Best Value Vacs

I do not usually do reviews on companies with the Revdex.comI had to write and express how happy I am as a customer of Best Value Vacs! Their customer service is second to noneIt is a pleasure communicating with sales, tech support and even the owner They provide excellent products at a fair price and the best service periodDo not hesitate to do business with them, you will be satisfied with the products and service after the sale

My apologies for the delay in responding and providing a solution.? I spoke with Mr [redacted] today and offered to replace the entire order at NO CHARGE to himMr [redacted] agreedThe replacement order will ship today via ***Tracking number is [redacted] John ***

I am attempting to contact the customer to rectify the situationI called him on 3/14/and left a voicemailI can be reached directly at 331-281-x

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11191514, and find that this resolution is satisfactory to me Sincerely, Deryk [redacted]

I am attempting to contact the customer to rectify the situationThe complaint that they filed isn't very clear and I have a couple questions for the customer so that I am able to assist themI would call the customer but there ins't an area code with the phone numberIf they could please contact me directly at [redacted] it would be greatly appreciated

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11191514, and find that this resolution is satisfactory to me
Sincerely,
Deryk ***

Complaint: ***
I am rejecting this response because:
Sincerely, phone #1-*** If the business want to talk to me to resolve this here is my #.
*** ***

Customer contacted us on 7/5/in regards to his order and we offered refund to him for the coupon

I'd like to start off by saying that Bestvaluevacs is one of the top rated companies in my book They have an awesome team working hard to make sure quality and professionalism is there top goal for customer service I've been a customer for quite some time and I wouldn't go anywhere else besides them when it comes to it I would recommend them to anyone who needs great quality products And the shipping is awesome as well Order today and it's always on my door step the next time And if you talk to any one at Bestvaluevac, you'll know that everyone there that you speak too is completely friendly and is always willing to go the extra mile to make sure that are happy with there services Thanks again Bestvaluevacs, you for sure have me as a Customer

We have reached out to the customerWe also have had a claim open for the customer in our system and data base we are and have been more than willing to assist this customer with an exchange or full refund

My apologies for the delay in responding and providing a solution. I spoke with Mr*** today and offered to replace the entire order at NO CHARGE to himMr*** agreedThe replacement order will ship today via ***Tracking number is ***John ***

I am attempting to contact the customer to rectify the situationThe complaint that they filed isn't very clear and I have a couple questions for the customer so that I am able to assist themI would call the customer but there ins't an area code with the phone numberIf they could please contact
me directly at *** *** it would be greatly appreciated.

Complaint: ***
I am rejecting this response because:
Sincerely, phone #1-*** If the business want to talk to me to resolve this here is my #.
*** ***

My apologies for the delay in responding and providing a solution. I spoke with Mr*** today and offered to replace the entire order at NO CHARGE to himMr*** agreedThe replacement order will ship today via ***Tracking number is ***John ***

I bought a vac system from this company and it was exactly as advertisedShipped quick I had one question and it was answered promptlyI will buy again from this company

I ordered a gallon vacuum chamber kit which included the vacuum chamber, a CFM vacuum pump, all the hoses and connectors, a micron filter, vacuum oil, and an 8xoil slick pad
I use the kit for vacuum purging essential oils after I do an extraction
Their products are very effective, and I highly recommend them to anyone looking for a vacuum chamberTheir prices are pretty good for the value and quality of the products they sellGood job guys!

Their product exceeded my expectation -with A+ customer service and great follow up communicationI look forward to years of future business with this company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11569849, and find that this resolution is satisfactory to me
Sincerely,
Timothy ***

I am attempting to contact the customer to rectify the situationI called him on 3/14/and left? a voicemailI can be reached directly at 331-281-x

My apologies for the delay in responding and providing a solution.
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I spoke with Mr[redacted] today and offered to replace the entire order at NO CHARGE to himMr[redacted] agreedThe replacement order will ship today via [redacted]Tracking number is [redacted]
John [redacted]