Dear [redacted] BAMA Commercial Leasing received this complaint via mail as well and has responded [redacted] 's vehicle she leases with BAMA Commercial Leasing was taken to a body shop in January of [redacted] according to our records retrieved the vehicle without being repaired*** [redacted] was subsequently involved in an altercation in February of and the vehicle was impounded by law enforcementBAMA Commercial Leasing retrieved the vehicle [redacted] is currently delinquent under the lease terms, which is why she has been contacted.If you need any additional information, please let us know.Thank you.Randy B [redacted] BAMA Commercial Leasing
February 21, 2017Dear [redacted] :BAMA Commercial Leasing is in receipt of the above complaint on behalf of [redacted] *** [redacted] entered into a lease contract with BAMA Commercial Leasing on May 31, for a month term lease with a weekly lease payments of $The price of the vehicle was not $7,as alleged in [redacted] ***'s complaintThe total payments under the lease terms are $22,The vehicle [redacted] leased was deemed a total lossBAMA Commercial Leasing was paid for the loss and the amount due and owing on [redacted] ***'s lease was the deductible amount of $ [redacted] made a payment of $towards the $deficiency resulting in the current deficiency balance on the account in the amount of $394.21.BAMA Commercial Leasing's position is that it has not overcharged [redacted] and no refund is due and owing to her.If you need anything else, please let me know.Sincerely,Randy BBAMA Commercial Leasing
August 18, To: Revdex.com [redacted] John FKennedy Blvd Ste Philadelphia, PA From: [redacted] [redacted] Los Angeles, California [redacted] Re: Complaint: [redacted] / [redacted] Style Definitions */ I am rejecting this response because: BAMA's response fails to settle the current issue, its obligation to its own contract and not impair the right to contract of [redacted] This company deflects with dates noted in response to complaint dated August 8, 2016, that do not specify any definitive procedure of providing proof of notice to [redacted] , of its intent, by way of intrinsic written correspondence that would satisfy compliance of such request in order to exhaust all reasonable efforts to obtain clarifications in this matter Please provide the following by way of company’s authorized representative: Proof of service by Certified Mail of any recent correspondence made regarding sales agreement Proof of service by Certified Mail intrinsic evidence of [redacted] VIN # (incorrect VIN# on BAMA COMMERCIAL LEASING letter dated May 31, 2016) see attachment Proof of service by Certified Mail intrinsic evidence of additional terms by way of written correspondence, stipulations of balance due payments and other ramifications contract dishonor Unfortunately due to the discrepancy of the VIN#'s provided and associated with the [redacted] ***, as you can see this may have been another attempt to impair [redacted] 's obligation to contract hence no further contact by phone was permitted for fear of any fraudulent procedures associated with BAMA COMMERCIAL LEASING hence the reason for apprehensiveness of providing SSN over the phoneIn the future, a conference can be scheduled at an agreeable timePlease inform Regards, [redacted] / [redacted] Style Definitions */
Dear [redacted] :This complaint is addressed to BAMA LeasingIt is actually a BAMA Commercial Leasing account, they are two separate entitiesBAMA Commercial Leasing received two tickets for this consumer as well as second notices that they had each been unpaidIt is our policy to receive the tickets as well as any subsequent notices, note the account and forward the tickets and/or notices to the consumer within to days of receipt.BAMA Commercial Leasing is unaware as to why the consumer did not receive themThank you.Randy B [redacted] BAMA Commercial Leasing
August 8, 2016Dear [redacted] BAMA Commercial Leasing is in receipt of the above complaint on behalf of [redacted] [redacted] leased a [redacted] from BAMA Commercial Leasing to drive for *** [redacted] was delinquent in payments and contacted our office on 5/18/stating he was no longer working for [redacted] because they froze his app to secure ridesHe further stated he was no longer making payments and was going to try and purchase the vehicle [redacted] provided no means to purchase the vehicle.With respect to [redacted] providing his SSN, BAMA Commercial Leasing requires the last of every customer's SSN as well as address to identify it's customer's.From 5/18/to 7/19/numerous attempts were made to contact [redacted] with no contactHis account was weeks delinquent and assigned for repossession.If you need anything else, please let me know.Sincerely,Randy B
