Budget Right Handyman

This customer is less then genuine.  We informed her that we would come out to her home and fix this bed at no charge to her to include reimbursement for the parts.   In addition we gave her a second option to credit her 1/2 the original service charge if she wanted someone else to correct...

the issue.   This customer is being unreasonable in her demand that she receive 100 percent of her money back for what amounts to minor repairs.  Per our agreement we have a dispute resolution in place if this customer wishes to pursue this matter further.  Sincerely, Budget Right Handyman Customer Care Department

We made two trips down to this customer’s home.   We feel we should be paid for our time however if this customer removes all negative reviews from all websites we will credit her back the $69. -  Co Founder Dirk D. [redacted]

This young lady's story has now officially transcended into the bizarre.   At no time did I ever "explain sexual harassment" to her.  The fact that she has now become offended by a conversation that never ever took place really sums up my entire point.  Fortunately for us our phone conversations are recorded in order to protect ourselves from these types of false accusations.    Sincerely,   [redacted] Budget Right Handyman

Complaint: [redacted]
I am rejecting this response because:Hello. Dirk didn't respond to the pictures of the damage to the garbage disposal that were the result of being installed incorrectly. Is the Revdex.com going to weigh in at any point? I don't need to communicate with Dirk anymore. It's a waste of my time. If there's nothing the Revdex.com is going to do, I'll just reach out to a lawyer about getting reimbursed the cost of their services and the disposal they installed.Please advise,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Lisa [redacted]