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Buy Exotic Fruits Reviews (22)

I am rejecting this response because:
That is the same automatic message I received about a month ago ans haven't heard anything since

Initial Business Response /* (1000, 8, 2015/11/10) */
Our customer, [redacted], placed his order on August 26, 2015, for Cherimoya and Mangostene. The Cherimoya from Columbia had fruit flies were found by the USDA and the shipment was returned. The California season for Cherimoya starts in December...

and January. The Mangostene also had fruit flies in, the shipment was retuned.
Initial Consumer Rebuttal /* (3000, 10, 2015/11/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My husband works for a reputable casino as a food buyer and purchases a lot of fresh fruit. When he placed this order both items where in season. I sent the company proof of this, but got no response. yesterday I checked the online purchase conformation and found a very threatening comment that was just put there within the last few days. I will attach this conformation below:
Thank you for your order.
When you place your order we will charge your credit card immediately. Within 3 days of placing your order, you have right to cancel your order.
After three days a 25% cancellation fees will apply.
The credit will be made within 30 days of receipt and verification of the merchandise returned.
Unfortunately, we don't control the USPS system, and delays can happen from time to time that are simply out of our hands. Please just be patient and try contacting your USPS or our office to see if they have it. Once we've shipped a package, it is out of our hands and in the postal system's.
If you file complain again us, it's your responsibility to remove all negative things from internet and site listed our name with you. Example Better Business Buraue All court fees and lawyers fees belong to you. We refund your money as per our policy and settlement of the complains you have file against our company. The Revdex.com is not affiliated with any governmental agency.Our Businesses is not affiliate with the Revdex.com. You can file against us in Riverside Court in Riverside California. If you have any questions about your order, please Contact Us by phone and we will solve the problems .

Please print this page for your records.
If you have any questions about your order, please Contact Us
Shopping Cart
Item Unit Price Qty. Cost
3 CHERIMOYA FRUITS $19.99 1 $19.99
Mangosteen 6 Fruits $29.99 1 $29.99
Subtotal: $49.98
Shipping: $26.18
Total: $76.16
Order Status
Confirmation
Order Status:
Tracking:
Order Date: 08/26/2015
Order Number: BuyExoticFruits-4547
Ship To
[redacted] XXXXX
XXX-XXX-XXXX
Shipping Method: USPS Priority:13.09
Bill To
[redacted] XXXXX
XXX-XXX-XXXX
[redacted]@msn.com
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Copyright (c) 2015 Yahoo Inc. All rights reserved.
Yahoo's Privacy Policy - Merchant's Privacy Policy
This is very disturbing to me that a business can be so unprofessional. If they were having an issue with their fruit, then why did they not tell me this when I called them?? This company has done nothing but lie and threaten me. I just want all my money back. I will send a copy of the receipt and a copy of the fresh fruit report to show that these items were in stock when we purchased them. Let me know if you would like these documents.
Thank you.

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Address: 1690 W 6th St STE G, Corona, California, United States, 92882-2910

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