Big Baller Brand

Great gear and good service

I LOVE THE BIG BALLER BRAND!!!! The big baller is for the culture and as a supporter I ordered the black zip-up hoodie medium and recieved it within the time frame highlighted by the companys website. I will definitely order items again.

Big baller brand has been a great company for the multiple times I have purchased from them people need to realize that it takes a while to ship out they say they will take 10-21 days before you even buy it they are an independent company and it is a movement that you don’t have to do everything the traditional way so overall I give big baller brand a 10/10

I ordered a pair of ZO2s and I was given them on time and I really liked them. Also got the "Stay in your lane" shirt and loved it! No complaints, just want a pair of Wets but they are a grand.

Ordered my shirts and shoes and received em within the allotted time frame. A bit pricey but thats the cost it takes to be a big baller

Ordered some ZO2s, when they were first announced. Upfront I was given all the specifics of when the shoe would arrive. During the wait, the shows were upgraded to a better model for the same price and I was giving the opportunity to keep my order or get a refund. I chose to keep my order as I liked the new version even more. The Shoes are great and I look forward to seeing what else is coming down the pipeline.

I have faith in Lavar's vision, and I would much rather support a small-business owned and operated by a great American family than the multi-national corporations. However, I ordered a Revdex.com jacket in October, and never received it. I quadruple-checked the address I gave and it was the correct address, but again it was never received. I contacted Big Baller Brand on December 1st, 2017 and they were very helpful, apologetic, and supportive. They claimed the item was likely lost in transit and claimed they would resend the item. It's now January and that jacket hasn't been received and I've had no further contact from Big Baller Brand. I have requested a refund for the jacket today. In an earlier transaction, I ordered a black "Big Baller Brand" shirt on my first order and had no problem receiving a high-quality, authentic product in a timely manner. Because of this successful order I received, I am willing to give Big Baller Brand the benefit of the doubt.
I do not believe there is any malicious intent from the Big Baller Brand, as there is nothing big baller about consumer fraud - rather, I am assuming it is an error (apparently widespread) resulting from an inexperienced staff. However, even with this headache - I am still willing to be a patron of Big Baller Brand.
If they can rectify my situation by either sending me the jacket that I paid for, or offer me a refund, I will change this rating from a neutral 3 stars to a 4 star. But, if this situation is not rectified soon I will change this rating to a one star.

Ordered a t-shirt for my teen son for Christmas on Dec 4, 2017. Have not received any information on ship date or tracking to date. After a couple email inquiries I received a response that basically put blame on the carriers because of the busy holiday season. That is 100% inaccurate as I did about 75% of my shopping online and Everything else came in on time, even items I ordered the week before Christmas. I inquired again and they replied with a copy of a notice that said label created Dec 27th, awaiting pickup. But with no tracking number. Why are they still taking orders? After the news reports today about them not paying their suppliers, it sounds like we will never see our shirt. At this point my son doesn't want it any longer. How awful to steal from your (use to be) fans! Very shady business! Do Not buy from them!

I placed an order on November 24th for a hoodie that was a Christmas gift and as of today I am still waiting for it. I have emailed the company 3 times and each time I get a response, but it is the same one that they will look into it and they are sorry they are backed up with orders. After I saw this website with all the complaints, I got really disappointed that they would do something like this. I am very disappointed that I have not received the item I ordered as I just got a job - low paying job and don't have much money for them to take it from me. Can you please just send me what I ordered or refund me my money.

ordered a sweatshirt for my son in December ans still have not received it. I get generic responses when I email them looking for my order. This company is a fraud and will take your money and never send product! I have contacted by bank for refund due to fraud!

Ordered 1 single shirt IN OCTOBER and still havnt received it. Left over 10 voice mails and at least 25 emails and still no response. You guys are a joke of a business. I will never let anyone I know buy your garbage.

Terrible, wouldn’t recommend anyone buy from them

I placed an order on line on December 2, 2017 for two items. I was charged $125 for them and the charge went through that day. Two weeks later I tried to call to see when I would receive the items (they were Christmas gifts) and eventually was able to get a return email that blamed the company's delivery service (no details on if it was UPS or USPS or Jimmy down the street).
I tried all week to contact the company but could only find email addresses and got no further responses.
Christmas came and went and no merchandise was delivered. I went straight to my AMEX card and filed a complaint and AMEX credited my account.
No contact from Big Baller and definitely no sense of customer service. If you plan to buy from these people, re-think it!

I ordered a Revdex.com sweatshirt at the beginning of December in hopes that it would arrive by Christmas. While ordering I received a notification that due to high demand it may take an extra week which was no suprise to me and completely understood. Fast forward to January 10th and it is still yet to ship. I have contacted 6 times and have recieved the same responses every time. No matter how much you like the products, stay away from ordering!

Ordered an item from this company as a Christmas gift on November 17. Today is January 8 and I still don't have the item. Have contacted the company multiple times to check order status and have received a generic reply of "We will check and get back to you" but never get any additional response. Horrible experience. Sad thing is my 13 year old daughter used her own money to make the purchase for her twin sister.

I ordered an item back in november and I haven't received it. They charged me $100 on my card, but haven't received an update on the item. Horrible company. Please save your money and stay away from this pathetic company. Also, their customer service is the worst! All automated messages and no one to speak with personally.

This company completely takes advantage of anyone that tries to do business with them. Overpriced items that are never in stock, never ship, and customers are never provided refunds. This company doesn’t even ha e a phone number to reach them on. Email’s are only sporadically responded to with template responses that resolve nothing. Law enforcement should look further into all of the money collected without any product being shipped.

I ordered a hoodie on Dec 4th and was told 15 to 21 days. This was a Christmas present and as of today 1/8/18 I still have not received. $105 on something I have yet to see. I would NOT recommend this brand to anyone!

I received credit from my order simply by asking my credit card company to do a chargeback for failure to provide the product I paid for. Very simple and this is what the credit card companies can do routinely as part of protecting the consumer. If you have had issue you can follow the chargeback process of your credit card company. This also puts pressure on the company to respond because this is being handled by Amex, VISA, etc..

I ordered clothing for my teenage son for Christmas on 12/7 - I emailed them asking for status and letting them know it was a gift for christmas in mid-December - they answered and responded they will look into this. 2 more emailed to them and NO answer. FInally arrived on 1/6/18. HUGE disapppointment and will not be ordering again.