Bridge Dealer Services Inc

The referenced mirror was located and ordered shortly after the customer purchased the vehicle from the dealership as the dealership had every intention to honor it's promise to the customer.  There was a communication error to the customer regarding the process of installation of the mirror as...

this is something that the dealership outsources and the vehicle would have to be left at the dealership for the work to be completed by our vendor. The mirror was never shipped from the vendor as their were no finalized instructions where to ship the mirror, to the dealership or to the customer. I spoke to this customer and I apologized for the miscommunication. The customer lives too far from the dealership and it would not be convenient for her to leave the vehicle for the mirror to be installed. We agreed that the mirror will be shipped to the customer and the customer will arrange to have the mirror installed.

On May 19, 2017 I spoke to this customer and she confirmed that she wanted the mirror mailed to her home. The mirror was mailed and delivered to the customer shortly after this confirmation. Please close this complaint as resolved. Tell us why here...

We have attempted to resolve this matter in good faith with Miss [redacted]. She was advised by her issuing bank that our dealership never cashed any check drawn on her account. It is a cashier's check scheduled to expire and become invalid after 90 days of issue. At that point the money would be credited...

back to her bank account as if the check were never issued. Meanwhile the dealership would go unpaid. Even though we have not been paid for the vehicle, Miss [redacted] has had the vehicle in her possession and I have been willing to give her the title to the vehicle provided she sign a document agreeing to remit the $6000 once the 90 day period has expired. Miss [redacted] has no additional financial risk because if the Cashier's check is discovered and cashed by our dealership then it would have to occur prior to the 90 days and at that point the agreement would be satisfied and Miss [redacted] would owe nothing. It has been more than 30 days already and no check has been cashed. We are not seeking double payment and we are not requesting that Miss Helm endure any financial hardship by paying us now and awaiting the expiration date of her Cashier's Check to be reimbursed by her bank. We have agreed to assume the risk and wait until the expiration period to be paid. Miss [redacted] refused to sign the document and insists on getting the title to the vehicle.

The dealer is requiring that I sign a promissory note with Bridge Dealer Services as well as the Retail Installment and Security Agreement.  The Retail Installment and Security Agreement can be sold to another lender.  I would then be responsible for paying off the amount written in the Retail agreement as well as paying off the promissory note.  I could possibly be liable for paying for the car twice.
Regards,
[redacted]