Be Naughty

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I do not want any type of membership with this serviceIt does not use real profiles.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Inadvertently clicked on a button caused extra charges to be billed to my *** debit card WITHOUT being asked for confirmation first

Dear [redacted],Thank you for contacting us regarding this complaint.We do apologize for any misunderstanding.[redacted] is a registered trade mark of Together Networks company, to find out more about our full network of sites please visit our company website...

[redacted]When registering for the website you are presented with the landing page of if where you can find all the information on our service.By clicking the "Start NOW!" button you agree to our Terms of Use and Privacy Policy. Please be informed that the refund for the paid amount has been issued, please expect it within 5-10 business days.If you have any further questions, feel free to contact us anytime.Best regards,Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted], We appreciate your feedback and we'd like to let you know that every member's opinion is helping us to provide our customers better experience.Please be informed that we have the same cancellation procedure for all members of our service and it's necessary to be completed in a certain...

way. We assume that at the time of your call we had busy lines therefore you didn't manage to get through.Just to inform you we have cancelled your subscription so there will be no future charges and please expect a refund within the following 5-10 business days for the total amount of USD 38,19 which is for your basic membership and video service.We'd like to also point out that when making a payment for any membership you are always presented with our full Terms and Conditions and we always show our clients what they are paying for and we send payment confirmation with transaction details. You also have an access to your payment history on the website where you can check all your subscriptions.We apologize for any inconvenience caused to you and you are welcome to contact us any time.Thank you

Dear [redacted] [redacted]Thank you for notifying us about this issue.We would like to draw your attention to the fact that we do not need to convince people to join our website in this way.It seems to us you might have encountered girls using the site for non-dating purposes, but we can surely tell...

you it is more an exception and contingency than regularity, and we do apologize for the inconveniences you might have faced. We have a special department verifying all members who join the site and give every girl who is using the site to meet men a trusted status, but seems like you have just bumped into some who were not checked yet. We have an option for our members to Block and Report any profiles that seem suspicious and our team will check each and every one of them to make sure none pf this happens again. We also have Safe Mode option which (if turned on) prevents any unchecked member to contact you, therefore you receive communication only from those who have trusted status and were checked by our team.Your subscription is now cancelled and we have issued a refund as you requested. It usually take 2-5 days to receive it but we give it a maximum period of 10 working days.Please accept our apologies for such an inconvenience once again.We try our best to provide or clients with best experience ever. We appreciate any feedback in order to improve the quality of our service.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Dear [redacted],We take complaints against our members very seriously. However, the problem of female scammers and advertisers on the Internet has become very severe.  We are constantly filtering members' IP addresses and mailing processes to settle this issue. Once recognized we quickly...

cancel them from our database. Although it is time-consuming procedure to trace the scammers at the stage of registering with our site due to their use of different tactics. That is why we have recently implemented an identity verification feature on many of our sites in order to prevent scammers from registering on our sites. We are very interested in spotting them and taking them off our database.Every profile created on our website is manually checked and approved before being allowed on the site. We have various security checks that we apply when approving profiles, however, some users still manage to sneak by these checks and onto the website. For these users we rely heavily on other online members to report them so that we may cancel them from the site before they manage to cause any trouble.Our job is to make sure our site is as friendly as possible and that all members have a positive experience.We have completely unsubscribed you from any further notifications sent to your email address and cancelled your profile.If you have any other questions please do not hesitate to contact us again.We do apologize for any inconvenience caused to you while using our service.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Complete scam. Do not sign up. I tried to cancel and they said they canceled my subscription which they did. They just moved my subscription to another website for double the price.

