BGL Reviews (%countItem)
BGL Rating
Address: 4132 E Joppa Rd Ste 110-1215, Nottingham, Maryland, United States, 21236
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www.badgalluxe.com
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I just wanna know if I'm getting my order or a refund.
I ordered on March 15, which was 17 days ago, I've been seeing these reviews of people not receiving their lashes and I paid for them, there was a sale and I paid $13, it's not a lot but I could have spent it somewhere else but I chose to support this shop without knowing the risks and it's affecting me bad. I contacted the person through email twice , just wondering about the status of my order and my shipping number but I haven't got any response , my order #1095 has been marked as paid but unfulfilled which is very disappointing to me.
I am just seeking for the lashes to get sent or a refund.
There have been delays with shipment due to Covid 19. I have sent out emails trying to keep every customer updated with their order. Not every customer was affected by this but this customer was. All orders were to be shipped out this week as stated in my update email and I have now sent out the tracking number XXXXXXXXXXXXXXXXXXXXXX with USPS
(The consumer indicated he/she ACCEPTED the response from the business.)
Great
I just wanna know if I'm getting my order or a refund.
I ordered on March 15, which was 17 days ago, I've been seeing these reviews of people not receiving their lashes and I paid for them, there was a sale and I paid $13, it's not a lot but I could have spent it somewhere else but I chose to support this shop without knowing the risks and it's affecting me bad. I contacted the person through email twice , just wondering about the status of my order and my shipping number but I haven't got any response , my order #1095 has been marked as paid but unfulfilled which is very disappointing to me.
I am just seeking for the lashes to get sent or a refund.
There have been delays with shipment due to Covid 19. I have sent out emails trying to keep every customer updated with their order. Not every customer was affected by this but this customer was. All orders were to be shipped out this week as stated in my update email and I have now sent out the tracking number XXXXXXXXXXXXXXXXXXXXXX with USPS
(The consumer indicated he/she ACCEPTED the response from the business.)
Great
Company advertises big sales on social media for their products, takes money from their following, and never sends out the product in promised time.
I ordered lashes from this company on the 18th of February and still have not received my products. Their website and Instagram page says the product should be shipped out to the consumer within 2-3 business days and I have yet to receive my order. I have emailed the company and direct messaged their social media accounts on multiple occasions and never heard from them. Their comments are disabled on their pictures so I cannot even comment to get attention. So, I tagged them in a post almost a week ago telling my followers not to buy from their shop and received a response from the company within minutes asking what sale I used for my order and when I answered back, NOTHING. I do not even want the lashes anymore, I just want my money back at this point. TERRIBLE CUSTOMER SERVICE AND NOT A VERY TRUSTWORTHY COMPANY!!
I just want my money back, nothing else.
Due to shipping complications this order was somehow left out of the mix. I am now getting to this email so I have already shipped these items out. I have been emailing customers providing updates regarding their packages and telling them to email me back if they had any questions. Please follow up with me if you don't want to receive these lashes so I can stop the shipment and.
(The consumer indicated he/she DID NOT accept the response from the business.)
If it was lost or misplaced by other orders, that would make sense but I contacted you on several occasions and received nothing till now, I just want my money back please and thank you.
Through the USPS website the tracking does say delivered. If you would like a refund please send the lashes back and you will be issued a refund. You will not have to pay for shipping. It will be paid for on my end. Please respond back ASAP so we can move forward with the next step.
(The consumer indicated he/she ACCEPTED the response from the business.)
You still sent the lashes after I contacted weeks ago for a refund, and I just received the lashes two days ago.... ill just give them to somebody, no further action is needed.
Company advertises big sales on social media for their products, takes money from their following, and never sends out the product in promised time.
I ordered lashes from this company on the 18th of February and still have not received my products. Their website and Instagram page says the product should be shipped out to the consumer within 2-3 business days and I have yet to receive my order. I have emailed the company and direct messaged their social media accounts on multiple occasions and never heard from them. Their comments are disabled on their pictures so I cannot even comment to get attention. So, I tagged them in a post almost a week ago telling my followers not to buy from their shop and received a response from the company within minutes asking what sale I used for my order and when I answered back, NOTHING. I do not even want the lashes anymore, I just want my money back at this point. TERRIBLE CUSTOMER SERVICE AND NOT A VERY TRUSTWORTHY COMPANY!!
