HiPlease see the attached response to this complaint We encourage you (Revdex.com) to investigate further as this has nothing to do with Condé Nast, but a fraudulent site/link set up Thank you and please let me know if you have any questions or if you need anything further. Thank
you,Wendy E***Director, Consumer Marketing Compliance###-###-####***
HiPlease see the attached response and offer card (attachment)If you have any questions or if I can be of further assistance, please contact me directly at ***. Thank you,Wendy###-###-####
*** *** ***
*** ***
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*** ** ***
*ID #***Dear *** ***,I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes GQ among many other titlesI am writing in response to your recent complaint to the Revdex.com.
On the onset, let me assure you that our company takes its customer complaints very seriously and appreciates it when our customer’s concerns are brought to our attention.We have researched your account and see that your magazine order(s) were placed as a result of a call from a third party agency, Millennium Marketing. We apologize if you did not want to receive the magazines. We have confirmed with Millennium Marketing that you will receive a refund in the amount of $49.80, for the GQ subscription. You should not receive any additional subscriptions, bills, renewal notices or any correspondence related to this GQ subscriptionThe other magazines mentioned in your complaint are not our titlesThey are from other publishers.We do apologize again for the inconvenience this may have caused you.If you have any questions, please feel free to contact me directly.Sincerely, *** ***
*** *** *** ***
*** ***
* *** *** ***
*** *** ** ***
***
***
January **, *** *** ***
*** *
*** *** *** *
*** ** ***
** ** *** Dear *** ***, I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes many magazines including ***. I am writing in response to your recent complaint to the
Revdex.com We have researched your account We tracked the subscription to an *** Sweepstakes offer, as you stated in your complaint. The sweepstakes involved an Escape to Bora Bora. There was an offer to ENTER FOR A CHANCE TO WIN area. Also included were links on the form that instructed the consumer to “click here” to enter without subscribing. When our fulfillment house receives an online submission/offer card, they assume it was sent on purpose and they process the order. We apologize if this was entered/submitted in error. I have confirmed that your *** subscription has been canceled and the charge has been removed from your account. Also, we have removed your name from our promotions, for ***. You should not receive anything further from us, including subscriptions, bills, invoices or promotions associated with this *** subscriptionPlease disregard if you do receive anything, as it must have already been in the (e)mail stream We do apologize again for the inconvenience this may have caused you. We take our customers complaints very seriously and do appreciate it when our customer’s concerns are brought to our attentionIf you have any questions, you can contact me directly. Sincerely, *** *** *** Director, Consumer Marketing Compliance *** ***
* *** *** ***
*** *** ** *** ###-###-#### ***
January **, 2016*** *** *** *** ***
*** *** ** ***
** ** ***Dear *** ***,I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes many magazines including SELF. I am writing in response to your recent complaint to the RevDex.comWe have researched your account We do apologize for the technical issues on our websiteThank you for bringing this to our attentionI will pass this info onto our website manager immediately and make sure it is addressedAs you know, Lucky has ceased publication and in its place, you started to receive SELF. We have cancelled your subscription to SELF. You should not receive anything further from us, including subscriptions, bills, invoices or promotions associated with this SELF subscriptionPlease disregard if you do receive anything, as it must have already been in the mail streamAlso, we have requested that a refund, in the amount of $be sent to you. You should receive it within the next few weeks.Again, we do apologize for the inconvenience this situation has caused you. We take our customers complaints very seriously and do appreciate it when our customer’s concerns are brought to our attention.If you have any questions, you can contact me directly.Sincerely,WendyWendy E*** Director, Consumer Marketing Compliance Condé Nast* *** *** ***
*** *** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved becauseI believe Conde Nast works with a company named ** *** *** and *** *** *** If so, I need to address my concern to the owner of this publication to file a formal complaint against *** and the publisher of this site name joseph o***.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Re: #*** Dear *** ***: I am the *** of Consumer Marketing Compliance for Condé Nast, which publishes Allure, Wired and Bon Appétit among many other titles. I am writing in response to your recent complaint to the Revdex.com. On the onset, let me assure you that
our company takes its customer complaints very seriously and appreciates it when our customer’s concerns are brought to our attentionWe have researched your account. A subscription to Allure, Wired and Bon Appétit were included with your purchases at Sharper Image earlier this year. The magazine subscriptions were included at no additional charge to you. You should have been notified online (or at the counter of the retail store) when you were making your purchase. We apologize for the confusion At your request, we have cancelled all of the subscriptions (except Bon Appétit)You should not receive any further issuesWe have informed our fulfillment house to add you to our “do not promote” list. Please note that there may be some issues, renewal or promotional pieces that have crossed in the mail, so please disregardIf you decide you would like to cancel Bon Appétit as well, just give me a call directly (at the number below) and we can take care of it for you. We apologize for the inconvenience this may have caused you. If you have any questions, please feel free to contact me directlySincerely, Wendy E*** Director, Consumer Marketing Compliance Condé Nast * *** *** ***
