Bloom Within

I placed an order with this company one time and I received my order promptly. However, later down the line, I wanted to place another order with the company. I never received my order. I was given the run-around constantly, and she never replied to my emails, chat message on the website. Not only that, but I am still furious til this day because I wanted to support this business, but the customer service was the worse I've ever experienced. Furthermore, I would have respected the situation if there was candid communication, but the fact that she completed ignored me and never sent my products has rubbed me the wrong way tremendously. She lost me as a customer forever.

User's recommendation: Just dispute your transaction through your bank because they will not respond.

customer order was delivered via [redacted] tracking number [redacted]

order was delivered using [redacted] tracking [redacted]

we have tried to contact this customer several times in order to receive a correct address for her orderplease see attached screen shot we were given an invalid address by Ms [redacted] an incomplete address that does not exist, we will try to contact her one more time if no response again we will just refund her

order was delivered, issue is resolved [redacted] tracking number [redacted]

order was delivered problem is resolved tracing is with *** [redacted]

Revdex.com: I have reviewed the response submitted by the businessThe business lied--there was a problem with THEM, and not the shippingWhile my order was placed in December, it was not processed until late January (when label was created)Then it was not sent out by the distributor for another full month, in FebruaryI eventually received my product, but it took a total of monthsAdditionally, the business' customer service never reached out to me despite multiple attempts at communication and even blocked me on social media to suppress my problemsDespite this, I have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

order was delivered on december 5th tracking [redacted]

Customer received her items on October 5, One day after she submitted complaint

order was delivered using *** [redacted]

order was delivered *** via *** we kept in constant contact with this customer and let her know her order was on the way

order was delivered *** *** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to
accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:It was delivered over a month late!!!! UnacceptableI will never order again
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues
and/or concerns in reference to complaint # .
Regards,
*** ***

I accept her response, but the way she handle her business is horribleShe has poor communication skills when dealing with paid customersI was blocked from her *** page because I was asking about my package,
she also was deleting people comments who also asked about their products I did receive my package but not in the time frame I was told and all communication was cut off
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

order was delivered using usps tracking ***

Revdex.com:
I have reviewed the response
submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

I am the owner of Bloom Within, The *** link you provided was incorrect and would not work so there's some ambiguity to what my response should be and what information you are looking for.The customer stated that she never got her order and put in the wrong email addressWe did not receive
any emails from her correcting her email addressOne day after filling this complaint the order was delivered via *** tracking number ***I do believe that if she had put the correct email in at the time of transaction this confusion would of been dealt withWe have a 5-business day processing period and her order was delivered on timeThis matter is all cleared up!Thank you,*** ***

order was delivered *** using ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to
accept the business response that my complaint will be closed as resolved.
Regards,
*** ***