Dear [redacted],We have various security checks that we apply when approving profiles, however, some users still manage to sneak by these checks and onto the website. For these users, we rely heavily on other online members to report them so that we may cancel them from the site before they manage to...

cause any trouble.Our job is to make sure our site is as friendly as possible and that all members have a positive experience. We recommend our customers to use our Safe Mode feature that gives you control over which members can contact you.We also suggest you review our Safe Dating tips, which can be found at the bottom of the page to ensure a safe dating experience for you.As we can see you have paid through a Google Wallet for our service but unfortunately technically we will not be able to issue refunds in this case. Due to our records, you have previously contacted us and we offered you to accept our special feature package to get more from the website and you agreed to it. At the moment, we'd like to also offer to have another 1 month of full membership with features as a compensation for any inconvenience caused. Please let us know your decision so that we can apply it.Respectfully,Customer Support Service

Dear [redacted],Thank you for contacting Customer Support.We take complaints against our members very seriously. Unfortunately, we do have the occasional member who is insincere and gets through the system. Once recognized we quickly cancel them from our database. However, the problem of female...

scammers and advertisers on the Internet has become very severe. We are constantly filtering members' IP addresses and mailing processes to settle this issue. Although it is a time-consuming procedure to trace the scammers at the stage of registering with our site due to their use of different tactics. That is why we have recently implemented an identity verification feature on many of our sites in order to prevent scammers from registering on our sites. We are very interested in spotting them and taking them off our database.Every profile created on our website is manually checked and approved before being allowed on the site. We have various security checks that we apply when approving profiles, however, some users still manage to sneak by these checks and onto the website. For these users, we rely heavily on other online members to report them so that we may cancel them from the site before they manage to cause any trouble.Our job is to make sure our site is as friendly as possible and that all members have a positive experience.As explained in our safe dating tips, illegal advertisements, redirection to other websites where you have to pay, and asking for credit card details or money - these are scammers' most frequent activities. We do not recommend you provide your contact details (email address or phone number) to those members you have only just started to talk to. As our members join the site for communication with other people, our Customer Support constantly restricts the activity of scammers' profiles. We can, through a variety of tools and moderator departments make our best efforts to protect you from scammers on the website, but we cannot do that if you continue to have conversations by phone, email or instant messenger or any other means off site where we cannot log communications and monitor them.We do apologize your experience was not pleasant and we confirm that we have issued a refund of $36.41 as was requested.Best regards,Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted] they are in the process...

of refunding my money..my card company is involved and all 252 recordable transactions should be returned to me.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by www.benaughty.com regarding complaint ID [redacted].
Sincerely,
[redacted]

Scam website, all the girl profiles are fake. And the messages are from people pretending to be interested.

Review: I signed up for a free three day trial on Feb [redacted], tried to cancel on Feb [redacted]. They had already charged me $ 35.70, I attempted to get refund, they refused, trying to get me to use another site. after at least an hour on the phone, I had to agree to keep the site for the month. I have been receiving numerous incidental fees @ 10 ranging from .03c to .99c. I called about 7 times over the past week to resolve the issues.Desired Settlement: I want nothing at all to do with this account.

Review: I approved a 3 day trial for .99 a day. I expected the trial period to end & no additional charges. Absolutely nothing when you are choosing this option warns you that you will be billed for a full month afterward, but I was shocked when I saw they had taken a payment from my account for a full month afterward. By the way, the app sucks & is not even worth the 2.97 for a 3 day trial. After contacting the company via email & requesting the payment returned, I was informed that my money would not be returned & I had to go to the billing section to cancel repeat billing that I did not request in the first place. After logging in, I've now been told I have to wait for an approval code, which I have not yet received. Bottom line, I want my money back since I did not authorize this payment.Desired Settlement: I need my 28.99 back. They had no right to take it out.

Review: I signed up for benaughty in october..I did not like the site...I called customer service the very day I signed up and canceled..they assured me my membership would be canceled...and offered me a free alternative [redacted]...I looked on my card statement today...there are over 250 transactions I did not authorize...I spoke with them and they tried telling me I agreed to switch to a different paid service which I did not agree to...they keep insisting that I did...after a lenghty argument they said they would refund my money but I do not believe them...My card company is involved filing the disputed transactions as well...I want the funds returned for all 252 transactions.Desired Settlement: I want all my money back..I did not authorize these charges..I have not visited this website in two months nor do I use any of their "services"

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

[redacted] they are in the process of refunding my money..my card company is involved and all 252 recordable transactions should be returned to me.