Big Baller Brand

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Item is out for shipping and should be received in 2-3days for shipping.https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=[redact...⇄ you!

A new replacement was sent last night. Customer should get the item in 24-48hrs.

Check is being processed.

A new item was sent and an electronic Gift Card will be issued.Thank you!

Delivery date moved.Email sent to customer.

Item is now in transit.Item has been refunded as well.Thank you!

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.Confirmed lost in transit - Resent new item as complementary in...

24-48hrs.#34970-F1ConfirmedCarrierUSPSTracking number94[redacted]94

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.Confirmed lost in transit - Resent new item as complementary in...

24-48hrs.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. Confirmed lost in transit - Resent new item as complementary in...

24-48hrs.

This order is being reviewed and missing item should be mailed out today.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12604753, and find that this resolution is satisfactory to me.

Thanks for reaching out!We are extremely sorry for your inconvenience. Your account will be refunded immediately. Please note once we refund it is your bank/card providers that have to process so allow up to 48 hours to see the account credited.BIg Baller Brand Customer Service

Dear [redacted],   I would like to apologize for any inconvenience regarding your order #[redacted]  I would also like to inform you that we have completely refunded your order and credited your account as of...

01/09/18.   Sincerely,  [redacted]  Big Baller Brand CS

Item will be shipped in the next 24hrs. Thank you!

I am rejecting this response because:
This matter is not resolved as I have received no new information on a replacement package. The tracking number in the note below is the same as the original and shows as a shipping label was printed on December 11th, but no other activity. Please advise what new shipping info is if it has in fact been shipped again,

Hi Bertha,   This issue has been resolved.   Your item was delivered to a parcel locker at 2:05 pm on August 28, 2017 in DURANGO, CO 81301. [redacted]   USPS Tracking number [redacted]
1 ×...

ZO2: PRIME by Lonzo Ball (9.5) - To be shipped on 24th of November as indicated in the terms and conditions 1 × CH Blue - Grey White Grey Revdex.com Hat 1 × Black Unity Shorts - Embroidered Revdex.com (M) 1 × Turnup Baseball Tee - Closed Bar (M)   We appreciate your business, Big Baller Brand Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12602588, and find that this resolution is satisfactory to me.

Hi [redacted]
 [redacted] # for your zo2 shoes, you can start tracking your package within 15-24 hours.     [redacted]     Big Baller Brand CS

I am rejecting this response because:This is a lie. The original package was never sent and I was not given any shipping info or tracking number. The new item has been in pre shipment for almost 2 weeks since December 27th. These people are con artists.