I just want my money back, nothing else.
Due to shipping complications this order was somehow left out of the mix. I am now getting to this email so I have already shipped these items out. I have been emailing customers providing updates regarding their packages and telling them to email me back if they had any questions. Please follow up with me if you don't want to receive these lashes so I can stop the shipment and.
(The consumer indicated he/she DID NOT accept the response from the business.)
If it was lost or misplaced by other orders, that would make sense but I contacted you on several occasions and received nothing till now, I just want my money back please and thank you.
Through the USPS website the tracking does say delivered. If you would like a refund please send the lashes back and you will be issued a refund. You will not have to pay for shipping. It will be paid for on my end. Please respond back ASAP so we can move forward with the next step.
(The consumer indicated he/she ACCEPTED the response from the business.)
You still sent the lashes after I contacted weeks ago for a refund, and I just received the lashes two days ago.... ill just give them to somebody, no further action is needed.
I've ordered lashes and never received it.
I've ordered 1 set of lashes that cost $18.90 plus $6.75 shipping for a total of $25.65 which was processed on February 18, 2019. My order number is #*** . I've never received my product or a refund.
I'm seeking a full refund
Due to shipping issues *** was sent a full refund.
I ordered a 23 dollar pair of lashes From her in June and never received them. I messaged Her and asked her for a refund and my messages get ignored when she has a policy that clearly states that she will only give a refund if it was their fault which it clearly was.
I ordered a 23 dollar pair of lashes From her in June and never received them. I messaged Her and asked her for a refund and my messages get ignored when she has a policy that clearly states that she will only give a refund if it was their fault which it clearly was.
I ordered my hair sept 30 it's now nov 2.. never received the hair and as I contact the party I get ignored, I would like a full refund !
merchandise still has not yet been shipped, a tracking # was sent but it's still stuck on pre shipment and that a label was created.. it was on oct 21 it's now nov 2 and still no updates , I've been scammed at this point , she isn't trying to refund me my money
A full refund , my time has been wasted and I'm very disappointed!
I ordered my hair sept 30 it's now nov 2.. never received the hair and as I contact the party I get ignored, I would like a full refund !
merchandise still has not yet been shipped, a tracking # was sent but it's still stuck on pre shipment and that a label was created.. it was on oct 21 it's now nov 2 and still no updates , I've been scammed at this point , she isn't trying to refund me my money
A full refund , my time has been wasted and I'm very disappointed!
I ordered on August 9th it is now September 11 and all I've received is a tracking number but it has stayed on pre shipment since August 13th
I placed an order with this company on Ausgust 9th and received a tracking number on August 13th but it has stayed on pre shipment since then. Yet her shipping info says 5-7 days. I contacted her via email and Instagram on August 30th still NO response. She has disabled her comments on her business page and is now promoting a sale yet hasn't even gotten to my order. I ordered 4 pairs of lashes for $38 via MasterCard I just need an answer if it's going to be shipped to me if not I just want my money back and I hope everyone knows that she will try to scan you
I want my lashes shipped to me (actually make it to *** le a FULL REFUND
I ordered on August 9th it is now September 11 and all I've received is a tracking number but it has stayed on pre shipment since August 13th
I placed an order with this company on Ausgust 9th and received a tracking number on August 13th but it has stayed on pre shipment since then. Yet her shipping info says 5-7 days. I contacted her via email and Instagram on August 30th still NO response. She has disabled her comments on her business page and is now promoting a sale yet hasn't even gotten to my order. I ordered 4 pairs of lashes for $38 via MasterCard I just need an answer if it's going to be shipped to me if not I just want my money back and I hope everyone knows that she will try to scan you
I want my lashes shipped to me (actually make it to *** le a FULL REFUND
I put in my order June 13,2019. My order still hasn't been shipped but my money was taken out my card. I still haven't got my products.
My purchase date was June 13,2019. My order number is ***. My payment amount was $24.00. My payment method was through card.
