BestBuy Wireless Inc.

I was on vacation in New York, Manhattan this week and was scammed "big-time"

[redacted]. Tel ###-###-#### (DCA#[redacted])

I was looking for a GoPro Hero4 Silver, and found one in this store and had a promise to buy the camera for $249. When I left my credit card to the man in the store he charged me $979,89 WITHOUT TELLING me before the amount. When I asked what the he did and why he did it he just fooled around and told me that I had a discount of a memory card ($599,99) and so on. I had to pay $100 only for the case of the camera!!!?? I asked him to refound the deal before I left the store but he refused and was very rude to me and just ignored what I said.(His name was [redacted], he said).

He also told me that I should have the tax back at the airport, if I signed the receipt, which I didnt get after discussion with the customs.

Review: I went to the store and asled to buy Iphone6 Plus 16gn Gold Version and he said yes its for 700$ I agreed to the price and told him to process the payment and gave my Debit Card, he told me to enter the PIN and I did and he changed the amount to 1278.72$ and I told him that he charged me wrong amount he said I put the pin so he approved it,but he cheated me saying the phone is 700$ and he placed an order for 1278.72$, and he denied to cancel the order to make any further change or for any sort of Returns. I checked the receipt and it says "If customer chooses not to Exchange customer will be issued a store credit. So I asked him to give me the credit of extra amount he charged and he denied and asked me to leave the store. I need help with this.Desired Settlement: I want Billing adjustment and Refund my 578.72$ which they charged extra to my account by cheating me and showing me false amount.

STAY AWAY FROM HERE!!!!

This store is formed by a gang. I asked for an iPhone 5s and the thief told me $299,00 UNLOCKED. Ok, I ordered 3. Then, he swiped my 2 credit cards 3 times and the total amount was incredible $3300!!!!! One of the gang intimidated me to sign the receipts. I searched the police and them told me that nothing couldn't be done because it was not criminal. I came back in the store 3 times and they told me that was my fault and no refunds will be returned.

They are using the name BEST BUY WIRELESS to confuse the costumers.

My worst experience in NYC ever.

Review: This store scammed me and my brother with a phone by adding "unlocking fees" and another wortless fee that together became 220 dollars. They lied and told us that the fee was standard fees "also used by apple", which is not true since we went to apple store the very same day and asked. They also told us that we will get back the taxes after we leave the country, which is not true either. Also the taxes are not equal to what the phone and the fees really cost (8,875 % tax in NYC is not 103 dollars when you pay for something that cost 870 dollars. It should be 77,2 dollars.)

After arguing for a couple of hours about the price and the stupid fees, the phone didn't even work. The "unlocked" phone wasn't unlocked. We went back to the store and they told us to wait one more day. We did and it still didn't work. When we then asked for a full refund since they couldn't provide us with the asked product they became voilent and yelled to us that we had to shut up or they would throw us out of the store.Desired Settlement: We would like to have a total refund of this product since they lied to us about basically everything and then also became violent for a thing that they had messed up themselves. Bad service, scamming prices that trick people (like us) and then add fees without informing us at all.

Paid $100 to have an iPad screen replaced. The next day I pick it up an head to the airport. Using it while flying I notice the front screen coming off which is unacceptable. I call them the next day and the phone number on their business card is not working. I [redacted] the address and found this complaint site. Looks like I got screwed by a bunch of crooks.