Bodybuilding.com

Revdex.com: I have reviewed the response made by the business in reference t [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I explained the situationI never got a package and I want my money back [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

[redacted] *** Thank you for choosing Bodybuilding.com and I apologize for your most recent experience with usWe value every customer and acknowledge you have been a previous customer with us in the past and would like to make this situation right for youAt this time, I have refunded your VISA card used to originally place the order in the amount of $which you should see posted back to your account within the next 2-business days Additionally, I notice you also used in-store credit as a partial payment on the order which I have also reissued back to your account, in the amount of $This amount will be made available to you immediately upon logging into your accountYour original disputed amount was stated for the purchase price of $This included the original price of two items that we received confirmation to have cancelled, which deducted $from your total purchase priceWith the credits returned to you and decreasing this amount the new original total comes to $If you do not see these amounts credited to you within 2-business days please let me knowAgain, I would like to apologize for the delivery delays with your order in transit and hope you find this resolution satisfactoryAt Bodybuilding.com we appreciate your business and thank you for being part of the Bodybuilding.com community

[redacted] *** Thank you for choosing Bodybuilding.com and I apologize for the inconvenience while recently shopping with usThis is definitely not the service we like to associate with our business and not a standard you should come to expectAt this time, I have reshipped a new order to you [redacted] , which will default to [redacted] as the courier coming from our Wisconsin facilityYour order will ship today and should reach you within 2-business daysYou will receive tracking information within hoursAlso, in order for us to fulfill your order using [redacted] we have added a larger container of the Phase (4.4lbs), due to the originally purchased 2.2lbs being out of stockAgain, I would like to apologize for the inconvenience with your delivery and hope you find this resolution satisfactory[redacted] [redacted]

I have reviewed the response made by the business in reference to [redacted] , and find that this resolution is satisfactory to me and please deliver this message to them "please if I order any shipment please let me know all the details because I've asked your good company to gave me full details for this shipment and I could pay extra fees because its second time I haven't receive my order and your good customer services replied to me with acceptance and I've screen shot of this conversation, anyway thank you for your response" [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Kindly process a store credit for the said amount and confirmSincerely, [redacted] ***

[redacted] Thank you for choosing Bodybuilding.com and I apologize about the confusion when placing your orderOn our product page we have stated you will receive servings total with the serving size being two capsules consumed equaling 1,mgIn the container you will find capsules with one capsule equaling mgThe product suggests one serving size (two capsules) will equal the 1,mg you are looking for.The majority of the L-Carnitine products carried on our site offer 500mg capsules and in order to reach the 1,mg dosage, a second capsule will need to be consumedIf you are looking for a higher dosage there is a product called Kaged Muscle: L-Carnitine with capsules, which offers mg in one capsuleAgain, I apologize for any confusion with the ingredient label and hope this information was helpful [redacted]

[redacted] *** Thank you for choosing Bodybuilding.com and I apologize you did not receive your order This is not the customer experience we do our best to provide and I would like to resolve this for youOn order [redacted] , it was shipped on 8/and delivered on 8/I do show you contacted our customer service department indicating your order shows delivered yet it was not receivedFrom that point, we did file a claim for the package and immediately reshipped a second shipment [redacted] on 8/and we show it was delivered on 8/Was the second shipment delivered on 8/also not received? Again, thank you for your patience as we look into this situation and find a resolution[redacted]

Thank you for choosing Bodybuilding.com and I apologize you were not able to view your tracking right awayI definitely understand how easy it is to get excited and concerned when you have an order coming in the mailAccording to your tracking information, it looks like your package was held at the facility for consignee piand the package was received Upon receiving your items, a shaker bottle was missing and our customer service team has applied $GBP to your accountThis amount was applied to your account as a courtesy for the slight shipping delay along with covering the cost of the missing shaker bottleAgain, I apologize for the lack of tracking updates from the label origination and hope you have found this resolution satisfactory

Hello, Thank you for choosing Bodybuilding.com and I apologize for the issue you are experiencing with your orderI would like to do everything possible to get this taken care of for youYou mentioned your customs office notified you the package has been confiscated due to improper documentationI was not able to access an attachment with this information in your original inquiry with the Revdex.com If you could please reattach the notice indicating this from your customs office, this would allow us to investigate the issueAgain, I apologize for the inconvenience while shopping with us and will work quickly to have this situation taken care of for youI look forward to your reply Thank you, Porter M [redacted] Bodybuilding.com

[redacted] Thank you for choosing Bodybulding.com and I would like to apologize for your most recent shopping experience with usThis is not the type of service we want for our customers and I would be glad to provide a resolution for youOn 5/14, you spoke with a customer service representative, who refunded the card we have on file for you with the disputed amount of $Please allow 2-business days for this amount to reflect back to your accountIf you do not see this posted back to you within this time frame please let me know and I would be more than happy to assist you furtherAgain, I apologize for the inconvenience with your purchase and hope you find this resolution satisfactory

Hello, The in-store credit has been applied in the amount requested

Hello,
Thank you for the reply and I apologize for the backorder status on your most recent orderAs of Wednesday, 8/17, the backordered item has been delivered according to tracking information
Please let me know if there is anything else I can assist you with
-Porter M***

*** *** Thank you for choosing Bodybuilding.com and participating in our Supplement AwardsI apologize for the inconvenience while attempting to add the coupon code to your order and the service you received when contacting our customer service department This is not the type of
experience we pride ourselves in and I would like to make this up to youAt this time, your *** *** has been refunded completely in the amount of $Please allow 2-business days for this amount to process and reach your account. At Bodybuilding.com we value your business and thank you for shopping with usPlease let me know if there is anything else we can assist you with in the future.
*** ***l

Complaint: ***I am rejecting this response because: You guys are lying againPlease see the attached DHL invoice that your company sent to them
Even the box that I have received, that has the amount of $listed on itSee the attachment and look at your FRAUD/FAKE INVOICE
I just paid $And, you guys wrote the amount as $
Even the weight conversion is FAKE
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello ***, Thank you for choosing Bodybuilding.com and I apologize for the delay processing your most recent orderI have investigated the issue and was able to confirm the paymentFor the inconvenience, I have also expedited the processing of the orderYou should receive a shipment
notification later todayFrom there your order will arrive to the shipping address attached to the order within 2-business days. Again, I sincerely apologize for the delay and hope you find this resolution satisfactoryAs a friendly reminder we are here hours a day days a week to assist

Body Building.com has REFUNDED me everything but $ I am satisfied with this resolution.I have placed an order with this company for a different product, and was able to use my CREDIT in the amount of $ This is all I wanted to begin with; thanks to you guys, it happened.Thank
you!!

Hello,
Thank you for choosing Bodybuilding.com and I apologize for the issue on your most recent orderI’ve looked into your account and refunded your order #*** in the amount of $Please allow 2-business days for this to reflect in your account
In addition, we have applied a
$in-store credit to your account for a future orderAt Bodybuilding.com we value each and every customer and sincerely hope the resolution offered is satisfactory

Complaint: ***I am rejecting this response because:
I was relying on my products to arrive on time to that I can prepare for an eventI ordered a week early just in case there was some type of delay and not only was there a delayThere were two of them and I NEVER received my orderThe money was the least of my worriesI will NEVER order from you guys again. Sincerely,*** ***