Caliber Match Reviews (69)
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Caliber Match Rating
Address: 9393 N 90th St Ste 102-514, Scottsdale, Arizona, United States, 85258-5040
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My interaction with Caliber Match has been positive from the get go, them treating me with respect and their professionalism evident in everything they do. Their head matchmaker, Emily Hellman, has been available to answer my questions before I signed up. Once I was a member of Caliber Match, Emily has helped me immensely through out Self Discovery and Relationship Roadmap sessions. I think because of this deep dive, I have been able to identify what I seek from the dating process, and the type of women I want to meet, and want to avoid.
I would highly recommend Caliber Match to relationship minded Singles, especially the 35-40+ demographic, who I believe would benefit greatly. Thanks and good luck!
The one other matchmaking service I spoke to wouldn't tell me the pricing till it was time for me to sign on the dotted line. They also did blind matchmaking which meant that I had no say in who I went out with. They could just send me out with whoever, to meet their quota or to show that they are doing their job. With Caliber Match, because you get to review your matches and say Yay or Nay, the dates are much more meaningful. Also, their mutual match system means both parties agree to meet after reviewing each other, so the there is definitely mutual interest by the time you are sipping wine across from each other.
For the serious, relationship minded singles over 35+, I would highly recommend Caliber Match. I have not tried other matchmaking services, so can't really compare, but in comparison to my experiences dating online, Caliber Match is a world apart.
While the self discovery and personal attention makes a big difference, the most significant difference is the quality of people you will meet. They weed out the 9 out of 10 people who are not financially stable, not looking for serious relationships, so you know that each match you are given is presented to you for a reason.
I am flabbergasted by the negative reviews about this company. In my interaction with Caliber Match over an 18 month period, I have found them to be professional, considerate and eager to provide a meaningful service. Emily herself is quite involved in the discovery and matchmaking process, and has been accessible.
Having said that, before signing up for Caliber Match, you should think if you have a few key ingredients for success - financial and emotional stability, readiness to get in a committed relationship, and realistic expectations. Emily and her team are not magicians. And you're not ordering a pizza with specific toppings that you like. There are real human beings (women in my case) who will evaluate whether you're date-worthy and bring enough to the table.
Caliber Match's mutual match system means that both parties have to agree to go out on a date. Some of the negative reviews make me feel that people have unrealistic expectations. Just my two cents, if this helps you decide. Thanks.
I would not recommend this matchmaking service. Expensive, misleading and unfulfilled promises. They took me on as a client with known parameters then blamed me for the lack of matches using hurtful sexist and ageist tropes. Wish I had read reviews before I signed on with them. Agree with several other reviews: DO NOT USE THEM.
I really liked how I could review and approve/reject the dates beforehand, especially after having a poor experience with blind dates in the past. I also liked that I could look for matches farther away from me, as I travel for work.
Overall I had a good experience with Caliber Match, and might even try again with them in the future.
Just because I didn't end up marrying the guy I was in a relationship afterwards, doesn't mean I wasn't happy to be set up with him. I took a break from dating for a while to work on myself but might try again in the future when I'm ready to date again.
How good could it be if you have to try them again? A number of quality dates? How many? Over what time period? This is opinion spam.
Honeydew can we talk?
Did you have any luck?
I am so glad I did. Caliber did what they said they would. Yes, it was a little slow to start... but I met some amazing people and I have put my membership on hold because I am pursuing a relationship with someone they introduced me to.
I cannot say this enough... Thank you everyone at Caliber Match
Drkim1732 has placed reviews on several sites so we will put our original response (to her review on a different site) here to respond to this review.
Drkim1732 claims that we did not have a plan for the pandemic. That is untrue. She was given the choice to put her search on hold due to COVID and she chose not to. We sent out our COVID-19 Notice and Options to active clients on March 23, 2020. She opted to continue the search, and we did. It was also made very clear to her on May 28 in an email from me that we would not be counting any of this pandemic-effected time against her extension. (“In order to remedy this lag in matches, we will be extending the contract for any active clients that we're unable to present matches to during this pandemic crisis. So from mid-March until whenever things "normalize", we would be adding that amount of time to the backend of your contract,” and “As far as a concrete plan, as I outlined above we will be extending your contract for as long as this pandemic limits us and we're unable to present any matches to you due to COVID.”)
Additionally, Drkim1732’s claim that she was not provided the “paid for service” is untrue. We presented three matches before the pandemic occurred. She agreed to meet the first match, and we worked with her and the match to plan and coordinate a date.
For reference, the timeline is as follows:
• We presented the client her first match in November, and she excitedly agreed to meet him. Here was her feedback to her matchmaker, upon reviewing his bio and information: “Wow - impressed! Sorry I got annoying. I would like to meet him. Wouldn’t say at first glance all that physically attracted (am I allowed to say that?) because I tend to like non blondes and taller but I trust you. And otherwise he fits a lot of things. Thanks!”
