Boss Homes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:[Your Answer Here]Thank you for the answer, but this don't resolved my complainFirst, after I bought the posters, pet Amber alert never send me the list of the places where they sent the posters ; I walked to every single local store, pet store, vet clinics, etcand no one got the poster that they supposed to send Second, yesterday I finally got the list and, I took the time to check the distance from my house to the stores where they claim to sent the posters, and is just one store on the list that is mthe rest are all mand above, some are more than mWas why any of my local stores never get the postersI called to the phones on the list, and the most didn't get any fax, or any of the posters for what I paid for, just places told me they got itAnd for finish my complain, I would like to attach the poster that pet amber alert sent me and to the stores on the list; one of the lines are on the top of the other one, so disappointedAnd, I would like to attach also, a complain that I found from someone else that bought the postersVery designated with this company, and I will not recommend to anyone.In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:[Your Answer Here]Thank you for the answer, but this don't resolved my complainFirst, after I bought the posters, pet Amber alert never send me the list of the places where they sent the posters ; I walked to every single local store, pet store, vet clinics, etcand no one got the poster that they supposed to send Second, yesterday I finally got the list and, I took the time to check the distance from my house to the stores where they claim to sent the posters, and is just one store on the list that is mthe rest are all mand above, some are more than mWas why any of my local stores never get the postersI called to the phones on the list, and the most didn't get any fax, or any of the posters for what I paid for, just places told me they got itAnd for finish my complain, I would like to attach the poster that pet amber alert sent me and to the stores on the list; one of the lines are on the top of the other one, so disappointedAnd, I would like to attach also, a complain that I found from someone else that bought the postersVery designated with this company, and I will not recommend to anyone.In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

