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Barnes & Noble Reviews (65)

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint [redacted] .Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Barnes & Noble Bookstores (retail stores) has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I contacted Moleskine the maker of this product within days, and they replaced the pen only to have it break once again within weeksI had been dealing with Moleskine since they were the maker of this product, only to learn after the fact that a full refund could only be granted through B&NAll of the dates, and correspondences are dated on the original file, and I can easily box up the items and return them for a refund as this product is defective - I don't think this technology was ready for the marketplace as it doesn't work as described In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have received a refund from the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I received a letter and apology today and a call from [redacted] at B&N She marked the return as received and offered a $gift certificate as well for my trouble Sincerely, [redacted]

RevDex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted] .I was told to wait until the [redacted] of September or October and I still have not heard from them or received said book. Sincerely, [redacted]

At this time, I have been contacted directly by Barnesandnoble.com LLC regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] Barnes and Noble has contacted me indicating they would issue me a one time courtesy refund if I returned the book to the 3rd party seller They stated the refund would be issued by Barnes and Noble the same way the payment was made after the 3rd party seller notified them of the return I returned using the mailing label B&N providedThe book was delivered to the address on the shipping label on 07/***but to date I have not received the refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved It took some extra emailing on my part, but they eventually came through and sent me an email saying they are processing the refunds to my credit card and those charges should appear on my account in to business days Thank you for your help I do not believe this would have been resolved without your intervention because they were just refusing to deal with the problem Sincerely, [redacted] ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Barnesandnoble.com LLC has been resolved (By clicking "OK", your complaint will be closed as Resolved.) The company contacted me directly and has taken care of it I'm not sure why they didn't take care of it earlier, but it eventually reached the correct person Thank you to the Revdex.com for helping me get to that person Otherwise, I'd still be stuck talking to the people who wouldn't do anything.Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved-business did not respond or help I was able to get refund through campus bookstore Sincerely, [redacted]

Revdex.com: I have not received a response from the business in reference to complaint ID [redacted] , but they have agreed to process a refund I find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Barnesandnoble.com LLC has been resolved.On January **, I received a notice from Barns & Noble that they have refunded the $for the purchase of the second book I purchasedI verified this with the credit card companyThey did not, however, restore the few dollars that should have still been on my account balanceBecause the balance that should have been restored involves very little money, I am willing to consider the issue resolved.The more important point overall is not the money involved but the extremely poor business practices employed by Barns & NobelThey obviously have little respect for their customers or the Revdex.comTheir failure to communicate with a customer having a problem or the Revdex.com with a formal complaint shows an arrogance that should not be ignoredI strongly urge your organization to warn the public about this company's poor handling of consumer complaints.Thank you very much for your efforts in this matterIt's unfortunate that the matter could not be resolved without additional help! (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com regarding complaint ID [redacted] .Sincerely, [redacted] ***

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