They met and she had only good feedback for us on 11/17:
To her matchmaker: “Heidi! G*** was exactly what I asked for - it’s almost like you conjured him up. We had a really good time and are getting together on Tuesday for dinner. After that I have a couple of busy weeks but I am so glad I met him. Thank you. I will keep you updated. I haven’t found anyone I wanted to see again in almost a year. We, of course, went over all the taboo subjects but it was natural. He had flowers there for me. Very sweet.
I am not ready to say he’s the one after one date but assuming you get good feedback from his matchmaker - I would like to see where it goes. Unbelievable! Thank you so much.”
To the Director of Matchmaking: “Thanks Jessica. Ask Heidi about my date last night. You will be happy. :)”
• We presented Drkim1732 with her second match in December, the next month. Here is her feedback regarding that match:
“Hi Heidi,
Thank you but I think I am going to pass although he sounds like a nice person. He has 2 younger kids and lives pretty far from me - that won't work with my schedule - Collegeville is at least 45 min away during times we would be driving back and forth and I am really not looking for someone with younger children (esp 2). One or the other I might be okay with but the 2 together will make it impossible (tried it a couple of times before).”
There is no penalty for turning down a match, and we take feedback we are given and revise our searching and screening criteria. We implemented this feedback to her search, which narrowed the pool of potential matches further. However, it’s worth mentioning that – in addition to narrowing search radius from the original 60 miles (which she specified when we initially interviewed her) to 25 miles (as the 23 miles away, or “45 min”, of her second match was too far for her to drive) – she significantly further narrowed our search by adding that she is not open to a man with “younger children”, even though she has a young child (even younger) herself.
• Drkim1732 asked for a full refund in January.
• We presented Drkim1732 her third match in February, and she declined meeting him.
• We implemented our COVID protection for clients in mid-March, and gave Drkim1732 the option to continue or go on hold (as outlined above). She chose to continue, and in May it was made clear that this “lost” time would not go against her contracted time.
There are many other claims Drkim1732 has made in this complaint that I will attempt to address as well.
She claims we threatened her if she complained. It’s important to be clear about this – there was no threat made at any time. We have a Privacy Policy that we enforce, and based on what Drkim1732 wrote, it was clear she did not remember or perhaps understand this policy. She states that when she wrote this complaint she did not have a copy of her contract, but this is also not true, as we use an electronic signature service for all contracts, and she is emailed a pdf version of the signed contract the moment she completes it. I have since emailed her an additional pdf’ed contract as an attachment.
I would like to respond also to Drkim1732’s comment stating that we “put up personal information about clients that file complaints” and “They get very critical about clients and provide detail about them online which is questionable,” but I have no idea what she’s referring to or talking about.
Well I've had similar experiences with Caliber Match as many reviews I've read online.
Mostly all talk. No action.
As with others, I experienced a strong sales pitch. It all sounded good. The sales person actually was very nice. We've become friends actually. she's paid on commission to get clients. She's actually gone to bat as she too knows what's going on.
The matchmaker assigned to me is new. Her opening statement was "so you like to date younger women?"
I had to defend myself. I responded "no. I am extremely active and worldly. (I've been CEO of 13 international companies) and actually younger women prefer me."
After the questioning hour on the phone, I was told to send photos and then it takes 3 weeks to create your profile. That was my first clue. I've sent photos, more info about me.
Little to no response. Then I was told to be payment. The owner even told my friend (the sales woman) he's too impatient.
Well, the 3 weeks has come and gone. I got a promise I'd be contacted absolutely on or before February 16th.
Today is the 17th. No correspondence whatsoever for weeks. I asked for a new matchmaker and the sales woman said that shouldn't be a problem. It is.
The sales woman Admitted the following to me:
1. Their customer service is poor
2. She's had clients who had few dates. Even though a minimum of a per month is guaranteed.
3. I was told with my background, etc. I'll get many more. I doubt it.
4. The sales woman said she's talked to the owner and she doesn't want feedback and she admitted the owner is all about money, not finding people real matches
5, A unique service of Caliber is they have Scouts who help find people for you. It turns out they actually use the 3 weeks to Hire new inexperienced Scouts
I'm not yet saying Caliber Match is a SCAM. But ... that's my belief.
Frankly I've had many many great dates at high-end websites. Oh. Caliber Match won't let you search their database
CONCLUSION.
Don't bother using Caliber Match. You'll spend more time complaining, waiting and dealing with inexperienced Matchmakers, scouts etc.
They are selling the promise of love for $5,000 which you'll never see again.
No response from Emily, CEO owner even with attorneys involved. Process you used for refund when you determined it to be a scam?
Edge hill can you contact me?
This is Edgehill2000. We have resolved the situation and the owner of Caliber Match has promised to refund my $5,000 payment.
I was happy to see they refunded my money.
I have attached my response in a pdf documentMy response exceeded your character limitation