*** *** ** ***
***
***and let me know if you have any questionsThank you.
Hello.Please see the attached response to the complaint.We believe the situation has been resolved at this point.Please contact me directly, if I can be of further assistance.Thank you.Wendy E***###-###-####***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThey finally refunded me as they should have a month agoThank you for your help
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. However I will not consider the matter resolved until I receive the refund from themCan this complaint be kept open until I receive the refund?
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
HiPlease see the attached and contact me directly, with any questions.Would be so helpful if you could provide any correspondence you received re: The New Yorker subscription. My contact # is ###-###-#### or ***. Thank you,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved, as well as it could be resolvedI believe I made the right choice cancelling my subscription and will not be renewing at this time
Sincerely,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***. Provided that I receive the check I am being told I will be sent, I find that this resolution is satisfactory to me. Once this happens I will consider the matter resolved
Sincerely,
*** ***
HiPlease see the attached response to this complaint We encourage you (Revdex.com) to investigate further as this has nothing to do with Condé Nast, but a fraudulent site/link set up Thank you and please let me know if you have any questions or if you need anything further. Thank
you,Wendy E***Director, Consumer Marketing Compliance###-###-####***
HiPlease see the attached response and offer card (attachment)If you have any questions or if I can be of further assistance, please contact me directly at ***. Thank you,Wendy###-###-####
*** *** ***
*** ***
*** *** ***
*** ** ***
*ID #***Dear *** ***,I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes GQ among many other titlesI am writing in response to your recent complaint to the Revdex.com.
On the onset, let me assure you that our company takes its customer complaints very seriously and appreciates it when our customer’s concerns are brought to our attention.We have researched your account and see that your magazine order(s) were placed as a result of a call from a third party agency, Millennium Marketing. We apologize if you did not want to receive the magazines. We have confirmed with Millennium Marketing that you will receive a refund in the amount of $49.80, for the GQ subscription. You should not receive any additional subscriptions, bills, renewal notices or any correspondence related to this GQ subscriptionThe other magazines mentioned in your complaint are not our titlesThey are from other publishers.We do apologize again for the inconvenience this may have caused you.If you have any questions, please feel free to contact me directly.Sincerely, *** ***
*** *** *** ***
*** ***
* *** *** ***
*** *** ** ***
***
***
Revdex.com:At this time, I have not been contacted by Conde Nast Publications, Inc. regarding complaint ID ***.Sincerely,*** ***
January **, *** *** ***
*** *
*** *** *** *
*** ** ***
** ** *** Dear *** ***, I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes many magazines including ***. I am writing in response to your recent complaint to the
Revdex.com We have researched your account We tracked the subscription to an *** Sweepstakes offer, as you stated in your complaint. The sweepstakes involved an Escape to Bora Bora. There was an offer to ENTER FOR A CHANCE TO WIN area. Also included were links on the form that instructed the consumer to “click here” to enter without subscribing. When our fulfillment house receives an online submission/offer card, they assume it was sent on purpose and they process the order. We apologize if this was entered/submitted in error. I have confirmed that your *** subscription has been canceled and the charge has been removed from your account. Also, we have removed your name from our promotions, for ***. You should not receive anything further from us, including subscriptions, bills, invoices or promotions associated with this *** subscriptionPlease disregard if you do receive anything, as it must have already been in the (e)mail stream We do apologize again for the inconvenience this may have caused you. We take our customers complaints very seriously and do appreciate it when our customer’s concerns are brought to our attentionIf you have any questions, you can contact me directly. Sincerely, *** *** *** Director, Consumer Marketing Compliance *** ***
* *** *** ***
*** *** ** *** ###-###-#### ***
January **, 2016*** *** *** *** ***
