BattDepot.ca

Ordered a battery from Richmond BC, and they shipped it from Richmond BC Canada.
Found that the battery is defective. Now they send me an address to ship this defective battery to US address and I will have to pay for shipment. this is rip off or fraud ..the same way they want their customer to dump it in recycling bin rather sending it back...why I have to ship it to US...I ordered from BC Canada.. In the RMA address is in Richmond BC
This is fraudulent business.

I ordered a replacement battery for my Acer laptop through their website The site crashed just after I entered my credit card info I have been trying to contact their customer service department to no avail The phone number listed never connects to a real person You can leave a message, however they have never called me back despite several messages left They have charged my credit card and it seems impossible to get any sort of customer service I urge anyone thinking of ordering from them to pick another company [redacted]

I Order A [redacted] Laptop Adopter From This Company Between Jan-Feb, When I Receive The Order I Used For Two Weeks And It Does Not Work Any More After Two Weeks, I Contact Them To Replace A Defect Product, They Told Me To Send Back To Them And Pay Postage First Then They Will Refund The Postage To Me, However, I Have Been Contact Them For Many Times, And They Have Not Respond My E-Mail, When My Parent's Credit Card Bill Come It Not Show, That Means They Did Not Refund Our Postage Product_Or_Service: [redacted] Laptop Adopter Account_Number: [redacted]

This business is a [redacted] that offers such low prices that they cannot be true They are not I ordered a battery that was faulty, and they did presented a complex return policy that has not resulted in a return of my money In fact, I was required to pay the postage for the return of the faulty item [redacted]

Battery was defective and never worked It contained no charge as shipped, was not recognized by the laptop [redacted] , and would not charge despite following all of the company's elaborate instructions, upgrading the***, and following other instructions found on-line to attempt to do so I lost a day of work trying to resolve this problem Company has not processed my return despite proof that they received the returned item two weeks ago They refuse to refund shipping charges despite their obviously defective product

I purchased ( [redacted] ) batteries, received on [redacted] 6, one of them dead after first cycle of chargingI contacted the support ( [redacted] 6) and was asked to shipped it back after RMA was authorizedBefore I sent it, I asked the support personnel, who going to cover the shipping cost and they confirmed if it was a defective product then I will get a reimbursement In fact, it was a defective product (if I may say almost DOA), and got a replacement battery but they didn't want to reimburse my shipping costTried to contact the support but they stop to response my requestThis is unacceptable, I can understand if they didn't want to reimburse the shipping cost if I claim or year warranty replacement

I bought a battery, they sent the wrong one, and when I wanted to return it they insisted I pay the return shipping to return it to themThen they said they would only refund the product, not the shipping costs I paid for them to send THE WRONG product to me I paid $for the battery, and will have paid over $in shippingMeaning I now have paid $for NOTHINGIt took them over a week to answer an email and it's all cut and paste copyLeft voicemails and no one called me backWhat a scam

I Order A *** Laptop Adopter From This Company Between Jan-Feb, When I Receive The Order I Used For Two Weeks And It Does Not Work Any More After Two Weeks, I Contact Them To Replace A Defect Product, They Told Me To Send Back To Them And Pay Postage First Then They Will Refund The Postage To Me, However, I Have Been Contact Them For Many Times, And They Have Not Respond My E-Mail, When My Parent's Credit Card Bill Come It Not Show, That Means They Did Not Refund Our Postage
Product_Or_Service: *** Laptop Adopter
Account_Number:***

I purchased (***) batteries, received on ***6, one of them dead after first cycle of chargingI contacted the support (***6) and was asked to shipped it back after RMA was authorizedBefore I sent it, I asked the support personnel, who going to cover the shipping cost and they confirmed if it was a defective product then I will get a reimbursement
In fact, it was a defective product (if I may say almost DOA), and got a replacement battery but they didn't want to reimburse my shipping costTried to contact the support but they stop to response my requestThis is unacceptable, I can understand if they didn't want to reimburse the shipping cost if I claim or year warranty replacement

Ordered a battery for one of my laptops at 2:Aug arrived at my address the next day at
11:amPretty happy with the service
Lorne M

Ordered a laptop battery on-line on *** After submitting my CC info, the website returned a response 'page not found'With no confirmation email, I emailed sales to explain my situationBy *** no response, so I emailed again and called the customer service line, which said 'nobody is here to help you, please leave a message', which I didI explained that since I received no response or confirmation that I made the purchase somewhere else, and asked them to ensure they do not process my credit card (if they even have it), and if they did to contact me immediately to arrange for refund and return (if applicable)On *** the battery arrived, and I again emailed the company and asked them to contact me because the battery arrived, referring back to all the previous correspondenceTheir email response to me "Thank you for contact BattDepot
We'd like to suggest you to refuse package, due to this is the first notice we received from you
Have a nice day!"

I know that I searched for and ordered the product for my computer modelThey billed and sent the wrong batteryI do not know how they accomplished this but their phone service is voice mail onlyI cannot even talk to a real person to resolve the issue

Worse supplier in the worldSlow response, and they charge customer for their own fault

Ordered a laptop charger and batteryBoth failed within one hour of useWhat are the odds of receiving two defective products in one shipment? No reply to email or phone messageSupposed "Live Chat" on website is not live, it leaves a messageVery much deception and garbage products being shipped

I have received a defective battery for the second time from BattDepot and they made promises, dealt very poorly with customer relations (inaccurate, dishonest, rude, ignorant), and are charging me extra costs (extra shipping fees and restocking fees)Both batteries had the same issue; when inserted in my laptop, the laptop will not power on, nor charge
The first time I received a defective battery (order# BDCA-XXXXXXXXXE67) purchased on April 2018), I contacted them to exchange for a working batteryI sent it back with an exchange request and was granted a shipping label to cover the return shipping costThis was an aftermarket brand *** *** battery (part # *** for my *** *** *** I was pending the new battery
After some research, I found several reviews of cases when aftermarket batteries don't work / are not compatibleBefore hearing back from them, I requested by email I would like an exchange for a non-aftermarket (OEM) bat

I have just completed the 2nd order with this firm The first went off without a hitch, the price was great, the service and delivery were also great
The second had a bit of a "burp" in the process, but, after sharing a few emails back and forth, I have received complete satisfaction with the company, and wished to commend them for their consideration of the case I made
I would recommend this firm for obtaining batteries for laptops

I bought a replacement notebook battery *** days ago and follow the instruction includedWhen the battery is fully charged, it gives about hour for uses and less than 1/hour for heavy uses such as watching HD movie
My original battery when it was fully charged, I use to get to hours for uses and about hours for heavy uses
It is not worth hour of my time to go to a post office to ship it back and spend $**
I have bought many products from online merchants and this is one of worth return policy and product
***

I ordered a battery over a month agoThey have not sent itThey do not respond to email or voice messagesThey are ***

Battery was defective and never worked It contained no charge as shipped, was not recognized by the laptop ***, and would not charge despite following all of the company's elaborate instructions, upgrading the***, and following other instructions found on-line to attempt to do so I lost a day of work trying to resolve this problem Company has not processed my return despite proof that they received the returned item two weeks ago They refuse to refund shipping charges despite their obviously defective product

I bought a replacement notebook battery *** days ago and follow the instruction includedWhen the battery is fully charged, it gives about hour for uses and less than 1/hour for heavy uses such as watching HD movie
My original battery when it was fully charged, I use to get to hours for uses and about hours for heavy uses
It is not worth hour of my time to go to a post office to ship it back and spend $**
I have bought many products from online merchants and this is one of worth return policy and product
***