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
April 4, 2017Dear [redacted] ***BAMA Commercial Leasing is in receipt of the above complaint on behalf of [redacted] [redacted] returned the [redacted] she leased with BAMA Commercial Leasing 8/25/ [redacted] was provided the enclosed letter dated December 28, outlining the balance remaining on the accountThere have been additional charges assessed to the account in the amount of $representing the current deficiency balance of $remaining on the account.If you need any additional information, please let me know.Thank you.Randy BIf you need anything else, please let me know.Sincerely,Randy B
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
I have never receive this letter that the business speak ofIf I did owed them How come they would only send one notice or billI have not receive any notice for months. Furthermore I have request further details from Bama by certified mail, requesting explanation of the debt and they have not respondedBama refused to provide any explantaion of the charges, and never provided any notice of debt and still sent me to collection
Regards,
*** ***
December 5, 2016Dear *** ***:BAMA Commercial Leasing is in receipt of the above complaint on behalf of *** *** *** leased a *** *** from BAMA Commercial Leasing and returned the vehiclePer the early termination agreement *** *** signed, he would be responsible for any
outstanding charges on the account.An audit of *** ***'s account resulted in a deficiency balance of $696.53, which is comprised of one payment of $141.30, one collateral protection insurance payment of $and damages to the vehicle in the amount of $526.23.BAMA Commercial Leasing is not in a position to refund these amounts to *** ***.If you need anything else, please let me know.Sincerely,Randy B
*** *** ***This complaint is actually for BAMA Commercial Leasing, not BAMA LeasingBAMA Commercial Leasing is not assessing *** *** any fees for excessive mileageI have attached the Notice of Lease Transfer Charges and copy of invoice for damage to the vehicle*** *** is
being assessed charges for damage to the vehicle in the amount of $2,087.69. If you need any additional information, please let us know.Thank you. Randy B***
*** *** ***
BAMA Commercial Leasing is in receipt of the above complaint on behalf of *** ***BAMA Commercial Leasing relies solely on information received with respect to tolls, violations, etcand processes same accordingly.If you need anything else, please let me know.Sincerely,Randy B***
January 11, 2017Dear *** ***:BAMA Commercial Leasing is in receipt of *** ***' complaint under the above ID numberBAMA Commercial Leasing has not reported to any credit bureaus due to system constraintsWith respect to *** *** account became delinquent in payments under the lease
contract and efforts were made to contact him to resolve the account*** *** was provided hours to return the vehicle and was to be returned on 1/3/To date the vehicle has not been returnedAdditionally, *** *** is currently weekly lease payments in default under the lease contract.BAMA Commercial Leasing is not in a position to refund *** *** half of what has been paid on his contract.If you need anything else, please let me know.Sincerely,Randy B
Dear Ms***:This is a commercial vehicle lease, which we were not required to report to the credit bureausFurther, this account has been transfered and *** *** *** is no longer the servicer.Thank you.Randy B***
BAMA Commercial Leasing has responded to this complaint and believes the issue has been resolvedIf you need additional information, please let me know.Thank you.Randy B***
I have received the complaint, #[redacted], filed with the Revdex.com by [redacted] on 10/22/15.Bama Leasing, Inc. is an automobile financing Company that provides an excellent, highly structured lease program for people that have had credit difficulties. We give "credit challenged" customers a way to...
