to Kim for scheduling, etc.

AZ Super Plumber Response • Jul 08, 2019

We appreciate your great review. We all work hard to provide excellent service to our customers. Professional service, great communication, and cleanliness, are all a part of what we do for our customers.

Nancy *** 6/21/19
I've been using Yavapai Plumbing for years. Needed a new water heater and your price was much better than theirs. Tim was great. If I call you for any service in the future I will ask that you send him. Work was done in a timely and efficient manner and I was comfortable having him in my home.

AZ Super Plumber Response • Jun 24, 2019

So glad we could get you a new water heater installed in a timely and efficient manner. We all work hard at providing great service and doing what's best for our customer. I can't tell you how much it means to our plumbing technicians when we share these reviews in our team meetings.

Tell you what. Let us not make this complicated. Levi did a great job. He was quick, friendly, and respectful. Tell Mike to give the kid a raise.

William, Levi and Anthony showed up first thing Monday morning as scheduled and got right to work. They were very professional and capable. They went all out to address our concerns and solve our major problem. I would not hesitate to call on The Plumbing Store again. I highly recommend them to anyone that needs a plumber. Kim was very pleasant and helpful in the office as well.

AZ Super Plumber Response • Jun 13, 2019

We appreciate the opportunity to earn your business and thank you for taking the time to review our company.

The tech. showed up on time and was very personable. He did his work and all the questions I or my wife had about the task at hand. He also helped us understand other issues not related to the service call. I would use this contractor and this tech. again without hesitating.

AZ Super Plumber Response • Jun 11, 2019

As a small plumbing company we work very hard at providing our customers with a great service experience. We appreciate you taking the time to review your positive experience with the plumbing work done in your home.

Plumbing Store and Richard are 100%.. "Top". Can't say it better.

AZ Super Plumber Response • Jun 11, 2019

Although we can't hit that 100% mark each time with our customers that is what we strive for. Thank You

Bill was prompt, friendly & willing to answer my questions & also make recommendations.

AZ Super Plumber Response • Jun 13, 2019

Glad to hear that you had a good service experience with us. We appreciate you and your business and thank you for the review.

Our tech Richard was very professional and friendly. All work was completed to our satisfaction. I would highly recommend The Plumbing Store for your plumbing needs.

AZ Super Plumber Response • Jun 13, 2019

Thank you for taking the time to review our company. We appreciate you and your business and are glad to be able to take care of your plumbing needs.

We had a whole house filter/softener installed. Kim and Kathy made scheduling easy. William and Levi were very nice and professional. They were on time, got the job done quickly, and cleaned up the area. They patiently answered all our questions before leaving. I would highly recommend The Plumbing Store.

The Plumbing Store is the best company to work with for plumbing issues. They are prompt, thorough, neat and fast. I appreciate that they inspect the problem and write an estimate before beginning the work. They also have had all the parts necessary to complete the jobs we have hired them to do for us. So easy to work with.
Levi has been to our house twice for repair work and has done a great job for the amount estimated in a reasonable amount of time.
I won’t call another plumbing company again.

We have had great service from the plumbing store. We had a new tankless water heater and whole house filter installed. It was installed in a timely manner and looks and works great. We have since had another plumbing issue and called them again. We requested Bill *. he is very competent and helpful and also good at explaining all the work he does. Highly recommended!

I had a serious plumbing problem. The Plumbing Store responded immediately to my call and sent a technician (Tim) to address my problem. Tim was punctual, friendly, efficient and though he encountered some anticipated issues, he handled them with ease. He double checked his work and now, a day after the problem, things are working great. I received very good service from Tim and The Plumbing Store.

We had an emergency need for a plumber and we could not have asked for a better response and understanding of our situation. The Plumbing Store fit us in their booked schedule due to our emergency situation and really seemed to care about our needs.
When Bill arrived he was so much help. He quickly assessed the situation and told us exactly what the cost would be to get everything taken care of. He also was very courteous and did an excellent job.
Thanks to Bill and the Plumbing Store, we are all back to normal and everything is working great!
Thanks for a job well done!!!

James was professional, courteous and hard working

AZ Super Plumber Response • Feb 25, 2019

Glad we got your plumbing issues resolved in a professional manner. We appreciate you and your business.

James was excellent and I would love to have him for any of my future plumbing needs. He's knowledgeable, easy to talk to, efficient, courteous and willing to do whatever needs to be done.

AZ Super Plumber Response • Feb 14, 2019

Thank you for taking the time to review our company. Glad you liked our service technician and he was able to get your plumbing issue taken care of.

The water heater had a leak, and we were leaving for three days the next day. We called The Plumbing Store, and after a few questions, they said they would be here this afternoon between noon and 4:00 PM. We were so happy Tim came early. He replaced the water heater, and also fixed the the leak in the faucet in the bathroom. Tim was very knowledgeable and courteous. He had covers for his shoes when he entered our home. We were so impressed with Tim and his plumbing ability. Thank you, The Plumbing Store, for sending us your Plumbing Apprentice, Tim.

If there was a sixth star I would post it. Tim solved our problem with patients and creative.

James arrived at our home on a Sunday and very promptly diagnosed the issue with our kitchen faucet. Before proceeding with the repair, he outlined various options for replacing the faucet. His in-depth knowledge and experience in his line of work was evident during the time he was in our home. His ultimate goal was to ensure customer satisfaction. He is a true asset to the Plumbing Store company and we will surely be using this company for our future plumbing needs.

AZ Super Plumber Response • Jan 14, 2019

Glad our service technician was able to help you out Sunday and repair the issue with your kitchen faucet. Our team members strive to provide our customers with options and good communication. This helps us put our customers best interests first. We appreciate you as our customer and taking the time to give us a review.

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Address: 501 6th St, Prescott, Arizona, United States, 86301-2013

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+1 (928) 778-0780

Web:

www.theplumbingstoreaz.com

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