Booth Motors

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

This is New Customer Signed up for Subscription on June 25th 2017  we received inquiry  from customer for exchange on June 28th and in July we received email to Cancel the Subscription, We cancelled the Subscription But the July shipment is shipped Customer can returns the July Shipment we...

will give her Refund of $25 for July,  This Subscription is cancelledWe received Cancellation request second week of July Thank You

Revdex.com,This customer included our response in her complaint. We apologized for her having issues with her truck nearly 6 months after her purchase, but there is no evidence that this is related to us and it's much more likely that it's due to vandalism, abuse of the truck, or another mechanic that...

worked on it in the last 6 months. If every dealer gave free lifetime bumper to bumper warranties on used cars, then there would be no dealers left in business. In addition, the car was sold as is, and the customer declined the option to purchase a warranty. The customer was explicitly clear that the car was sold as is and the form that she read and signed states: "You will pay for all costs for any repairs. The dealer assumes no responsibility for any repairs." This form was created by the State of Colorado for scenarios just like this, because as a dealer we have no idea what our customers will do to their car after the purchase. We have never had an issue like this in the past 8 years that we've been open and feel that this is ridiculous. We are sensitive to the fact that this is annoying for our customer, but that doesn't make it our fault. We offered $300 as a kind gesture and to help them out, but we aren't willing to pay for these issues that were most likely caused by the reasons listed above.Thank you,[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you...

wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

WE had Shipped one pair but checked it did not get deliveredjust gave Refund $10-00, Sorry for InconvenienceThank you

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID [redacted].  The business lied to me in connection with the response, telling me that the socks had been sent two-day air and would arrive by Christmas.  When two days had gone by and the order had not arrived, I contacted the business and was told the tracking information showed the order would arrive the next day.  I asked for the tracking number.  (I had previously asked for it, and the company had not responded.)  This time, Zoraab provided the tracking information.  Contrary to what the representative said, the tracking info showed that the shipment would arrive December 27, not December 23. It had not been sent two-day, it had been sent priority mail.  I received the socks on December 27.  I am accepting the response because I did get the socks.  But I will not be doing business with this company again.
Regards,
[redacted]

Called the customer matter resolved sent call tag and replacement order yesterdayThanks

Rely to the emails was sent at wrong address Sorry about it it is our mistakeCustomer was contacted by phone and the matter was resolved she will send the merchandise backand we will issue her the refund

one style of Sox was sent wrong twicecustomer was informed by email to keep both those soxsAnd we refunded her for one pair that we are out of stockThanks

Order was placed on 5/19/17  about 50 days back, we have refund or exchange policy if goods are sent back in original packing, we received email from her on 7/13/17 and had online chat on 6/26/17  we informed her on chat before also, she can send us goods back in original condition at...

ZORAAB, [redacted]  [redacted]  [redacted] when we get it back in original condition we will give her refund my Contact Mike [redacted]     THANKS

Complaint: [redacted]
I am rejecting this response because: Make me a reasonable offer for the truck.
Sincerely,
[redacted]

[redacted],Arguing back and forth isn't solving anything. You bought the truck 6 months ago for $27,000 so there's no way that I can give you that much for the truck. You and your wife have called us up and yelled at us every time you experience a problem. Like I said, we never called you when we found out your trade in had a blown motor. We would like to help, as we've done several times in the past, but the course of action that you are taking is counterproductive. We aren't lying and we don't appreciate your unfounded and ridiculous insults. We have offered to help you multiple times and you continue to yell and insult us. It doesn't seem like you want help, otherwise you would have mentioned a reasonable resolution. You were fine with us spending $5000 fixing your trade in a week after the deal, but now you need a few hundred dollars in service work 6 months after your purchase and we "have no morals or integrity." You also just stated in your previous response that the issue you are experiencing had nothing to do with the starter wire, which is the whole reason that you started this claim. If you would like to have a productive conversation about resolving this issue then please contact us directly and we would be happy help you out.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. You did honor what you promised however your tech was out of town till after 11/26. I need say any more as all was recorded and work was completed as promised.  
Sincerely, 
[redacted]

Hi Thomas. I'm sorry that you are having issues with your car. You signed a legally binding document that states you have three days to have an emissions test completed. It was explained to you and you agreed. You didn't have the test done for over a month, so we have no idea what you did to the...

car. All we are doing is following the law. You still haven't paid your sales tax in full, which we explained to you.