Blue Water Environmental Of Florida, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
What happened to my dining room table is gross negligence, they can not waive around the 60 cents per pound document and get away with damaging customer's furniture and valuables by sending unqualified workers who have not been properly trained and do not even provide them with proper tools for the job. If companies like this are allowed to be in business, then customers are put in great risk, and won't even know it until it's too late. Two Men and A Truck needs to be held responsible for doing the right thing by their customers, or they should not be allowed to handle other people's expensive furniture and valuables.   
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I do not believe the missing items were ever in storage.  All items were moved out of storage in April and since the shelves were the only missing items - the only thing that makes sense is that they were never placed in storage.   Why would just 2 shelves be missing?  Because they weren't there to begin with is the only conclusion I can draw.  Also, all release forms I signed were at the end of the move day at a time when I was tired, the crew was anxious to move on and I could not realistically be signing a release form with full knowledge that all items were accounted for.  I'm sure this is true for almost every other client too.  We are asked to sign forms when we cannot realistically be signing forms with full knowledge of what we are attesting to with our signature.
Regards,
[redacted]