[redacted] , Thank you for contacting us through the Revdex.comPer our response to ticket 329589, your order did not qualify for cash back, as the merchant records show the order was referred to their site through a channel not associated with ShopAtHome.comPer our terms and conditions, "When Qualified Purchases are credited to ShopAtHome.com, our systems automatically apply the cash back to the Member’s accountIf a Member has made a purchase, but cash back has not been credited, it means that ShopAtHome.com has not received credit from the MerchantAs a courtesy to our Members when they bring such a situation to our attention, we attempt to research with the Merchant as to why that purchase did not result in a credit to ShopAtHome.comIn such instances, sometimes the Merchant makes an adjustmentWhen the merchant makes an adjustment and credits ShopAtHome.com for the order, ShopAtHome.com will credit the Member’s account with the Cash Back Rewards." Again, we apologize that we were unable to get this order credit to us so that we could offer cash backHowever, per our terms and conditions, when an order is not credited to ShopAtHome.com by an affiliate store for any reason, the order does not qualify for cash back rewardsKind regards, [redacted] , SrManagerShopAtHome.com
[redacted] , Thank you for contacting us through the Revdex.comPer our response to ticket 329589, your order did not qualify for cash back, as the merchant records show the order was referred to their site through a channel not associated with ShopAtHome.comPer our terms and conditions, "When Qualified Purchases are credited to ShopAtHome.com, our systems automatically apply the cash back to the Member’s accountIf a Member has made a purchase, but cash back has not been credited, it means that ShopAtHome.com has not received credit from the MerchantAs a courtesy to our Members when they bring such a situation to our attention, we attempt to research with the Merchant as to why that purchase did not result in a credit to ShopAtHome.comIn such instances, sometimes the Merchant makes an adjustmentWhen the merchant makes an adjustment and credits ShopAtHome.com for the order, ShopAtHome.com will credit the Member’s account with the Cash Back Rewards." Again, we apologize that we were unable to get this order credit to us so that we could offer cash backHowever, per our terms and conditions, when an order is not credited to ShopAtHome.com by an affiliate store for any reason, the order does not qualify for cash back rewardsKind regards, [redacted] , SrManagerShopAtHome.com