Buy Exotic Fruits

We got your Complaint, We are very sorry about your orderPlease provide your order number when contacting us We will pay you a % money back to you

Our Customers deserve accurate, specific, personal, and professionally written answers, and it takes the time to research, investigate, and compose a real business e-mailWe answer every e-mail we receive in the order it arrives, and we streamline in order to keep our costs low, our People productive, our operation is highly efficient, and our response personallyOur Customer Service Department is open Monday through Friday, AM to PM PST (closed on major holidays)

I am rejecting this response because: That is the same automatic message I received about a month ago ans haven't heard anything since

Initial Business Response / [redacted] (1000, 8, 2015/11/10) */ Our customer, [redacted] ***, placed his order on August 26, 2015, for Cherimoya and MangosteneThe Cherimoya from Columbia had fruit flies were found by the USDA and the shipment was returnedThe California season for Cherimoya starts in December and JanuaryThe Mangostene also had fruit flies in, the shipment was retuned Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/11/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) My husband works for a reputable casino as a food buyer and purchases a lot of fresh fruitWhen he placed this order both items where in seasonI sent the company proof of this, but got no responseyesterday I checked the online purchase conformation and found a very threatening comment that was just put there within the last few daysI will attach this conformation below: Thank you for your order When you place your order we will charge your credit card immediatelyWithin days of placing your order, you have right to cancel your order After three days a 25% cancellation fees will apply The credit will be made within days of receipt and verification of the merchandise returned Unfortunately, we don't control the USPS system, and delays can happen from time to time that are simply out of our handsPlease just be patient and try contacting your USPS or our office to see if they have itOnce we've shipped a package, it is out of our hands and in the postal system's If you file complain again us, it's your responsibility to remove all negative things from internet and site listed our name with youExample Better Business Buraue All court fees and lawyers fees belong to youWe refund your money as per our policy and settlement of the complains you have file against our companyThe Revdex.com is not affiliated with any governmental agency.Our Businesses is not affiliate with the Revdex.comYou can file against us in Riverside Court in Riverside CaliforniaIf you have any questions about your order, please Contact Us by phone and we will solve the problems Please print this page for your records If you have any questions about your order, please Contact Us Shopping Cart Item Unit Price QtyCost CHERIMOYA FRUITS $$ Mangosteen Fruits $$ Subtotal: $ Shipping: $ Total: $ Order Status Confirmation Order Status: Tracking: Order Date: 08/26/ Order Number: BuyExoticFruits- Ship To [redacted] XXXXX XXX-XXX-XXXX Shipping Method: USPS Priority: Bill To [redacted] XXXXX XXX-XXX-XXXX [redacted] @msn.com Keep Shopping Copyright (c) Yahoo IncAll rights reserved Yahoo's Privacy Policy - Merchant's Privacy Policy This is very disturbing to me that a business can be so unprofessionalIf they were having an issue with their fruit, then why did they not tell me this when I called them?? This company has done nothing but lie and threaten meI just want all my money backI will send a copy of the receipt and a copy of the fresh fruit report to show that these items were in stock when we purchased themLet me know if you would like these documents Thank you

Final Consumer Response / [redacted] (2000, 14, 2015/11/02) */ TO: [redacted] Resolution Specialist I am not surprised you have not heard from this vendor That's how they operate - no replies to emails! However, they sent me an email several days ago (see below), that they shipped my blood oranges and, lo and behold, I received them today, after waiting over months for this delivery! I can only attribute this action to the Revdex.com complaint inquiry, for which I thank you very much I don't know how these people stay in business I shutter to think that they treat all their customers this way I WILL NEVER ORDER FROM THEM AGAIN AND THE ORANGES WEREN'T WORTH THE WAIT after all the grieve they put me through and the money I paid I thank you for your efforts on my behalf I'm glad this episode is finally closed! Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 8, 2015/11/10) */ Our customer, [redacted] ***, placed her order on September 9, On October 23, She cancelled her order and we credited her Master Card the same day for $ Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/11/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I just checked again with my bankMy credit card has NOT been refunded Final Consumer Response / [redacted] (2000, 13, 2015/12/07) */

Final Consumer Response /* (2000, 14, 2015/11/02) */
TO: *** ***
Resolution Specialist
I am not surprised you have not heard from this vendorThat's how they operate - no replies to emails!
However, they sent me an email several days ago (see below), that they shipped my blood
oranges and, lo and behold, I received them today, after waiting over months for this delivery!
I can only attribute this action to the Revdex.com complaint inquiry, for which I thank you very muchI don't know how these people stay in businessI shutter to think that they treat all their customers this wayI WILL NEVER ORDER FROM THEM AGAIN AND THE ORANGES WEREN'T WORTH THE WAIT after all the grieve they put me through and the money I paid
I thank you for your efforts on my behalfI'm glad this episode is finally closed!
Sincerely,
*** ***

Initial Business Response /* (1000, 8, 2015/11/10) */
Our customer, *** ***, placed her order on September 9, On October 23, She cancelled her order and we credited her Master Card the same day for $
Initial Consumer Rebuttal /* (3000, 10, 2015/11/15) */
(The consumer
indicated he/she DID NOT accept the response from the business.)
I just checked again with my bankMy credit card has NOT been refunded
Final Consumer Response /* (2000, 13, 2015/12/07) */

Our Clients deserve accurate, specific, personally, and professionally written answers, and it takes the time to research, investigate, and write a real business e-mail We answer every e-mail we receive in the order it arrives, and we streamline in order to maintain our costs low, our People
productive, our operation is highly efficient, and our response personally