PetAmberAlert is purely a notification service notifying your neighbors by phone and businesses by fax of your missing pet.? PetAmberAlert is strictly a notification service and does not solicit for businessWhile the goal of PetAmberAlert is to safely locate your pet, PetAmberAlert does not guarantee the return of your petI understand that PetAmberAlert automatically processes orders all hours of the day an Night I.E( Even at A.M) and in the event my pet is found before the PetAmberAlert alert goes out I will not receive a refund due to the fact that PetAmberAlert has already incurred the cost during their automated processing.In addition with regards to refunds, I understand that:? There are no refunds once I have purchased a packageNo exceptions.? By purchasing one of our packages, I am in agreement with each item listed in this disclaimer.? I agree not to ask PetAmberAlert to give a partial or full refund just because my neighbors or businesses did not know anything or decided not to call me back after my alert has gone outPetAmberAlert will give no refunds due to lack of involvement of your communityBy using the services of PetAmberAlert, you are providing your personal information to the public at your own risk, and are agreeing to release PetAmberAlert from any and all liabilities thereofNot every home has a phone or a “listed” phone numberNeighbors having a listed phone number for one month or longer ( not, on the DMA list and not to be confused with the DNC list) will be contacted as long as the correct package has been selected.? The terms “neighbor” or “neighbors” and “business” or “businesses” refers to the phone/fax numbers within the alert package selected, and will attempt to be contacted a maximum of four times (in usually less than a one hour time frame)You are purchasing the services of PetAmberAlert and not the phone/fax numbersNumbers that are invalid (below the 15% or less error guarantee) or end up as a busy/no answer are not pro-rated and are not credited to the customerPetAmberAlert guarantees that at least 85% of the phone calls and faxes will go through successfullyIf the ratio of successful to unsuccessful call/faxes is below 85% then we will compensate you with additional fax/phone calls until PetAmberAlert’s 85% success guarantee is reachedIn addition, numbers that are invalid (below the 15% error guarantee) or end up as a busy/no answer are within our disclaimer guidlines and will not be pro-rated and are not credited to the customer.? Alerts may take up to hours to fully processCalls are only made after am Monday through Friday and after pm on weekendsNo orders are started after pm weekdays and 6pm weekend.? In the event that you select a package that is not large enough to contact all of the homes in your neighborhood, our system randomly selects an optimal sample of homes that will be contacted within the inputted missing pet areaIn this case not all of the homes in your neighborhood will be notified.? In some cases, your alert message could be repeated to one or more of your neighbors resulting from scenarios outside the control of PetAmberAlertA few examples, but not limited to, that could cause your neighbor to get a scrambled or repeat call will include: (i) the neighbor answering the phone and not saying anything; (ii) the neighbor answering the phone and talking while the alert message is being played; (iii) If there is excessively loud background noise once the phone has been answered; and (iv) listening to the alert message on a speakerphoneWe use a highly advanced computerized calling systemThese four examples demonstrate reasons for which repeat calls are warranted and demeed necessaryIt does not mean that if one of your neighbors gets a repeat call that all of your neighbors will receive oneNote: If the alert message is “skipping”, the neighbor can stop the message by pressing any number on the phoneOnce the number is pressed, the alert will go to the beginning and completely replay the message.? We cannot and do not guarantee 100% accuracy when delivering fax/phone messages due to uncommon technical errorI fully understand that it is my responsibility to enter correct and accurate information when purchasing my packageFurther, I understand that if I enter incorrect information, it is not the fault of PetAmberAlertPetAmberAlert will not re-run the alert message from the original purchased package.? NOTE: Please make sure you have verified the accuracy of the information you enterThis service operates on a mapping system that centers the search area based on what you have entered as the closest address of where your pet went missing.? In the rare event PetAmberAlert mispronounces your name or your pet’s name you are agreeing to the fact that we will not re-run the alert with the name correction and there will be no refund or discountBoth parties agree that your name and your pet’s name is not the crucial part of the alert broadcast.? Understand that it would be impossible for PetAmberAlert to correctly pronounce 100% of our customers and pets names, as it will be taken from your form and in some cases the name could be pronounced in more than one wayAs PetAmberAlert will get the correct pronunciation in most cases, it should be understood that the pet’s name is the least important of the criteria on the alert messageThe critical information includes the type of pet, description I.E(color), the uploaded picture (if customer uploaded at time of order) and the “customer” provided contact phone number.? I understand there may be times when PetAmberAlert will not be able to include all of the information / description requested within a second voice messageIn such cases, the critical information including the type of pet, color, date missing and the contact phone number will always be usedPetAmberAlert messages can not be modified due to legal guidelinesAll statements made on PetAmberAlert are based on our experience and research performed on our behalfStatements made on PetAmberAlert could be perceived as our personal opinion.? PetAmberAlert reserves the right to use any and all success stories as testimonials on our websiteDue to our popularity, some news companies may want to do a story on our past customers, they will only have access to whatever infoyou (customer) have posted on our public missing pet databaseThese will be listed according to your state and zipcodeI have reviewed the FAQ section of the PetAmberAlert website and understand and agree to the contents of FAQ sectionI also understand that all parts of the FAQ section are applied in whole to this disclaimerIn addition:? I have reviewed the Privacy Policy of the PetAmberAlert website and understand the contents of the Privacy PolicyI also understand that all parts of the Privacy Policy are applied in whole to this disclaimerI certify that I am OR have been authorized by the lost pet owner to sign up for this service and if using someone else’s credit card I have been given permission to do soThe card holder, signee or lost pet owner and I agree that no refunds are given under any circumstances.Our service is classified and registered as an exempt organization by The National Do Not Call (DNC) Registry.We purge listings after days but keep our found testimonials for news and media reference purposes.All missing pet phone alerts are initiated from the Missing pet owner or the individual whom ordered the alert through PetAmberAlert.We do a automated pet listing status check phone survey to our customers once every month

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] You all have received $from me for doing absolutely nothing I placed the order at 7:and called you at to cancel as my dog had been found by my neighbors I'm appalled you would take advantage of people this way when they are desperate and in needThis is terrible business practice on your part you all are Shamming hardworking people out of their moneyYou have given refunds previously for this very same incidentI'm not understanding why not for me My issue has not been resolved I would still like refund as no services were rendered from you, I called and left multiple messages and could not get a response until I filed a disputeFurthermore, you have multiple people complaining of the exact same things it's terrible business practice on you partPetAmberAlert has truly let me down In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Petamberalert.com terms of service state that refunds will not be issued for more than month of serviceIn this case a months was issued as a courtesy

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThe matter was resolved as [redacted] / [redacted] investigated and issued me a refundPetamberalert did not assist in this resolution Sincerely, [redacted]

Please call [redacted]

