Bondar Sprinkler, Landscapes & Property Maintenance, Inc.

[redacted], I have asked my sales manager Eric G[redacted] to reach out to you and am glad that you two are coming to a resolution on this even tho it happened many years ago.  If you need anything else please let me know.  Tammy G[redacted]

[redacted],  I am glad to hear you were here today and we were able to reach a satisfactory resolution. I wish you luck with your new vehicle and if you need further assistance please contact me at [redacted]  Warm Regards, Tammy G[redacted]

Dear [redacted], I do apologize for the confusion but, I was just told that you spoke to the [redacted], Gene D'Amico, yesterday and he informed you that your vehicle is most definitely certified and that you can come in and pick up your paperwork at any time.  I do hope this clears...

things up for you so that you can enjoy your new car!Please feel free to contact me for any questions or concerns. Thank you, Tammy G[redacted]

[redacted].  I have spoken with my brand new service manager Mo K[redacted] and he has asked that you please make an appointment at a day and time that he is there so he can look at your vehicle and meet with you. As it is not our practice to bill for work not completed he would like to handle...

this himself.  Thank you very much, Tammy G[redacted]Customer Realtions Manager[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted] 
 
   [redacted]

[redacted], I have received your complaint and have spoken to all the parties involved and this is what I have found; you came in Saturday and left a deposit on a vehicle. On Sunday you came in to be refunded but as the office is closed on Sunday, this was impossible. We tried to give you a...

'refund request' to complete which you refused. At that time we explained that it is company policy that deposits are refunded on Fridays as we do them once a week for ALL customers. You left and came back Monday, We gave you the option to come in and pick up the check on Friday or we would mail it to you. Unfortunately, you wanted it immediately and choose to call the police instead. I have spoken to the entire sales floor and witnesses, that do not work for us, and every person assured me that our staff was courteous and polite until it became impossible to do so. I have been told that it was the staff that was being abused. At this point, we stopped the woman in the office from doing what she was doing and cut your check. Tammy G[redacted]Nissan 112

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved becauseNobody has gotten in touch with me, I was advised to call if not and speak to a specific manager which I have and same as usual, I'm told I'll get a call back and I dont. 
  
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID* [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I spoke to both Gene and Tammy on the phone they were hostile to me and Tammy yelled at me and hung the phone up on me when I was speaking civil to her and I did not yell at her.this company has lied to me from day 1, if they have my paperwork I told them to mail it to me lets see if I receive the correct paper work , certified paperwork should be given to the customer at time of purchase and signed by thedealer and the customer.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 This is why I am questioning it -  there is no mention of it in my contract. Robert C[redacted] in the  sales dept. and the finance dept. DID NOT take the time to explain that to me.  all they did was talk fast and accomplish what they wanted which was confuse me even more.  I will be filing a complaint with consumer affairs and the attorney general I'm sure this is not the first time a customer has said that.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]

[redacted], Your refund was processed by us on May [redacted] as I stated in the last response. It would depend on YOUR financial intuition's processing time, and Monday was a holiday. If you would like your refund to be processed immediately you would need to call your bank or credit card company.  Your paperwork has been shredded, I did it myself when I did not hear back from you. Regards, [redacted]Nissan 112

[redacted] I have received your complaint and have looked into your concerns. I am sorry to hear of your disappointment but, on your signed buyers order the mileage of over 7,000 is clearly written. You did come back into the dealership a week after purchasing your Altima and, in good...

faith, we had the clear coat on your entire car redone along with the paint defect that you pointed out on the drivers door.  In addition, we did try to get you into another car, despite this vehicle being the one you selected, but we are unable to put you in a newer car with less miles at no additional cost. Please keep in mind that when Nissan 112 sells a pre-owned vehicle it is "As is".  Any repairs that were done after the sale we were not obligated to do but did so as an effort to keep our customer happy.  Thank you, Tammy G[redacted]Nissan 112 [redacted]

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The business in question has refunded us the amount owed to us today the [redacted] of september 2015. Thank you for your help in resolving this matter.
Sincerely,
[redacted] Rego

[redacted],  I apologize for your misunderstanding but we did in fact, call Nissan Corporate and the claim you filed with them was denied. They informed us that the repair was not needed due to a defect and the cost is the customers responsibility.  If you have any further...

questions please reach out to Nissan Corporate with your claim number.  Thank you and have a great day, Tammy G[redacted]Customer Relations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have attached a copy of my paperwork stating there are 5500 miles on the car. Secondly their statement is inaccurate. There wasn't a previous owner of the car I purchased. The car I purchased was owned by Nissan and was used as a loaner car for their customers who brought their car in for service. They had knowledge of the damage on their internal damage report and did not disclose this information to me at time of purchase. They only acknowledged the damage after I brought it back 3 days later. I did not notice this damage as I looked at the car in the night time. I did pick it up during the day but the car was not available for me to look at it until I was rushing out as I needed to leave to get to work. I would not have purchased this car if the damage was in fact brought to my attention prior to purchasing it. They did state they would have the damage fixed and a clear coat applied however when I picked the car back up I pointed out to them that the damage wasn't repaired as promised, only a clear coat was applied so all that did was make the damage look shiny. I am willing to bring it to 2-3 different auto repair service stations if they agree so the damage can be repaired at their expense.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted],  I apologize for the experience that you had but, it is not our policy to hold a vehicle for more than a few days, especially without a deposit. In addition, we do not hold on to customers paperwork if we are unable to do business together.  Thank you and good luck...

in your vehicle search,  Tammy G[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Vincent,  I enjoyed speaking with you and am very glad we were able to solve this issue and keep you happy. I will be getting you the information on your other lease as discussed and I look forward to speaking with you.  Warm Regards, Tammy G[redacted]...

[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: 
 
Yesterday we talked over phone with a Nissan 112 management staff Ms. Raquel R[redacted], and both of parties agreed on an appointment set up on tomorrow Thursday 1/**/2017 at Nisssan 112 office at 10:00 am in order to resolve any monetary issues on contract. [redacted]