*** *** ** ***
** ** ***Dear *** ***,I am the Director of Consumer Marketing Compliance for Condé Nast, which publishes many magazines including SELF. I am writing in response to your recent complaint to the RevDex.comWe have researched your account We do apologize for the technical issues on our websiteThank you for bringing this to our attentionI will pass this info onto our website manager immediately and make sure it is addressedAs you know, Lucky has ceased publication and in its place, you started to receive SELF. We have cancelled your subscription to SELF. You should not receive anything further from us, including subscriptions, bills, invoices or promotions associated with this SELF subscriptionPlease disregard if you do receive anything, as it must have already been in the mail streamAlso, we have requested that a refund, in the amount of $be sent to you. You should receive it within the next few weeks.Again, we do apologize for the inconvenience this situation has caused you. We take our customers complaints very seriously and do appreciate it when our customer’s concerns are brought to our attention.If you have any questions, you can contact me directly.Sincerely,WendyWendy E*** Director, Consumer Marketing Compliance Condé Nast* *** *** ***
*** *** ** ***
Revdex.com:At this time, I have not been contacted by Conde Nast Publications, Inc. regarding complaint ID ***.Sincerely,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved becauseI believe Conde Nast works with a company named ** *** *** and *** *** *** If so, I need to address my concern to the owner of this publication to file a formal complaint against *** and the publisher of this site name joseph o***.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Re: #*** Dear *** ***: I am the *** of Consumer Marketing Compliance for Condé Nast, which publishes Allure, Wired and Bon Appétit among many other titles. I am writing in response to your recent complaint to the Revdex.com. On the onset, let me assure you that
our company takes its customer complaints very seriously and appreciates it when our customer’s concerns are brought to our attentionWe have researched your account. A subscription to Allure, Wired and Bon Appétit were included with your purchases at Sharper Image earlier this year. The magazine subscriptions were included at no additional charge to you. You should have been notified online (or at the counter of the retail store) when you were making your purchase. We apologize for the confusion At your request, we have cancelled all of the subscriptions (except Bon Appétit)You should not receive any further issuesWe have informed our fulfillment house to add you to our “do not promote” list. Please note that there may be some issues, renewal or promotional pieces that have crossed in the mail, so please disregardIf you decide you would like to cancel Bon Appétit as well, just give me a call directly (at the number below) and we can take care of it for you. We apologize for the inconvenience this may have caused you. If you have any questions, please feel free to contact me directlySincerely, Wendy E*** Director, Consumer Marketing Compliance Condé Nast * *** *** ***
*** *** ** ***
***
***and let me know if you have any questionsThank you.
HiCan you please let me know which magazine(s) they are referring to? Thank you!!! ***
Hello.Please see the attached response to the complaint.We believe the situation has been resolved at this point.Please contact me directly, if I can be of further assistance.Thank you.Wendy E***###-###-####***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThey finally refunded me as they should have a month agoThank you for your help
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. However I will not consider the matter resolved until I receive the refund from themCan this complaint be kept open until I receive the refund?
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
HiPlease see the attached and contact me directly, with any questions.Would be so helpful if you could provide any correspondence you received re: The New Yorker subscription. My contact # is ###-###-#### or ***. Thank you,*** ***
Revdex.com:At this time, I have not been contacted by Conde Nast Publications, Inc. regarding complaint ID ***.Sincerely,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved, as well as it could be resolvedI believe I made the right choice cancelling my subscription and will not be renewing at this time
Sincerely,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***. Provided that I receive the check I am being told I will be sent, I find that this resolution is satisfactory to me. Once this happens I will consider the matter resolved
Sincerely,
*** ***