Big Fish Recent Revdex.com Correspondence We understand that Ms [redacted] - [redacted] has contacted the Revdex.com in regards to the odds for our Big Fish Casino gamesWe are happy to assist with resolving this issue as quick as possibleIt appears that Ms [redacted] - [redacted] has already contacted us directly through our website about this issueAfter doing some research, it appears that we responded on Nov5th, 2015, (Incident# [redacted] )I've included our response below:I know it's super frustrating when wins are few and far between, especially after purchasing to play Honestly, I just want you to be enjoying the game and having a good time, and I'm sorry it hasn't been that way for you lately Everyone's chances of winning remain the same, and we don't alter the odds at all.It's certainly your call whether you purchase or not, and I completely understand choosing not to If the game is becoming more frustrating than it is fun, it might be a good time to take a break from playing at the tables I do this myself when a game is no longer enjoyable to me You can still collect your daily/half-hour bonuses and participate in promos, and you won't lose your VIP status at all.I hope you're enjoying your Saturday so far [redacted] .Take care,Kyle BTier VIP Support Repwww.BigFishGames.comSwimming in the pond Tuesday - SaturdayI can see that Kyle was able to issue you million chips as an apology for the frustration regarding the current losses As previously mentioned, the odds for Big Fish Casino games are based on standard Casino odds, and we do not alter them in any wayThey are the same for all players, regardless of how long they've played or how much they've spentWe are always happy to help a customer directlyMs [redacted] - [redacted] , you are always welcome to contact Big Fish Games for any account, Big Fish Games app, or game related questions at any timeIn the future the best way to reach us is through our Contact Us Page linked belowI have also emailed you directly through our Customer Support email systemIf you reply directly to that e-mail or the link below, I'll be able to work with you personally to get this matter resolved in the quickest way possibleYou can also reply with the info through this Revdex.com contactWe hope that we have addressed Ms [redacted] - [redacted] concerns with this issueContact Us http://bigfishgames.custhelp.com/app/ask
Big Fish Recent Revdex.com Correspondence We understand that Ms [redacted] has contacted the Revdex.com in regards to accessing her accountWe are happy to assist with resolving this issue as quick as possibleIt appears that Ms [redacted] has already contacted us directly through our website about this issueAfter doing some research, it appears that we responded on Nov11th, 2016, (Incident# [redacted] )I've included our response below:Hi [redacted] ,My name is Jon, I’m one of the Senior Customer Support Representatives here at Big Fish I’d like to start things off by first thanking you for your patience, and assure you that I’m going to do everything I can to get this matter resolved for you.I understand that you're still having problems with your passwordI've gone ahead with resetting it for youYou can sign into your account with the information below: E-mail Address: [redacted] Password: [redacted] Once you have successfully logged in, to reset your password to something that you can remember, just follow these steps: Click on your user name ( [redacted] ) and in the drop down menu, select Account InfoUnder the Password section, click the Edit button and put in what you want your password to beMake sure that you click “Save Changes”You can then use your new password to log-inFor more details, I've included a help article below:Change Your Account Email or PasswordI hope this helps, and if you have any other questions, please feel free to contact me again by replying directly to this emailI am more than happy to help.JonSenior Customer Support Representativewww.BigFishGames.comSwimming in the pond Mon - Fri 9:- 5:PSTWe are always happy to help a customer directlyMs [redacted] , you are always welcome to contact Big Fish Games for any account, Big Fish Games app, or game related questions at any timeIn the future the best way to reach us is through our Contact Us Page linked belowI have also emailed you directly through our Customer Support email systemIf you reply directly to that e-mail or the link below, I'll be able to work with you personally to get this matter resolved in the quickest way possibleYou can also reply with the info through this Revdex.com contactWe hope that we have addressedMs***’s concerns with this issueContact Us https://www.bigfishgames.com/help/?rn=ask
Big Fish Recent Revdex.com Correspondence We understand that Ms [redacted] - [redacted] has contacted the Revdex.com in regards to the odds for our Big Fish Casino gamesWe are happy to assist with resolving this issue as quick as possibleIt appears that Ms [redacted] - [redacted] has already contacted us directly through our website about this issueAfter doing some research, it appears that we responded on Nov5th, 2015, (Incident# [redacted] )I've included our response below:I know it's super frustrating when wins are few and far between, especially after purchasing to play Honestly, I just want you to be enjoying the game and having a good time, and I'm sorry it hasn't been that way for you lately Everyone's chances of winning remain the same, and we don't alter the odds at all.It's certainly your call whether you purchase or not, and I completely understand choosing not to If the game is becoming more frustrating than it is fun, it might be a good time to take a break from playing at the tables I do this myself when a game is no longer enjoyable to me You can still collect your daily/half-hour bonuses and participate in promos, and you won't lose your VIP status at all.I hope you're enjoying your Saturday so far [redacted] .Take care,Kyle BTier VIP Support Repwww.BigFishGames.comSwimming in the pond Tuesday - SaturdayI can see that Kyle was able to issue you million chips as an apology for the frustration regarding the current losses As previously mentioned, the odds for Big Fish Casino games are based on standard Casino odds, and we do not alter them in any wayThey are the same for all players, regardless of how long they've played or how much they've spentWe are always happy to help a customer directlyMs [redacted] - [redacted] , you are always welcome to contact Big Fish Games for any account, Big Fish Games app, or game related questions at any timeIn the future the best way to reach us is through our Contact Us Page linked belowI have also emailed you directly through our Customer Support email systemIf you reply directly to that e-mail or the link below, I'll be able to work with you personally to get this matter resolved in the quickest way possibleYou can also reply with the info through this Revdex.com contactWe hope that we have addressed Ms [redacted] - [redacted] concerns with this issueContact Us http://bigfishgames.custhelp.com/app/ask
Big Fish Recent Revdex.com Correspondence We understand that Ms [redacted] has contacted the Revdex.com in regards to accessing her accountWe are happy to assist with resolving this issue as quick as possibleIt appears that Ms [redacted] has already contacted us directly through our website about this issueAfter doing some research, it appears that we responded on Nov11th, 2016, (Incident# [redacted] )I've included our response below:Hi [redacted] ,My name is Jon, I’m one of the Senior Customer Support Representatives here at Big Fish I’d like to start things off by first thanking you for your patience, and assure you that I’m going to do everything I can to get this matter resolved for you.I understand that you're still having problems with your passwordI've gone ahead with resetting it for youYou can sign into your account with the information below: E-mail Address: [redacted] Password: [redacted] Once you have successfully logged in, to reset your password to something that you can remember, just follow these steps: Click on your user name ( [redacted] ) and in the drop down menu, select Account InfoUnder the Password section, click the Edit button and put in what you want your password to beMake sure that you click “Save Changes”You can then use your new password to log-inFor more details, I've included a help article below:Change Your Account Email or PasswordI hope this helps, and if you have any other questions, please feel free to contact me again by replying directly to this emailI am more than happy to help.JonSenior Customer Support Representativewww.BigFishGames.comSwimming in the pond Mon - Fri 9:- 5:PSTWe are always happy to help a customer directlyMs [redacted] , you are always welcome to contact Big Fish Games for any account, Big Fish Games app, or game related questions at any timeIn the future the best way to reach us is through our Contact Us Page linked belowI have also emailed you directly through our Customer Support email systemIf you reply directly to that e-mail or the link below, I'll be able to work with you personally to get this matter resolved in the quickest way possibleYou can also reply with the info through this Revdex.com contactWe hope that we have addressedMs***’s concerns with this issueContact Us https://www.bigfishgames.com/help/?rn=ask