I want my money back.
I placed my order in December 2018,
3 months later I get HALF my order and she was rude about it. So I demand a refund and now here we are in August 2019 EIGHT months later and still no response, refund or product.
This place needs to be shut down.
I put in my order June 13,2019. My order still hasn't been shipped but my money was taken out my card. I still haven't got my products.
My purchase date was June 13,2019. My order number is ***. My payment amount was $24.00. My payment method was through card.
I want my money back.
I placed my order in December 2018,
3 months later I get HALF my order and she was rude about it. So I demand a refund and now here we are in August 2019 EIGHT months later and still no response, refund or product.
This place needs to be shut down.
Placed an order in April. Still have not received package. No response from customer service and they will not refund me.
I placed an order with this company after I was approached by them to order a few items and review them as well as share a discount code with my followers. I placed an order on April 19th, and still have yet to receive my order. I sent 5 emails before I was finally responded on to on Instagram June 9th after commenting on all her posts and messaging her. She then said my order would be sent in June. I've sent two emails since then with no response. I just want my money back and it's not that much ($30) but if she steals that from everyone who placed an order then it gets ridiculous.
At this point I just want my money back and I also want the Revdex.com to investigate this company because it seems this isn't the first time it's been done.
A refund has been sent to ***. It should arrive in 3-5 business days and she should've been notified. There was an issue with my shipping carrier and I will send her out some free items.
(The consumer indicated he/she ACCEPTED the response from the business.)
Was finally refunded.
Placed an order in April. Still have not received package. No response from customer service and they will not refund me.
I placed an order with this company after I was approached by them to order a few items and review them as well as share a discount code with my followers. I placed an order on April 19th, and still have yet to receive my order. I sent 5 emails before I was finally responded on to on Instagram June 9th after commenting on all her posts and messaging her. She then said my order would be sent in June. I've sent two emails since then with no response. I just want my money back and it's not that much ($30) but if she steals that from everyone who placed an order then it gets ridiculous.
At this point I just want my money back and I also want the Revdex.com to investigate this company because it seems this isn't the first time it's been done.
A refund has been sent to ***. It should arrive in 3-5 business days and she should've been notified. There was an issue with my shipping carrier and I will send her out some free items.
(The consumer indicated he/she ACCEPTED the response from the business.)
Was finally refunded.
Really disappointed â?¹ï¸ I never got my order and it's been 3 weeks I've emailed everyday and no response...
Really disappointed â?¹ï¸ I never got my order and it's been 3 weeks I've emailed everyday and no response...
I ORDERED SOME LASHES FROM THEM FEBRUARY 03, 2019 AND STILL HAVE NOT RECEIVED MY ORDER IT IS NOW MARCH 27TH.
I ORDERED LASHED FROM HER 02/03/2019 AND IT IS NOW OVER A MONTH AND SHE HAS NOT RESPONDED TO MY EMAILS AND I HAVE NOT RECEIVED MY ORDER. ORDER *** AFTER SEVERAL WEEKS SHE FINALLY EMAILED ME BACK AND PLACED THE BLAME ON USPS LOSING MY PACKAGE AND PROMISED TO SEND OUT A NEW PACKAGE ALONG WITH A FREE GIFT AND WOULD EMAIL ME A CONFIRMATION# THIS WAS ON MARCH 7TH I STILL HAVE NOT RECEIVED ANYTHING FROM HER, NOT MY PACKAGE OR A RESPONSE TO MY EMAIL INQUIRING AGAIN WHERE IT WAS, I HAVE SINCE THEN ASKED FOR A REFUND AND I HAVE NOT GOTTEN A RESPONSE.
looking at the other similar complaints this company needs to stop doing business. i would like my refund ASAP
I am really sorry about this inconvenience. Your order will be resent but I will send you a full refund that will appear in 3-5 business days. You should receive this notification through your email.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have already received the same response stating it would be resent in 3-5 days along with free gift and again it has been a month later and still nothing! The tracking number says its still processing in maryland!!!
Your order will be received by next week and your refund has already been sent and processed. Some of our orders were lost through USPS and we had to reship every order. But you will receive it next week