Bristol Who's Who

I have just been ROYALLY RIPPED-OFF by Bristol Who's Who! I have, since May of 2019, over the last few months, been offered these prestigious awards: Spotlight of the Month; Featured Member PR; and VIP MEMBER LISTING! Just about a week ago (Thursday, August 29, 2019), I phoned and asked to speak to my Account Director, Kevin Calloway. The woman responding told me that, "He will be contacting you by e-mail."
After waiting and waiting, I phoned them on Wednesday, Sept. 4, 2019, at 347-918-4474. I got a ridiculous message that this number was not in service, because it has not been activated! I then phoned 917-831-5569, and just keep getting a busy signal!
Therefore, there apparently is "NO ONE AT HOME!" So, have they just GONE COMPLETELY OUT OF BUSINESS? THIS IS A VERY CRUEL AND IMMORAL WAY OF CHEATING PEOPLE WHO TRUSTED THEM, AND HAVE ALREADY RECEIVED MANY OTHER AWARDS, FROM MORE DEPENDABLE COMPANIES! THIS IS CRUEL AND UNJUST TO US CONSUMERS, WHO ARE NOW BEING DEFRAUDED!

Revdex.com:At this time, I have not been contacted by Bristol Who's Who regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  That said, I will not take back or apologize for any comments regarding this business' fraudulence.  Any simple web search reveals numerous examples and complaints regarding how this company did not disclose all of its financial terms upfront.
Sincerely,
 [redacted]

At this time, I have been contacted directly by Bristol Who's Who regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
Lisa G[redacted], of Bristol Who's Who, kindly and expeditiously, agrees to apply a full credit to my credit card upon the close of this complaint. I signed an agreement to such and am satisfied that this matter is fully resolved upon receipt of the the promised refund. Thank...

you.
Sincerely,
[redacted]

To reiterate, we do email our clients twice with information regarding the Perks Feature. We also sent a physical letter with the discount program's details along with a physical membership card. Information was also included during the conversation during the initial phone interview. A customer service representative has reached out to the client. This should resolve the matter. Attached you can find a signed agreement. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: Regardless of their claims, I have still not received professional updates or contacts, of any kind, since Aug 2015.   The 'magazine profile' they mention, did not include cover photo I sent (more than once); and the original text written by Bristol, was very poorly written, w/ 'facts' wrong and irrelevant platitudes.  A poorly written/edited profile is not going to represent me well, as a writer/editor.  At one  point,  customer service rep. admitted to me, profile writing is 'jobbed out' to a technician in India.  I said, that explains why so many profiles, seem like they are written by a 'robot' or by someone who does not speak English well, as a first language or otherwise.   They also admitted to me, yesterday, that social media dir. Rachel B[redacted], w/ whom I'd corresponded, was no longer working at Bristol, and they'd 'just hired a new social media person'.  I was counting on Bristol to deliver all the services and benefits promised to me, so enthusiastically, by their sales person, who hounded me for months to buy additional products incl a desk nameplate for which they wanted @ $1K!  I refused, but he kept insisting I had to buy it, which I did not. I think they may be  angry about that..  I would respectfully like to request a refund of my Lifetime membership, whose benefits lasted me, not even 9 months; and reject all the bad things they say about me, and my motives, in their reply.  I even offered, to write profiles for them, for free - to get in practice and to help what I thought was a very promising professional networking organization; as it was clear to me from the onset that despite her best efforts, Ms B[redacted] was in over her head.   Yours truly, [redacted]

 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[The original contract amount deducted from my bank account was USD 1,028-95. On the [redacted] December Bristol offered to repay me the sum of USD 1,023-11.This was acceptable to me based on the additional undertaking that the unauthorised further deduction from my bank of USD 199-00 AND USD 19-95 would be restored to my bank account as these were subject to a dispute with the Bank. There is a difference due to me of USD 205-79. There is no explanation from Bristol as to why I should be out of pocket for this amount
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I attempted twice to send response below, to the email address indicated by Bristol.  The email address was rejected as 'invalid' and I was not able to transmit.  Please provide a correct email address, or have 'Nadine' contact me directly at [redacted]. 
"Nadine: I received this reply fr NYC Revdex.com, in response to the complaint I filed vs Bristol.The complaint, as you can see, was primarily to do w/ my disappointment in the lack of a continuing social media presence, after the departure of Rachel B[redacted].  As you can see on the Bristol [redacted] In + FB sites, I was one of the most active contributors, soon after joining Bristol".  "[redacted]". I look fw to hearing from you, and thank you in advance for your response.   [redacted] 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Please advise on the member name so that I may further assist. Thank you.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because I have not been contacted. [redacted] is the name of the Revdex.com mediator. [redacted] had no problems contacting me when they were trying to sell me something. My number is [redacted]. Please organize for a refund ASAP.[redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

After purchasing the initial membership, any further purchases are optional. We have tried to contact the client by calling and emailing them on multiple occasions to try to come up with a resolution to this matter. We need to speak with him on the phone in order to resolve this. We will go...

ahead and cancel the Multimedia Press Release charge. As per the original membership, please have the client call us to resolve this matter as swiftly as possible. Thank you.

Revdex.com:Thanks for your help during this
business have lied and credited my account only after the second escalaltion. their cancellation receipt has a date and it was very clear.
however, I believe the resolution should be to prevent the business from approach customers by advertising that they are alumini for unversitiies. they are not official and they should not claim it this way
nevertheless this is not my responsibility to challenge. I have received my money and I am only bringing this to your attention
this can be closed.
I have reviewed the response made by the business in reference to complaint ID [redacted], 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

the amount deducted from my bank account was in the sum of USD 1028-95. The company does not explain the difference of USD 205-79 due to me.The other deductions which were unauthorised of USD 199-00 and USD 19-95 are being reversed by the Bank directly. In dispute is the above amount still due to meMany thanks
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

As requested, a full refund in the amount of $508.95 has been issued back to the client's credit card. A copy of the refund receipt has been emailed to the client so they may keep it for their records.
Best,
[redacted]

This is the first time we are hearing of the client's issue. The client has been refunded for the $19.95 charge and has been deactivated from the program. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

The client called us to deactivate the Perks & Discounts Program in May of 2016, informing us that they had not utilized it. As a courtesy, we refunded them all of the charges.  The Perks & Discounts Program came as a free trial at the beginning of the membership. The client had the...

option to opt out, but didn’t inform us sooner to do so. Thank you.