I am rejecting this response because:
That is the same automatic message I received about a month ago ans haven't heard anything since

I am rejecting this response because:
This is the same automated response I have been receiving for months! No returned calls or emails!! The business location in Corona is empty with no forwarding infoThis is not right to take money from people and not get anything in return

Our Customers deserve accurate, specific, personal, and professionally written answers, and it takes the time to research, investigate, and compose a real business e-mailWe answer every e-mail we receive in the order it arrives, and we streamline in order to keep our costs low, our People
productive, our operation is highly efficient, and our response personallyOur Customer Service Department is open Monday through Friday, AM to PM PST (closed on major holidays)

Our Clients deserve accurate, specific, personally, and professionally written answers, and it takes the time to research, investigate, and write a real business e-mail We answer every e-mail we receive in the order it arrives, and we streamline in order to maintain our costs low, our People
productive, our operation is highly efficient, and our response personally

I am rejecting this response because:
This is the same automated response I have been receiving for months! No returned calls or emails!! The business location in Corona is empty with no forwarding infoThis is not right to take money from people and not get anything in return

Final Consumer Response /* (2000, 14, 2015/11/02) */
TO: *** ***
Resolution Specialist
I am not surprised you have not heard from this vendor That's how they operate - no replies to emails!
However, they sent me an email several days ago (see below), that they shipped my blood
oranges and, lo and behold, I received them today, after waiting over months for this delivery!
I can only attribute this action to the Revdex.com complaint inquiry, for which I thank you very much I don't know how these people stay in business I shutter to think that they treat all their customers this way I WILL NEVER ORDER FROM THEM AGAIN AND THE ORANGES WEREN'T WORTH THE WAIT after all the grieve they put me through and the money I paid
I thank you for your efforts on my behalf I'm glad this episode is finally closed!
Sincerely,
*** ***

Our Customers deserve accurate, specific, personal, and professionally written answers, and it takes the time to research, investigate, and compose a real business e-mailWe answer every e-mail we receive in the order it arrives, and we streamline in order to keep our costs low, our People
productive, our operation is highly efficient, and our response personallyOur Customer Service Department is open Monday through Friday, AM to PM PST (closed on major holidays)

Initial Business Response /* (1000, 8, 2015/11/10) */
Our customer, *** ***, placed his order on August 26, 2015, for Cherimoya and MangosteneThe Cherimoya from Columbia had fruit flies were found by the USDA and the shipment was returnedThe California season for Cherimoya starts in December
and JanuaryThe Mangostene also had fruit flies in, the shipment was retuned
Initial Consumer Rebuttal /* (3000, 10, 2015/11/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My husband works for a reputable casino as a food buyer and purchases a lot of fresh fruitWhen he placed this order both items where in seasonI sent the company proof of this, but got no responseyesterday I checked the online purchase conformation and found a very threatening comment that was just put there within the last few daysI will attach this conformation below:
Thank you for your order
When you place your order we will charge your credit card immediatelyWithin days of placing your order, you have right to cancel your order
After three days a 25% cancellation fees will apply
The credit will be made within days of receipt and verification of the merchandise returned
Unfortunately, we don't control the USPS system, and delays can happen from time to time that are simply out of our handsPlease just be patient and try contacting your USPS or our office to see if they have itOnce we've shipped a package, it is out of our hands and in the postal system's
If you file complain again us, it's your responsibility to remove all negative things from internet and site listed our name with youExample Better Business Buraue All court fees and lawyers fees belong to youWe refund your money as per our policy and settlement of the complains you have file against our companyThe Revdex.com is not affiliated with any governmental agency.Our Businesses is not affiliate with the Revdex.comYou can file against us in Riverside Court in Riverside CaliforniaIf you have any questions about your order, please Contact Us by phone and we will solve the problems
Please print this page for your records
If you have any questions about your order, please Contact Us
Shopping Cart
Item Unit Price QtyCost
CHERIMOYA FRUITS $$
Mangosteen Fruits $$
Subtotal: $
Shipping: $
Total: $
Order Status
Confirmation
Order Status:
Tracking:
Order Date: 08/26/
Order Number: BuyExoticFruits-
Ship To
*** ***
***
*** XXXXX
XXX-XXX-XXXX
Shipping Method: USPS Priority:
Bill To
*** ***
***
*** XXXXX
XXX-XXX-XXXX
***@msn.com
Keep Shopping
Copyright (c) Yahoo IncAll rights reserved
Yahoo's Privacy Policy - Merchant's Privacy Policy
This is very disturbing to me that a business can be so unprofessionalIf they were having an issue with their fruit, then why did they not tell me this when I called them?? This company has done nothing but lie and threaten meI just want all my money backI will send a copy of the receipt and a copy of the fresh fruit report to show that these items were in stock when we purchased themLet me know if you would like these documents
Thank you

Initial Business Response /* (1000, 8, 2015/11/10) */
Our customer, *** ***, placed her order on September 9, On October 23, She cancelled her order and we credited her Master Card the same day for $
Initial Consumer Rebuttal /* (3000, 10, 2015/11/15) */
(The consumer
indicated he/she DID NOT accept the response from the business.)
I just checked again with my bankMy credit card has NOT been refunded
Final Consumer Response /* (2000, 13, 2015/12/07) */

We got your Complaint, We are very sorry about your orderPlease provide your order number when contacting us? We will pay you a % money back to you

We got your Complaint, We are very sorry about your order. Please provide your order number when contacting us.  We will pay you a 100 % money back to you.