drive high quality, late model cars with the Security of a full powertrain warranty.Bama Leasing, Inc. provides the financing for the vehicle [redacted] is Currently leasing. have reviewed the notes on the account and have found no mention of the mechanical issues with the clutch. [redacted] is currently 7 weekly lease payments behind.[redacted] mentions in his complaint the [redacted] has determined there is no mechanical issues with the clutch however, he believes there is still problems. It is Bama Leasing Inc.'s position that we provide financing to [redacted]. With that said, we would encourage [redacted] to contact our office to discuss possible solutions with thisI'd be more than happy to discuss this situation with you at any time. I may be reached at ###-###-#### or via email at [redacted]Sincerely,Randy L. B[redacted] Bama Leasing, Inc.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
BAMA Commercial Leasing is crediting [redacted] in the amount of $to resolve this matterThank youRandy B [redacted]
Dear [redacted] BAMA Commercial Leasing received this complaint via mail as well and has responded [redacted] 's vehicle she leases with BAMA Commercial Leasing was taken to a body shop in January of [redacted] according to our records retrieved the vehicle without being repaired*** [redacted] was subsequently involved in an altercation in February of and the vehicle was impounded by law enforcementBAMA Commercial Leasing retrieved the vehicle [redacted] is currently delinquent under the lease terms, which is why she has been contacted.If you need any additional information, please let us know.Thank you.Randy B [redacted] BAMA Commercial Leasing
February 21, 2017Dear [redacted] :BAMA Commercial Leasing is in receipt of the above complaint on behalf of [redacted] *** [redacted] entered into a lease contract with BAMA Commercial Leasing on May 31, for a month term lease with a weekly lease payments of $The price of the vehicle was not $7,as alleged in [redacted] ***'s complaintThe total payments under the lease terms are $22,The vehicle [redacted] leased was deemed a total lossBAMA Commercial Leasing was paid for the loss and the amount due and owing on [redacted] ***'s lease was the deductible amount of $ [redacted] made a payment of $towards the $deficiency resulting in the current deficiency balance on the account in the amount of $394.21.BAMA Commercial Leasing's position is that it has not overcharged [redacted] and no refund is due and owing to her.If you need anything else, please let me know.Sincerely,Randy BBAMA Commercial Leasing
August 18, To: Revdex.com [redacted] John FKennedy Blvd Ste Philadelphia, PA From: [redacted] [redacted] Los Angeles, California [redacted] Re: Complaint: [redacted] / [redacted] Style Definitions */ I am rejecting this response because: BAMA's response fails to settle the current issue, its obligation to its own contract and not impair the right to contract of [redacted] This company deflects with dates noted in response to complaint dated August 8, 2016, that do not specify any definitive procedure of providing proof of notice to [redacted] , of its intent, by way of intrinsic written correspondence that would satisfy compliance of such request in order to exhaust all reasonable efforts to obtain clarifications in this matter Please provide the following by way of company’s authorized representative: Proof of service by Certified Mail of any recent correspondence made regarding sales agreement Proof of service by Certified Mail intrinsic evidence of [redacted] VIN # (incorrect VIN# on BAMA COMMERCIAL LEASING letter dated May 31, 2016) see attachment Proof of service by Certified Mail intrinsic evidence of additional terms by way of written correspondence, stipulations of balance due payments and other ramifications contract dishonor Unfortunately due to the discrepancy of the VIN#'s provided and associated with the [redacted] ***, as you can see this may have been another attempt to impair [redacted] 's obligation to contract hence no further contact by phone was permitted for fear of any fraudulent procedures associated with BAMA COMMERCIAL LEASING hence the reason for apprehensiveness of providing SSN over the phoneIn the future, a conference can be scheduled at an agreeable timePlease inform Regards, [redacted] / [redacted] Style Definitions */
Dear [redacted] :This complaint is addressed to BAMA LeasingIt is actually a BAMA Commercial Leasing account, they are two separate entitiesBAMA Commercial Leasing received two tickets for this consumer as well as second notices that they had each been unpaidIt is our policy to receive the tickets as well as any subsequent notices, note the account and forward the tickets and/or notices to the consumer within to days of receipt.BAMA Commercial Leasing is unaware as to why the consumer did not receive themThank you.Randy B [redacted] BAMA Commercial Leasing
August 8, 2016Dear [redacted] BAMA Commercial Leasing is in receipt of the above complaint on behalf of [redacted] [redacted] leased a [redacted] from BAMA Commercial Leasing to drive for *** [redacted] was delinquent in payments and contacted our office on 5/18/stating he was no longer working for [redacted] because they froze his app to secure ridesHe further stated he was no longer making payments and was going to try and purchase the vehicle [redacted] provided no means to purchase the vehicle.With respect to [redacted] providing his SSN, BAMA Commercial Leasing requires the last of every customer's SSN as well as address to identify it's customer's.From 5/18/to 7/19/numerous attempts were made to contact [redacted] with no contactHis account was weeks delinquent and assigned for repossession.If you need anything else, please let me know.Sincerely,Randy B