It appears the customer signed up for two subscriptions, one on 5/ [redacted] and 6/*Petamberalert does not store credit card information, so it is not possible to remove it from your profile since it does not exist in the first placeTo cancel a subscription you must login to your [redacted] accountPlease see [redacted]

This order was fully processed without any problems or issues on 10/*/2015. The poster alert was sent to agencies out of only orderedOver alerts have been sent free of charge to the following businesses: *** *** *** ***
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This customer did not submit an orderNo payment or pet photo was received, only harassing emails

A refund was issued via *** against petamberalert terms of service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have
determined that my complaint has NOT been resolved because:
*** has forwarded the transaction to my credit card company (Citibank) and the credit card company has stated that the burden of proof regarding the non-delivery of PetAmberAlert.com's services falls on me, the consumer, and that I must provide documentation showing that PetAmberAlert.com did not contact peopleI really don't know how it is possible for me to prove that the company did not contact the people they supposedly contacted if I don't know who those people are.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Orders submitted over the weekend may be delayed past hours due to FTC regulations in certain statesA full refund was already issued

You can login to our member's area anytime by using the following details: Login Email : ***Login Password: ***Login URL: *** An update poster is available for download in your online accountUnfortunately his order is non refundableThe poster alert was sent to businesses out of ordered

Attached is listing of all neighbors who received your phone alert Your poster alert was also sent to the following businesses out of ordered:*** *** *** * *** *** ** ***
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Orders placed over national holidays will not go out until the next alert window

Unfortunately, as soon as you place an order with us we incur immediate costs that cannot be refundedPlease see the legal terms of service contract that is signed online before submitting your orderPlease see the legal terms of service contract that is signed online before submitting
your order

The alert was fully issued and it not eligible for a refundAttached is the system call log showing the time and date of every call placed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I understand that you may have incurred costs but we never received the service that was paid for, even though it was an accidentHowever, if you are incurring costs on the weekend what I dont understand is why is nobody there to answer a phone call and why is it so hard to get ahold of anybody at this business? I tried to chat with someone through the website and she ended up leaving the chat with none of my questions answeredThat is not good business practiceAt this point I will accept even a partial refund because services were never received and even though you incurred cost I dont believe the whole $was incurred immediately
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauseStill not fixing my problem, I do not care about they update the poster because the posters that they sent were bad madeI don't ask to them to send the posters to of 25, I paid to this business for send the posters to LOCAL stores, means ON MY NEIGHBORHOOD! Also, just stores got the posters of the or I still want my money back
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:[Your Answer Here]Thank you for the answer, but this don't resolved my complain. First, after I bought the posters, pet Amber alert never send me the list of the places where they sent the posters ; I walked to every single local store, pet store, vet clinics, etc. and no one got the poster that they supposed to send.  Second, yesterday I finally got the list and, I took the time to check the distance from my house to the stores where they claim to sent the posters, and is just one store on the list that is 0.6 m. the rest are all 1.5 m. and above, some are more than 6.0 m. Was why any of my local stores never get the posters. I called to the phones on the list, and the most didn't get any fax, or any of the posters for what I paid for, just 3 places told me they got it. And for finish my complain, I would like to attach the poster that pet amber alert sent me and to the stores on the list; one of the lines are on the top of the other one, so disappointed. And, I would like to attach also, a complain that I found from someone else that bought the posters. Very designated with this company, and I will not recommend to anyone.In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,[redacted]  
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:[Your Answer Here]Thank you for the answer, but this don't resolved my complain. First, after I bought the posters, pet Amber alert never send me the list of the places where they sent the posters ; I walked to every single local store, pet store, vet clinics, etc. and no one got the poster that they supposed to send.  Second, yesterday I finally got the list and, I took the time to check the distance from my house to the stores where they claim to sent the posters, and is just one store on the list that is 0.6 m. the rest are all 1.5 m. and above, some are more than 6.0 m. Was why any of my local stores never get the posters. I called to the phones on the list, and the most didn't get any fax, or any of the posters for what I paid for, just 3 places told me they got it. And for finish my complain, I would like to attach the poster that pet amber alert sent me and to the stores on the list; one of the lines are on the top of the other one, so disappointed. And, I would like to attach also, a complain that I found from someone else that bought the posters. Very designated with this company, and I will not recommend to anyone.In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,[redacted]   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]