called the company on Friday, needed refrigerator's repair, service call was scheduled for the next day that was SaturdayService person came on time and fixed itGreat service!
I have had contracts with Service America for years I have alway received excellent service Most the time the repair is made immediately, however as with any service some repairs required ordering parts which does take time to come in I will continue to use this service As an older individual there is comfort in knowing if something breaks I have service just a phone call away
The technician for the leak under my kitchen sink was sent out the very same day that I called Service America He located and repaired the leak He worked quickly and cleaned up efficiently I couldn't have been more pleased
WORST EXPERIENCE EVER!! BE WARNED DO NOT USE SERVICE AMERICA!! First they broke my refrigerator while doing a repair The customer Service is completely lacking, there is noneAfter they broke my refrigerator I called and was told I was speaking to a supervisor to tell them about the technician that broke my refrigeratorThey refuse to fix it They say the door of the fridge is not coveredEven if their techninical broke it, it is not their responsibility, it's in their contract They broke it by forcing in a part that was not fitting correctly The Phone Time for customer service is extremely long If you have an issue after waiting an hour on hold for someone to get on the phone, they put you back into the que so they do not have to deal with youYou are put back on hold for another minutes or moreFor A/C Repair, they broke the air handler to the air conditioner when they installed the coils last Saturday August, 22, 2015.\Now it is leaking in the wall, and the wall in my home is filling up with water We have called Service America soooo many times The hold times are at least minutes They charge you over $for their service, and in return for your money, you do not get any serviceThis will be the 5th time someone has to come to my home to fix the leak that their technician caused while installing the new coil's which I had to pay forThey are never on time with their appointments Each time they were scheduled to come out between 8am & 1pm They call after the scheduled time to let you know that they are about hour away from your home People work Service American sends out service techs that break your appliances, they will not hold themselves accountable for breaking your appliances and they just don't care
Quick response to phone call Fast service to check problem Ordered part for dishwasher Repair was done in reasonable time and all works well Very pleased with entire service
This is the second year that I have subscribed to the Service America plan They have helped me with repairs and figuring out some problems that I had with my new condo
We had an error code on our air conditioning unit that Service America was able to help us resolveIt took a few service visits due to complexity of issue The service technicians were polite, knowledgeable and hard workingA Service America supervisor also followed up and asked me to call him if there were any further problems with this issue
We have been with Service America for years nowThey have always been responsive and their technicians knowledgeable and courteousthey make sure the job done right before they leaveThe office staff usually follows up to make sure you are satisfiedI have recommended Service America to many of my neighbors and friendsso far they are all still talking to me!!
Great company and great and skilled service people that work for Service America Always fix my problem on the first visit and use all OEM replacement parts for appliances, plumbing, electrical, etc I have been a vey happy customer for years with Service America and give them Stars!!
Now as over the years I've been a customer, Service America has given courteous, knowlegeale and professional advice, reliable and top-level service an
Lamar is a great AC technician and always knows the best way to get the problem fixed efficiently
called the company on Friday, needed refrigerator's repair, service call was scheduled for the next day that was SaturdayService person came on time and fixed itGreat service!
Technician was on time and very knowledgeable
Service was great Tech's were great and knew what they were doing
I have had contracts with Service America for years I have alway received excellent service Most the time the repair is made immediately, however as with any service some repairs required ordering parts which does take time to come in I will continue to use this service As an older individual there is comfort in knowing if something breaks I have service just a phone call away
The technician for the leak under my kitchen sink was sent out the very same day that I called Service America He located and repaired the leak He worked quickly and cleaned up efficiently I couldn't have been more pleased
WORST EXPERIENCE EVER!! BE WARNED DO NOT USE SERVICE AMERICA!! First they broke my refrigerator while doing a repair The customer Service is completely lacking, there is noneAfter they broke my refrigerator I called and was told I was speaking to a supervisor to tell them about the technician that broke my refrigeratorThey refuse to fix it They say the door of the fridge is not coveredEven if their techninical broke it, it is not their responsibility, it's in their contract They broke it by forcing in a part that was not fitting correctly The Phone Time for customer service is extremely long If you have an issue after waiting an hour on hold for someone to get on the phone, they put you back into the que so they do not have to deal with youYou are put back on hold for another minutes or moreFor A/C Repair, they broke the air handler to the air conditioner when they installed the coils last Saturday August, 22, 2015.\Now it is leaking in the wall, and the wall in my home is filling up with water We have called Service America soooo many times The hold times are at least minutes They charge you over $for their service, and in return for your money, you do not get any serviceThis will be the 5th time someone has to come to my home to fix the leak that their technician caused while installing the new coil's which I had to pay forThey are never on time with their appointments Each time they were scheduled to come out between 8am & 1pm They call after the scheduled time to let you know that they are about hour away from your home People work Service American sends out service techs that break your appliances, they will not hold themselves accountable for breaking your appliances and they just don't care
My ice maker was installed in a timely manner No mess, no fuss, no bother The Tech did an excellent job and I would refer him to anyone
I found the technician, Tiffany P., who visited my home was a most professional, competent and reliable representative of Service America
Service America techs are knowledgeable and competent Their service is expensive, but a great boon to older homeowners
Completed the job professionally and took the time to do it thoroughlyWell done
I love Service America and the techs are awesome!
Quick response to phone call Fast service to check problem Ordered part for dishwasher Repair was done in reasonable time and all works well Very pleased with entire service
This is the second year that I have subscribed to the Service America plan They have helped me with repairs and figuring out some problems that I had with my new condo
Technician very courteous and helpfulGave good advice
We had an error code on our air conditioning unit that Service America was able to help us resolveIt took a few service visits due to complexity of issue The service technicians were polite, knowledgeable and hard workingA Service America supervisor also followed up and asked me to call him if there were any further problems with this issue
We have been with Service America for years nowThey have always been responsive and their technicians knowledgeable and courteousthey make sure the job done right before they leaveThe office staff usually follows up to make sure you are satisfiedI have recommended Service America to many of my neighbors and friendsso far they are all still talking to me!!
Great company and great and skilled service people that work for Service America Always fix my problem on the first visit and use all OEM replacement parts for appliances, plumbing, electrical, etc I have been a vey happy customer for years with Service America and give them Stars!!
Washing machine was not turning on, tech saw that door latch was not latching, and replaced itVery happy customer
Now as over the years I've been a customer, Service America has given courteous, knowlegeale and professional advice, reliable and top-level service an