I was initially hesitant using a moving company due to bad experiences in the past so when I got my quote from Jay I went over everything with him multiple times to insure we would have enough space on the truck so we wouldn't be uncharged on pick upI called Jay almost daily to go over it with him prior to the moveHe assured me time and time again we were good,he claimed to quote me 5% over & we would more than likely get money backDay of pick up came and the movers were supposed to come between 12-2, I got a call around 12p to let me know they were still doing a job more than hours away and would be lateThey didn't arrive until 6:30pm! Seeing as how they were going to be so late my husband & I moved everything to the 1st floor and he took apart the furniture to speed things up when they got there since we have small childrenWe paid for break down and to have furniture put together on deliveryWhen the movers arrived we were told we didn't have even half the room
We used Interstate Van Lines to moves us across some statesThey did not take good care of our items and broke all our kitchen dishes and damaged one half of our sleep number bed when it would not hold airThey are rough on the boxes so it you use them you better pack with extra paddingIt is also a very big hassle to file a claim to be reimbursed of the damagesThe manager I worked with before the pick up and delivery was Great and very helpful outside of him it was not a great experience
I was initially hesitant using a moving company due to bad experiences in the past so when I got my quote from Jay I went over everything with him multiple times to insure we would have enough space on the truck so we wouldn't be uncharged on pick upI called Jay almost daily to go over it with him prior to the moveHe assured me time and time again we were good,he claimed to quote me 5% over & we would more than likely get money backDay of pick up came and the movers were supposed to come between 12-2, I got a call around 12p to let me know they were still doing a job more than hours away and would be lateThey didn't arrive until 6:30pm! Seeing as how they were going to be so late my husband & I moved everything to the 1st floor and he took apart the furniture to speed things up when they got there since we have small childrenWe paid for break down and to have furniture put together on deliveryWhen the movers arrived we were told we didn't have even half the room
We used Interstate Van Lines to moves us across some statesThey did not take good care of our items and broke all our kitchen dishes and damaged one half of our sleep number bed when it would not hold airThey are rough on the boxes so it you use them you better pack with extra paddingIt is also a very big hassle to file a claim to be reimbursed of the damagesThe manager I worked with before the pick up and delivery was Great and very helpful outside of him it was not a great experience