Blueprint Broadcasting, Inc.

Initial Business Response /* (1000, 5, 2015/06/02) */
We contacted *** on May 15, regarding our troop salute campaign we are running on *** Radio AM Las VegasHe was to participate, but when he contacted *** directly, he spoke with someone who was not familiar with the program
Both *** and *** Broadcasting Incare very large companies that employ a lot of people*** simply spoke to someone that was not aware of the program that the station was putting together with *** BroadcastingHis order has been cancelled and does not have an open invoice
Any questions please feel free to contact the local Las Vegas *** station manager at ***
*** cell - XXX-XXX-XXXX
office XXX-XXX-XXXX
We are NOT a scam, we are an accredited business in good standing with the Revdex.com
We have cancelled the purchased advertising and the customer does not have an open invoice
Initial Consumer Rebuttal /* (2000, 7, 2015/06/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Complaint:
I am rejecting
this response because: It's obvious your company did not read anything in either of our previous responsesYour company continued to contact us after your ridiculous responseWe never approved the ad, never received any information package that was promised, and the ad was never ranI don't understand how a scam can receive a B+ rating, when your other complaints on here say the same thing we areYes, you are scam artistsYou billed us for an ad that was fake, and never ranThe radio station never heard of such campaign, or your companyAnd Child Safety Week is in September, not JulyYou use spoof numbers, lie to people, harass people for money, and when they don't pay up, get extremely rudeSince you are out of state and used a telephone for your scam, the FCC and federal agencies have been contacted.
Sincerely,
Sean & Mary ***

Blueprint Broadcasting is not in the business of selling traditional radio advertising. Of course, when you buy any product in bulk, price per unit can decrease total costs. We provide a special service that is great for local communities and businessesIn this particular case, we put
together a Salute the Troops campaign. We have thousands of businesses that particapate in these special radio campaigns and are very happy with our services and programming. We are going to relolve this issue with the client and are dissappointed regarding his negative experience

Initial Business Response /* (1000, 5, 2015/08/06) */
We are confused about this consumers complaintHe states that he did not check where the radio station was locatedThe station is located in *** *** *** We have businesses from all over the state of Virginia that advertise on this
stationThe consumer made an advertising purchase from our broadcasting companyWe did not "take" anything from the consumer, he paid his invoice that was due for the advertising he purchased
The consumer has a bill that is now past due in the amount of $We will not do business with them in the future, but the bill must be paid for the services that were provided
We would also be willing to re-air messages on a closer station to *** ** upon payment of their past due bill

Initial Business Response /* (1000, 5, 2014/10/17) */
It is unfortunate that this customer feels misleadWe never mislead our customersWe run PSA's for hundreds of businesses in the Twin Cities and this is the first time we have had a complaint
We are willing to run free messages to
make the client happy
We will not contact this client again for future campaigns
Initial Consumer Rebuttal /* (3000, 7, 2014/10/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The sales person was misleading- pull the callI'm sure u record your callsClearly we are not the only business that has felt mislead by blueprintFree message?? What does that mean??
Final Consumer Response /* (4200, 11, 2014/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The payment was sent Thursday 10/16/2014- the payment is due the 23rdWhen we are contacted with info on when the new message will air we will mark this complaint as resolved
Final Business Response /* (4000, 13, 2014/10/22) */
Payment was received October 21st
We will re-broadcast your message on November 13th, 14th and 15th, once per day between 7pm and Midnight
You will receive a new schedule in the mail

We are willing to walk away from this invoiceCustomer will not receive any more calls

Working with client to resolve his complaint
An affidavit from the radio station with times aired was sent to clientThe messages aired at 6:on March 5th and 6:on March 6th
1em;">

Complaint: ***
I am rejecting this response because:
Sincerely,
Keith ***

We are willing to walk away from this invoice No money is due

Initial Business Response /* (1000, 5, 2015/09/18) */
Blueprint Broadcasting will walk away from this invoice and will no longer try to contact Michael *** Electric
Initial Consumer Rebuttal /* (2000, 7, 2015/09/18) */
(The consumer indicated he/she ACCEPTED the response from the
business.)
Its the honest thing to doThis company needs to be checked into, this is a awful way to try and take a person,s money

We are sorry for the clients confusion. In fact, the client ran a total of 4 programs with Blueprint Broadcasting, not 2.  His last round of commercials ran in December, due at the end of December, we went him schedules and invoices showing this.  His last round of announcements ran on...

internet radio, not the radio station that he contacted, again this was stated on the schedule and invoice before the announcements broadcasted online, more confusion on behalf of the client.  We are going to email the client a recording of the message that aired in December.  There is nothing scheduled for February.

We do business with 92.9 Jack FM in Buffalo, NY.  Customer purchased public service announcements that aired on Jack FM on November 3rd and 4th.  
 
We will work with customer to resolve this matter.

Talked to client.  We are willing to walk away from this invoice.  No invoice is due.

Initial Business Response /* (1000, 5, 2015/09/18) */
Blueprint Broadcasting will walk away from this invoice and will no longer try to contact Michael [redacted] Electric.
Initial Consumer Rebuttal /* (2000, 7, 2015/09/18) */
(The consumer indicated he/she ACCEPTED the response...

from the business.)
Its the honest thing to do. This company needs to be checked into, this is a awful way to try and take a person,s money.

Initial Business Response /* (1000, 5, 2015/06/02) */
We contacted [redacted] on May 15, 2015 regarding our troop salute campaign we are running on [redacted] Radio 1140 AM Las Vegas. He was to participate, but when he contacted [redacted] directly, he spoke with someone who was not familiar with the program. Both...

[redacted] and [redacted] Broadcasting Inc. are very large companies that employ a lot of people. [redacted] simply spoke to someone that was not aware of the program that the station was putting together with [redacted] Broadcasting. His order has been cancelled and does not have an open invoice.
Any questions please feel free to contact the local Las Vegas [redacted] station manager at [redacted]
[redacted] cell - XXX-XXX-XXXX
office XXX-XXX-XXXX
We are NOT a scam, we are an accredited business in good standing with the Revdex.com.
We have cancelled the purchased advertising and the customer does not have an open invoice.
Initial Consumer Rebuttal /* (2000, 7, 2015/06/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)

I keep getting calls from them, promising a free spot, Last call, I told the salesperson many times, I was not purchasing another ad. He billed me again for another Ad I did not authorize.

Blueprint broadcasting has 19 complaints since 2014.  Not sure what fake person they used as there contact but I'll give the phone number to the VP, DIRECTOR AND HEAD OF SALES.  If we are contacted again, we will direct all of this through our company attorney. 
 
 
 
 
Complaint: 11083619
I am rejecting this response because:
Sincerely,
Mike Abshear

Initial Business Response /* (1000, 5, 2014/07/01) */
We have no record of calling this customer and don't feel like this is a valid complaint.
We will however take them off our call list.

Initial Business Response /* (1000, 5, 2014/04/08) */
Advertising was agreed upon. Messages aired.
We are willing to cancel invoice and will not be calling for payment.
Initial Consumer Rebuttal /* (2000, 7, 2014/04/17) */
(The consumer indicated he/she ACCEPTED the response...

from the business.)
That is fine then.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory...

to me.
all this could have been fix with a simple email 
it was all that I asked in the first place 
Sincerely,
[redacted]