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Complaint is: [redacted] Complaint has been resolved
April 4, 2017Dear [redacted] ***BAMA Commercial Leasing is in receipt of the above complaint on behalf of [redacted] [redacted] returned the [redacted] she leased with BAMA Commercial Leasing 8/25/ [redacted] was provided the enclosed letter dated December 28, outlining the balance remaining on the accountThere have been additional charges assessed to the account in the amount of $representing the current deficiency balance of $remaining on the account.If you need any additional information, please let me know.Thank you.Randy BIf you need anything else, please let me know.Sincerely,Randy B
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
I have never receive this letter that the business speak ofIf I did owed them How come they would only send one notice or billI have not receive any notice for months. Furthermore I have request further details from Bama by certified mail, requesting explanation of the debt and they have not respondedBama refused to provide any explantaion of the charges, and never provided any notice of debt and still sent me to collection
Regards,
*** ***
December 5, 2016Dear *** ***:BAMA Commercial Leasing is in receipt of the above complaint on behalf of *** *** *** leased a *** *** from BAMA Commercial Leasing and returned the vehiclePer the early termination agreement *** *** signed, he would be responsible for any
outstanding charges on the account.An audit of *** ***'s account resulted in a deficiency balance of $696.53, which is comprised of one payment of $141.30, one collateral protection insurance payment of $and damages to the vehicle in the amount of $526.23.BAMA Commercial Leasing is not in a position to refund these amounts to *** ***.If you need anything else, please let me know.Sincerely,Randy B
*** *** ***This complaint is actually for BAMA Commercial Leasing, not BAMA LeasingBAMA Commercial Leasing is not assessing *** *** any fees for excessive mileageI have attached the Notice of Lease Transfer Charges and copy of invoice for damage to the vehicle*** *** is
being assessed charges for damage to the vehicle in the amount of $2,087.69. If you need any additional information, please let us know.Thank you. Randy B***
*** *** ***
BAMA Commercial Leasing is in receipt of the above complaint on behalf of *** ***BAMA Commercial Leasing relies solely on information received with respect to tolls, violations, etcand processes same accordingly.If you need anything else, please let me know.Sincerely,Randy B***
January 11, 2017Dear *** ***:BAMA Commercial Leasing is in receipt of *** ***' complaint under the above ID numberBAMA Commercial Leasing has not reported to any credit bureaus due to system constraintsWith respect to *** *** account became delinquent in payments under the lease
contract and efforts were made to contact him to resolve the account*** *** was provided hours to return the vehicle and was to be returned on 1/3/To date the vehicle has not been returnedAdditionally, *** *** is currently weekly lease payments in default under the lease contract.BAMA Commercial Leasing is not in a position to refund *** *** half of what has been paid on his contract.If you need anything else, please let me know.Sincerely,Randy B
Dear Ms***:This is a commercial vehicle lease, which we were not required to report to the credit bureausFurther, this account has been transfered and *** *** *** is no longer the servicer.Thank you.Randy B***
BAMA Commercial Leasing has responded to this complaint and believes the issue has been resolvedIf you need additional information, please let me know.Thank you.Randy B***
BAMA Commercial Leasing is crediting [redacted] in the amount of $199 to resolve this matter. Thank you. Randy B[redacted]
I have received the complaint, #[redacted], filed with the Revdex.com by [redacted] on 10/22/15.Bama Leasing, Inc. is an automobile financing Company that provides an excellent, highly structured lease program for people that have had credit difficulties. We give "credit challenged" customers a way to...
drive high quality, late model cars with the Security of a full powertrain warranty.Bama Leasing, Inc. provides the financing for the vehicle [redacted] is Currently leasing. have reviewed the notes on the account and have found no mention of the mechanical issues with the clutch. [redacted] is currently 7 weekly lease payments behind.[redacted] mentions in his complaint the [redacted] has determined there is no mechanical issues with the clutch however, he believes there is still problems. It is Bama Leasing Inc.'s position that we provide financing to [redacted]. With that said, we would encourage [redacted] to contact our office to discuss possible solutions with thisI'd be more than happy to discuss this situation with you at any time. I may be reached at ###-###-#### or via email at [redacted]Sincerely,Randy L. B[redacted] Bama Leasing, Inc.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint is: [redacted]Complaint has been resolved.