Bullseye General Contracting

***, I do apologize for the delay in completing your repairs As you are aware, many homes in the area were affected by a severe catastrophic stormYou along with over 1,other homes are in need of full roof replacement due to stormWe have negotiated a price to do the replacement with your insurance company We also were given up to a year to complete per your insurance company Our contracts also allow us up to a year to complete, as again we are dealing with a catastrophic storm and have alot of families homes to address I assure you we will have all your repairs done well within our agreed upon time frame given by your insurance company as well as our contracts We have all of your materials ordered and stagedPlease contact me directly and I personally will handle your file and keep you posted as to when you will be scheduled for repairsThank You and I do apologize for the lack of communication with your sales repAgain, please feel free to contact me directly Shane [email protected] ###-###-####

[I would like to do a walk around with a rep from BullseyeSomeone needs to call me to schedule a timeI can be reached at work 608-729-Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below To assist us in bringing this matter to a close, we would like to know your view on the matter.] We couldn't send the remaining $because they closed up their office here and disconnected/not answer their numbers when we called to find out where to send the final check I tried asking the other two subcontractors we had to pay ourselves in June after [redacted] ' breach of contract with them and they had no way to reach them anymore The first payment was given back on October 4, and the supplies should have been paid already or at least when delivered on March 29, 2017, but it is not We will not send a final payment until the supplier is paid in full Once we have been notified by the material supplier or the Wisconsin Revdex.com that they have been paid and they give us a viable address to send a check then we will make the final payment [redacted] cannot be trusted to tell the truth as he and his representative Angela Dean have lied multiple times over and there are other customers in the same boat here in Lancaster county.Thank you, [redacted] ***

we have scheduled an appointment for our installer to come out and make a repairHowever, as we explained to miss ***, this repair must be made under appropriate weather conditionsWhich the weather has not cooperated over the past couple of weeksOur installer will be out to make
repairs

We feel this complaint is invalid as number one we did go out twice to ensure that the repairs were madeWe have yet to be contacted if there were further issues?! We will contact Customer and resolve this issueEven though the installment is past warranty dateWe will stand behind our work

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Around 2013,siding was installed on this property, *** * *** *** *** *** ***, by Bullseye Roofing via an insurance claim through AAA WisconsinEver since then, we had problems with the siding falling offWe had to pull hairs to get them to come out and fix the problemTo this day, siding falling off of this property, Bullseye claimed to the Revdex.com that our warranty was upWe haven't communicated with Bullseye for over a year other then me leaving messages or email with Bullseye never answering themWe never received documentation about warranties so we assumed the warranty is as long as we own the propertyWe feel we don't have to pay for work that was improperly installed.We would like to see the warranty papers that we never received.We also would like for Bullseye to stop saying these claims about communicating with us via email or telephone [ we have caller ID and voicemail but no record of them calling]We would also like to have our siding repaired at no cost, This is are fourth claim on them with Revdex.com
Regards,
*** ***

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** The siding has been falling off every year from themWe have other complaints on them about it.They don't fix it the right way so it falls off again.Its not like we want it to fall offWe just want it fix the right waySiding should not be falling off every yearWe shouldn't half to pay some one to fix there problem

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Bullseye has not filed the lien so what [redacted] is saying makes no sense.  It is the supply company that delivered the roofing materials that has placed the lien due to [redacted]'s failure to pay the bill even though  it was Angela who told me that it was paid out of the first installment.  The supplier is coming after us because of [redacted] pocketing the money and not paying for the supplies up front as should have been done and has been stated being done verbally over the phone to me.  I have talked to the supplier more than once now and fortunately some people were smart enough to have not paid anything up front.  They have been able to pay the supplier directly to get the liens off.  For the rest of us [redacted] is screwing us over.  $637 will not pay for what is owed.  If he will pay the difference to the supplier then I will send the remaining $637 direct to the supplier as he would be more than happy for me to do that.  I am not giving [redacted] any more money to then disappear and cheat us out of more money. 
Regards,
[redacted]

This customer siding was installed over three years ago. It is past its warranty. The customer has been notified to hire and pay out-of-pocket to have this repaired. As this again is past warranty status. Customer is looking to have free repairs completed.

