I have had the charge for any open balance on this account removed. I also requested the account for [redacted] be removed from any and all future promotion as the address for the account is not longer valid.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I'd like to also request that my mother's and father's names and address not be shared to Bottom Line Books subsidiaries.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely, [redacted]
Placed my subscription of Bottomline Personal, my credit card was charged on 9/3/2015, till today I have not received my copy. Called customer service - not helpful nor understanding. Said it will not be sent to be till January 15. What a scam!!!
Complaint: [redacted]
I am rejecting this response because:
I received a letter from [redacted] from Bottom
Line Inc. She sent the order card that
she says placed the order. It is exactly
what I thought. This company has no
voice recording of me ordering these books, nor do they have my signature
ordering these books. All they have is a
pre-printed card with my name and address on it. The letter states, “Since the order was
preaddressed, it is possible someone other than yourself sent the order”. As I stated in a previous response to the Revdex.com,
sorry, it doesn’t work that way. My name on a card is not an order for a book
that costs money.
They also enclosed a return label so that I could send the
book back. As I stated in my previous response to the Revdex.com, and in two certified
letters to Bottom Line Books, since these books were unsolicited, I am
considering them gifts. Any future books
they send me are also unsolicited, and those books will also be considered
gifts.
Once Bottom Line
acknowledges through the Revdex.com, or to me in writing, that I don’t have to return
the books, I will consider this issue closed.
All this is about is trying to get unsuspecting people to
pay for something they didn’t order.
Bottom Line Books and Rita Kneller E[redacted] should be ashamed of
themselves.
I have also opened a complaint with the State of California, Office of
the Attorney General, and with Joel Grover, an investigative reporter with
[redacted] in Los Angeles.
Sincerely,
[redacted]
I have no idea to whom Bottomline has addressed the products to my parents. Here are the possibilities: [redacted] other names: [redacted] Please let...
me know if you require additional info. [redacted]
The charge for Big Black Book has been removed from this account. Sorry invoices have continued. No balance is due on either account on file for [redacted].
When Ms [redacted] purchased the [redacted] on 10/31/13, the order card said she would have the opportunity to review future [redacted]. On 09/05/14 a mailing was made to notify that the 2015 [redacted] was in production. There was a request to return a preaddressed...
card if there were changes or if the new book was not wanted. Since no word was received, the 2015 [redacted] was mailed on 10/24/14..I will mail a return label to [redacted] to return her copy of [redacted] 2015.
Complaint: 10572840
I am rejecting this response because:
Sending a "request to be notified" regarding unsolicited materials is an obvious marketing ploy to foist off unwanted products. This technique has been used in the past and has been called what it really is...a scam, intended to wring money from the poor consumer who only wants to be left alone to live her life in peace. The Consumer Protection Agency should be notified of your devious and unwarranted attempt to play on the guilt of the consumer, who pays the bill you send, despite not ordering the product.
I would tell you that you should be ashamed of yourselves, but knowing you now as I do, I fear that emotional response from me would be unwarranted.
Sincerely,
[redacted]
I have had the charge for any open balance on this account removed. I also requested the account for [redacted] be removed from any and all future promotion as the address for the account is not longer valid.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I'd like to also request that my mother's and father's names and address not be shared to Bottom Line Books subsidiaries.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely, [redacted]
Placed my subscription of Bottomline Personal, my credit card was charged on 9/3/2015, till today I have not received my copy. Called customer service - not helpful nor understanding. Said it will not be sent to be till January 15. What a scam!!!
Complaint: [redacted]
I am rejecting this response because:
I received a letter from [redacted] from Bottom
Line Inc. She sent the order card that
she says placed the order. It is exactly
what I thought. This company has no
voice recording of me ordering these books, nor do they have my signature
ordering these books. All they have is a
pre-printed card with my name and address on it. The letter states, “Since the order was
preaddressed, it is possible someone other than yourself sent the order”. As I stated in a previous response to the Revdex.com,
sorry, it doesn’t work that way. My name on a card is not an order for a book
that costs money.
They also enclosed a return label so that I could send the
book back. As I stated in my previous response to the Revdex.com, and in two certified
letters to Bottom Line Books, since these books were unsolicited, I am
considering them gifts. Any future books
they send me are also unsolicited, and those books will also be considered
gifts.
Once Bottom Line
acknowledges through the Revdex.com, or to me in writing, that I don’t have to return
the books, I will consider this issue closed.
All this is about is trying to get unsuspecting people to
pay for something they didn’t order.
Bottom Line Books and Rita Kneller E[redacted] should be ashamed of
themselves.
I have also opened a complaint with the State of California, Office of
the Attorney General, and with Joel Grover, an investigative reporter with
[redacted] in Los Angeles.
Sincerely,
[redacted]
I have no idea to whom Bottomline has addressed the products to my parents. Here are the possibilities: [redacted] other names: [redacted] Please let...
me know if you require additional info. [redacted]
The charge for Big Black Book has been removed from this account. Sorry invoices have continued. No balance is due on either account on file for [redacted].
When Ms [redacted] purchased the [redacted] on 10/31/13, the order card said she would have the opportunity to review future [redacted]. On 09/05/14 a mailing was made to notify that the 2015 [redacted] was in production. There was a request to return a preaddressed...
card if there were changes or if the new book was not wanted. Since no word was received, the 2015 [redacted] was mailed on 10/24/14..I will mail a return label to [redacted] to return her copy of [redacted] 2015.
[redacted]
Complaint: 10572840
I am rejecting this response because:
Sending a "request to be notified" regarding unsolicited materials is an obvious marketing ploy to foist off unwanted products. This technique has been used in the past and has been called what it really is...a scam, intended to wring money from the poor consumer who only wants to be left alone to live her life in peace. The Consumer Protection Agency should be notified of your devious and unwarranted attempt to play on the guilt of the consumer, who pays the bill you send, despite not ordering the product.
I would tell you that you should be ashamed of yourselves, but knowing you now as I do, I fear that emotional response from me would be unwarranted.
Sincerely,
[redacted]