BIC Supply

the order was placed thru walmartwe have already refunded walmart who will reimburse customer for this orderthank you Bic Supply

order was canceled and refunded per customer request thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] sent me the following email stating a refund would be made back to my credit card [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
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[Your Answer Here]
The refund hasn't showed up on Paypal yet where it was paid forIf it does, then this will work for me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

we have refunded the partial ship cost as there is a fee when an order ships to a POB address

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

the order was refunded in full on 3/**

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is half satisfactory to me and the matter has been half resolvedThey refunded half of the shipping that I wasn't supposed to have to pay for because it was supposed to be freeI only accept this because of actions *** took to help me, not because of anything this business did, they were nothing but frustrating and did everything they could to find excuses to not refund my shipping and finally only refunded half, worst customer service I have ever dealt with
Sincerely,
*** *** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
They aren't being honest which is what I have experienced and have come to expect from this company, they claim they refunded my shipping BUT only refunded half of it, they refunded me $2.92 out of $5.84, that is only half, so they still owe me $2.92. Had they been honest here and said that they only refunded half I may have let it go but the dishonesty of this company is beyond belief. That claim about refunding my shipping was only half true and the claim about wanting their customers to be happy is a total lie, if that was true they would have just refunded my shipping the first time I asked because they advertise free shipping on the product and do not mention exceptions at all, but instead they decided to fight, frustrate me, lie, and deceive. The dishonesty and the way this company has fought me and the frustration they caused me on this issue is a bigger reason then the money on why I took this to the Revdex.com.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

the order was placed thru walmart. we have already refunded walmart who will reimburse customer for this order.
thank you
Bic Supply

Revdex.com:At this time, my complaint, ID [redacted] regarding BIC Supply LLC has been resolved.
Sincerely,[redacted]

I got on the internet to order from this company. It was on [redacted]. I selected this company to purchase an item because they are in the USA. Their website said that the item I wanted was not available. Then it would not take my credit card for other items. Later I received the item that had been said to be unavailable. When I called the person on the phone was very rude. She almost was yelling at me. I asked for a supervisor and she said she was the supervisor. I am very said that a US company has this reputation. I notice many other complaints on the internet.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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sent me the following email stating a refund would be made back to my credit card[redacted]
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Revdex.com:
At this time, my complaint, ID [redacted] regarding Bic Warehouse has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have checked with neighbors and all around. The baskethoop that I paid $4.95 was not in the box that was delivered!  I DID NOT receive the item. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hellothe track number  on the order from [redacted] ? shows delivered. we have verified with the Post office that the package was delivered.customer should check with neighbors and all household residents to verify if anyone accepted the...

package.thank you.Hanna

The order has not shipped after 10 days, when I called customer service at 4 PM they said that a representative from Bic Warehouse would return my call on Monday, and would not cancel the order. After no call on Monday I called customer service myself, and was informed that the package had shipped that morning. I did not receive the package for seven more days, it was shipped from New Jersey to South Carolina. In order to return an item you have to call the toll-free number to get an authorization code.I will never order from them again

the order has been refunded in full. thank you

Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Seller has failed to issue a return shipping label so that I can get a full refund. A partial refund for failing to ship the item within 2 days and stated in their shipping policy is not acceptable. Seller shipped item 6 days after order was placed and failed to notify me of the shipping delay. The seller needs to take responsibility for their errors which they have not.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

the order was refunded in full.thank you