Bill Pierre Parts Service

Thank you for sending us this to review, I connected with Mr. [redacted] by phone and also spoke to our Service Manager. We have arranged a time for Mr. [redacted] to bring the vehicle back in so we can have the performance chip added back to his truck.
If anyone has additional questions...

please let me know. I can be reached at [redacted]@PierreFord.com or by phone at 206-892-3795.
 
Regards,
 
Luk

Complaint: [redacted]I am rejecting this response because: I shouldn't have to pay for anything because I paid 1,174.00 to have my car repaired and I received it with mold in it and the car wasn't operating the way it should have been besides they should have taken care of it in the beginning Then I wouldn't be complaining!Sincerely,[redacted]

Thank you for sending us this concern to review. Mrs. [redacted] had the work performed by our service department and did have to leave the vehicle with us while until she was able to pay for those services. During that time we kept the vehicle secured in our fenced lot but never represented that it...

would be housed indoors. We are happy to have the vehicle detailed or the battery replaced but those costs would be her responsibility.
She can contact us directly to arrange those services if she would like them done or she needs to make arrangements to have the vehicle picked up and removed.
Regards,
Luk B[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]