We are projecting to complete this project in March as our roofing crews are returning weather permitting

The supply house did not file we are the supplier. We filed the lien and will not remove until paid

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
To...

assist us in bringing this matter to a close, we would like to know your view on the matter.]  We couldn't send the remaining $637 because they closed up their office here and disconnected/not answer their numbers when we called to find out where to send the final check.  I tried asking the other two subcontractors we had to pay ourselves in June 2017 after [redacted]' breach of contract with them and they had no way to reach them anymore.  The first payment was given back on October 4, 2016 and the supplies should have been paid already or at least when delivered on March 29, 2017, but it is not.  We will not send a final payment until the supplier is paid in full.  Once we have been notified by the material supplier or the Wisconsin Revdex.com that they have been paid and they give us a viable address to send a check then we will make the final payment.  [redacted] cannot be trusted to tell the truth as he and his representative Angela Dean have lied multiple times over and there are 24 other customers in the same boat here in Lancaster county.Thank you,[redacted]

We have informed this customer that her warranty for installation is far past and to make any repairs would require a service charge. At this time we are happy to make repairs at a billable rate

project was completed  per customer satisfaction

All...

repairs have been corrected. We would be happy to send a rep to do a walk around with homeowner. Bullseye proudly stands behind their work. In this case, the labor warranty has expired per contract, yet we were more than happy to resolve issues at no additional cost. We also would be more than happy to continue to do so for homeowners peace of mind.

[I would like to do a walk around with a rep from Bullseye. Someone needs to call me to schedule a time. I can be reached at work 608-729-2908. Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted], I do apologize for the delay in completing your repairs.  As you are aware,  many homes in the area were affected by a severe catastrophic storm. You along with over 1,500 other homes are in need of full roof replacement due to storm. We have negotiated a price to do the...

replacement with your insurance company.  We also were given up to a year to complete per your insurance company.  Our contracts also allow us up to a year to complete,  as again we are dealing with a catastrophic storm and have alot of families homes to address.  I assure you we will have all your repairs done well within our agreed upon time frame given by your insurance company as well as our contracts.  We have all of your materials ordered and staged. Please contact me directly and I personally will handle your file and keep you posted as to when you will be scheduled for repairs. Thank You and I do apologize for the lack of communication with your sales rep. Again, please feel free to contact me directly.  Shane [email protected] ###-###-####

Bullseye has not received final payment

Review: Bullseye sided a duplex I own and some of the siding came loose last winter. At that time the work was still under warranty and I was told it is normal for the siding to come loose. I have asked at least three times for someone to go and repair the loose pieces before any further damage occurs. I have been told someone would come out but no one has. My tenants are pretty much home bound and would know if anyone was on the property. I have asked to be called and have heard nothing. Here it is winter again the siding is still loose.

I need this fixed and should not have to hire another company to repair Bullseyes workDesired Settlement: Go to my duplex and fix the loose siding. Make sure you let me know when you are going so I can be sure a tenant is home and can show you exactly what needs to be fixed

Business

Response:

We feel this complaint is invalid as number one we did go out twice to ensure that the repairs were made. We have yet to be contacted if there were further issues?! We will contact Customer and resolve this issue. Even though the installment is past warranty date. We will stand behind our work

Business

Response:

All repairs have been corrected. We would be happy to send a rep to do a walk around with homeowner. Bullseye proudly stands behind their work. In this case, the labor warranty has expired per contract, yet we were more than happy to resolve issues at no additional cost. We also would be more than happy to continue to do so for homeowners peace of mind.

Consumer

Response:

[I would like to do a walk around with a rep from Bullseye. Someone needs to call me to schedule a time. I can be reached at work 608-729-2908. Thank you

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Bullseye's crew was fast friendly and very professional!! We couldn't be happier with the workmanship!!!