Bond General Contractors

[redacted] bought the BMW on with miles on it and the lemon law covers the car for days or miles and at the time of delivery the car was in a good running conditionIf [redacted] is not happy with the extended warrantee company she could cancel it and get a refund minus cancellation fee directly from the warrantee company

Please be advice that [redacted] bought the Infinity on (over months ago) with 27000milesAs of the car has over milesBase on her current credit we are willing to trade the car in and sell her another car

Please be advised that [redacted] car was tow to NY and is being fixed as we speakThe car should be ready soon.Call me if you need more information- [redacted]

RevDex.com:At this time, I have not been contacted by New York State Auto Auction regarding complaint ID [redacted] .Sincerely, [redacted]

Please be advise that we are willing to replace the Battery at no cost to the customer at our facility or we are willing to give $to the customer to replace it on her own.The customer bought a used car and Queens Auto Mall had used tires installed on the car .Thank you [redacted]

[redacted] ***,purchased a Ford Focus with miles on July ***,2017.The Vehicle's price,sales tax,licensing and titling expenses,and an optional service contract for months or miles,were disclosed and presented to [redacted] on the date of purchase.Which he accepted by signing both the bill of sale and the retail installment finance contract and all necessary paper work on the day of purchase.On as per our records [redacted] brought the vehicle to Queens Auto Mall Inc, with a service issue ,the vehicle was sent to an independent service shop and new brakes were installed at his request and our expense.The aforementioned vehicle is also covered under the New York State used vehicle warranty commonly referred to as the "Lemon Law" for a period of day or miles from the date of purchase.We will address any issue covered by the warranty and through that period

Please be advice that [redacted] bought the Land Rover on May **,and at the time of delivery the car was in a good running conditionPlease have the customer give us copies of the repair receipts and then we help her accordingly Thank you

Please call [redacted] and ask to speak with [redacted] and we will trade in the Honda based on its current conditionAt that point the customer can makehis decision what type a car he wants to buy

Please be advised that ** *** bought the Bmw with miles on 11/*/and at the time of delivery the car was in a good running conditionIf he has any mechanical issues that the extended warranty covers he should try to make a claimQueens Auto Mall Inc is willing to help **
*** to trade his car in and based on his current credit situation buy a different carIf ** *** is not happy with the extended warrantee he could cancel it and get a refund from the warrantee company minus cancellation fees

Revdex.com:At this time, I have not been contacted by Queens Auto Mall regarding complaint ID ***.Sincerely,*** ***

Please be advised that we have no record about ** *** claim that we owe him a grill but if he has any mechanical issues that are cover by the lemon law will be happy to address them.Also we are offering to install the grill for free if he buys it.Please keep us posted.ThanksAndy
S***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I do appreciate the offer to replace the battery with a NEW battery. A new battery cost would more than the $they are offering. I would also like reimbursement of the brand new tires I purchased. I was told by the manager Jonathan that Queens Auto Mall installed four NEW tires on the car. Let me remind them that the tires were not new and not all the same brand. One was Continental and the other three were Bridgestone, which means that the thread on those tires are different. I would be more than happy to return them.Thank you Revdex.com for handing my complaint so quickly, because this is a very serious issue, and very sad when businesses take advantage of people. *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by New York State Auto Auction regarding complaint ID ***.Sincerely,*** ***

Queens Auto Mall Inc is making a final offer of $to resolve the issues that the customer is having with the battery and the tires. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Andreas,Can you explain the extra $on top of the advertised price on a car I want to purchase both times I was there? Am I special that the $was tacked on top of the advertised price without even mentioning it? This $is not part of the registration, taxes, plates, etc This is not the first time I'm buying a car from a dealer and i'm aware of the fees involved I'm not arguing that you're not allowed to tack on whatever jacked up additional charges, but what I want your establishment to do is mentioned it on your fine print by any means of advertisement used I'm surprised nobody else file a similar complaint similar to mine I'm waiting on what other excuses you can come up with
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** **

Revdex.com:At this time, I have not been contacted by Queens Auto Mall, Inc. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I am more than happy to trade this car as it has cost me nothing but time and money since the first week of deliveryContrary to the business owner's response, this car was "NOT" in good running condition when I first received it.In fact during the first week of owning the car, I went back to the dealership explaining the various problems with the carI don't want to engage in a back and forth discussion, I know the type of product I have received, the money I have spent and the various inconveniences I have experienced as a result of this vehicleMost Honda's especially newer models do not give this much trouble unless something officially wrong. I will accept the offer to trade this car if the business is willing to clearly outline what the next steps are and also who will be my point a point of contact as wellThanks]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Please have *** *** submit a cancelation request for the extended warrantee and we will send the refunded amount to her or to the bank if she still owes money and we are also offering $towards the repairs despite the fact that the lemon law limitation has expired

Revdex.com:At this time, I have not been contacted by Queens Auto Mall, Inc. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This needs to be more clear.I want a full refund for the warranty not a refund for the time remaining.Bmw themselves have told me this car and warranty are garbage.Ether a full warranty refund or the dealership needs to buy this horrible vehicle back from me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***