Bella Dior

What a rip off! Suit came the sizing was off, they told me to send it back for a full refund, I did that at my expense and rego mail. They received the suit but won't refund my money!! I've emailed them numerous of times and they won't respond. They took my $300 AU money plus got the suit... Good way to make money and rip off customs.
BEWARE, DON'T BUY FROM THIS COMPANY!!!

I ordered free samples of skin products last Jan, for which I was only suppose to pay shipping charges. There was no communication about renewal either by phone or by email. I have to travel for work and on return I saw two shipments form Bella dior, I contacted them and they said they will refund once they receive the product. After canceling also I kept receiving shipments from them. From Jan to March I was charged $463 for the 5 shipments. I spoke to them again and told them I have not even opened the packaging and they said I can send the product back and i'll be issues refund. I never received any refund. I contacted them again after few weeks and I was told that there is different company who is handling customer service now, I called them numerous times and spoke to manager as well. he suggested me to call my back to dispute these charges. when my bank called them they told my bank that they are working with the customer to resolve the issue. But I had no luck , every time I called, they told me that the manager is not available. I know its been a year, but still thought to put my review here.

Bella Dior received the returned product back in March 2017, they have not sent my refund. Several inquiries both via phone, email and thru Visa.
Free trials for Bella Dior/Luxe Dior. The order date was 02/06/2017 for both. Two weeks later my bank account was debited two separate debits $89.13 from BellaDiorLLC and the other $95.13 from Elite White. I was going to cancel within 30 days but the new product was sent, debited my account and received within 2 weeks. I didn't open the box , I sent it back to the sender. I called 3 weeks later to see if they received the product and Damon 813-872-0124 confirmed. He said that it will take 3 weeks for the funds to be refunded back to me. RMI#XXXXX It is now November 2017 and I still have not received my money. There have been several conversations as they kept telling me it will take 3-5 weeks, so I would call every 3 weeks. I would be transferred to the financial departed only to be disconnected, every time! Then they told me to go thru my bank since I used my VISA check card. State Employee Credit Union investigated and sent me a letter on June 27,2017 REF#XXXXXXXXXXX-XXX stating VISA only allows 120 days from the date of purchase for them to reverse the charge and said sorry they were not able to assist me. So, instead of calling the company again just to be pawned off, I sent an email to the customer service. [email protected] Luna Amore and I have exchanged many emails from Aug 1 to Sept 27. She wrote that the financial dept is going to send a check with a tracking #. Today is November 6, 2017 and I have not received my refund. I just don't have anywhere else to go but to ask for the Revdex.com assistance in getting my refund back to me. Thank you.

Have asked since May, 2017 for a refund of $95.13 for Anti-Wrinkle Cream returned unopened in May, 2017 with no success.
May 15, 2017 I returned unopened Belladior Anti-Wrinkle Cream & expected a refund of $95.13 - I didn't. I called XXX-XXX-XXXX on my Visa statement on 7/10/16 and asked for refund. Michael from India who I spoke to said I should receive within a month - I didn't. On 7/20/17, I called & spoke to Robert who said he saw the return of the product & that I would receive a credit that evening - I didn't. On 8/11/17, I spoke with James, who said my account was closed but I should receive a refund check for $95.13 within 2 wks - I didn't. On 8/25/17 spoke with Smith who assured me that I would receive a refund check 1-7 days - I didn't. 9/25/17, I spoke with Chris & he gave me an email address that was bogus. I then saw a Customer Service email address to "***@belladiorskin.com" which I wrote to on 9/25/17 and explained every call & also requested a refund from them for $95.13. Never heard a word from them. Today is 10/9/17, have not received a refund as of this date.

I received the product and tried it and decided not for me.I cancelled in the correct time frame.They charged me anyway and it's been a year.
I tried the product decided not for me.I called and cancelled in correct time frame.I also sent the unused product back to them.They charged my bank account $89.13 on 10/01/2016 and $95.13 on 09/19/2016.I have called so many times I've lost count.They say it's in the mail,they'll mail it right out or they'll have that department call me.I never receive a call.They transferred me once to another department and I got a voice mail.I left a message but never got a call back.I just want a refund.I cancelled my order so I don't have the product they charged me for.I'm filing this complaint because it's been a year trying to resolve this.

From Facebook received an ad for Joanna G. face cream. Since I wanted to help her business I was taken in. I ordered a sample of the cream for $4.99. Before it arrived I had $95.13 taken out of my debit card. Refused the package when it arrived and called for a refund. I have called since May at least once a week to once a month to get my credit. As of October I have not received a credit with each person Imspoke with promising it would come. As it turns out the company pulled a bait and switch on me. This company is BellaDior. Do not fall for their ads. The famous persons name they use are not authorized.