Buckeye Tool Supply

e-mail response received from the consumer as follows: (copied and pasted by Revdex.com staff- NR) ---------- Forwarded message
----------From: *** *** ***>Date: Sat, Feb 24, at 11:AMSubject: RE complaint #***To: [email protected]: *** *** ***Received an email this morning from Buckeye Tool Supply with return authorization of the switch for refund. Not sure whether this Buckeye email was in response to your inquiry or whether they just got around to responding to my emails. At any rate I am returning the switch to them and am expecting receipt of a refund of the purchase price. Thanks for your attention to this matter. Assuming that I receive the refund, I am considering this matter closed. *** ***

From: Date: Thu, Jun 16, at 8:AMSubject: Re: ***To: *** *** Hello, Please return the
item to Buckeye Tool Melinz Parkway Unit A Eastlake OH Please include a copy of this email to expedite the refundThank you

Date Sent: 8/12/10:07:AMBased on our order information, you / your neighbor ordered the *** pad, which is what you receivedYou will need to return this order, and re-order what you need. Please return the item toBuckeye Tool Melinz Parkway Unit AEastlake OH
44095Please include a copy of this email to expedite the refund.Thank youBuckeye

We apologize, but we are out of stockWe have been notified by our supplier that we should receive a shipment by the 2nd week of JunePlease let us know if you can wait that longIf not, we will issue a full refundWe apologize for any inconvenience.Thank youBuckeye

We have issued a full refundPlease allow up to business days for the credit to appear.Thank youBuckeye

Hello,Tax was withheld by ***.comWe initiate the refund and *** will be processing the complete refundWe will confirm that the tax has been refunded to you

Hello, Please let us know if you would like a replacement sentWe will make sure it is packaged correctly. Thank youBuckeye

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Hello,We apologize for the delayPlease provide the website where you purchased, and the ORDER # and we will issue a full refund. We apologize for the inconvnenience.Thank youBuckeye

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have returned the item as instructedHopefully they will refund the money.It will probably take more than days until I hear back from them
Regards,
*** ***

Hello,We apologize for the delay. Your order is currently in transit, and expected delivery is next Monday 7/27, viia UPS # [redacted]Scheduled Delivery Updated To:Monday, 07/27/2015, By End of DayLast Location:Departed - Middleburg Heights, OH, United States,...

Friday, 07/24/2015

Hello, I have checked our email system and I do not see an email from this customer but we have reached out to the customer and provided return instructions.

From: customerservice buckeyetoolsupply Date: Tue, Oct 18, 2016 at 10:32 AMSubject: Re: ID [redacted] To: [redacted] <[redacted]@cleveland.Revdex.com.org>
Hello,We have issued a full refund.

Hello,Please provide the ORDER # so we can process your request.Thank youBuckeye

Support,Customer was told to return the items for a full refund. We have issued the full refund.  We told customer the correct part number for the other wheels, and that he would have to order them separately, since they are different prices, and we have already issued a refund for the original...

order.Initial order has been refunded, and customer has been given the information for the correct wheels, if he chooses to do so.Thank you

Hello,What is your order number?

Hello,We apologize for the shipping error. We are sending another unit tomorrow via USPS # [redacted] . Please expect it in a few days. Also,Thank youBuckeye

We apologize, but we are out of stock and were unable to source this product through our netwrok. We have issued a full refund. Please allow up to 10 business days for the credit to appear.Thank youBuckeye

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]