Tyler was professional, courteous and knowledgeable He performed heating service and explained my options for service plans (at my request)Office staff left a voice mail the day before to confirm the appointment, called to let me know Tyler was on his way and also emailed a pic so I could confirm who he was when he arrivedTheir service plan for a yearly contract was reasonable
Staff was helpful and courteousExcellent response time for serviceThey make customer service number They also sent an email with a picture of the technician coming to my home therefore increasing the comfort a women home alone to open the doorI would absolutely recommend them to my friends and familyThe service tech Jeremy was neat, kind and smiling also efficient and helpful
Please allow me to Thank Level and their representative Mike Pfor the exemplary service they provided to us on a very cold and windy day in Havre de GraceMike was very professional and knowledgeable about the products he came to serviceHe was most helpful in answering questions and providing information about the Services and products offered by Level
Thank you for the wonderful person named ** Very nice and explained everything he did to our unit We are very happy with LEVEL and glad to have your service
Chose Level for a new furnace and AC and service plan almost years ago Just had a month checkup on 12/ Steve Taylor was the service tech; it's the second time he's been to my home for a month checkup Steve is great! He's friendly, personable and knowledgeable I would recommend Level Home Services to anyone
Always a pleasure to do business with them I have them for my heat/cool services and had them install a new heat pump and furnace Good people to do business with
As always, professional service, on time for the scheduled visit, got down to business and did a thorough maintenance job Well worth the annual service agreement
I have been using LEVEL for several years, including installation of a HVAC system, and check-ups on sameThe techs know their jobs, and are alwasy friendly and courteousThe office staff also do a good job of keeping me up-to-date on any service
I called fist thing in the morning after discovering our gas furnace had stopped working over nightNicole was quick to get us an appointment and made sure all the correct information reached the TechSteve Tarrived in the appointed time windowQuickly assessed the problem and had it fixed in no time I have used Level several times now and feel they do a real good job
Our household has been dealing with level heating and cooling for almost twenty years! The technicians are professional , thoroughly trained, respectful of the homeowners personal property, and most importantly honest and forthright!!! I'm always impressed by their courteous attention to quality workmanship!! My technician this season was Mike P
Just had our annual maintenance for our heating and air conditioning done by Steve Tof Level Home ServicesMrTarrived on timeHe was very clear in his explanation of the work to be done and the checks to our system that were performedHe was very careful to protect our flooring, always wearing shoe coveringsHe was very courteous and genuinely interested in providing the best service to our systemHe turned a mundane service into a very pleasant experience
I had a complicated oil boiler and electric water heater setup replaced with units that run on natural gas The tear our of the old units and installation of the new units were no small tasks but SS., DS., and MCfrom Level Heating and Air Conditioning did a fantastic job The new mechanical, plumbing, and electrical components were installed in a very professional, neat, and meticulous manner The pride this crew takes in their craft shows in their quality of workmanship
Level Home Services has been a trusted contractor to us for quite awhileThere service is really very good from the initial phone call to the service folks in the field
For at least years, we had dealt with the same company for maintenance of our furnace and A/C system, but their prices and lack of customer service prompted us to look around for something better We have found something a lot better, both in price and customer service From our first phone call with Suzie to the first service appointment with Rob, we have encountered a much-appreciated Level (!) of friendly professionalism that made it easy for us to sign a multi-year contract My only regret is not making the move to Level years ago
I have been very happy with Level Services since switching to them as my Heating/AC service provider, in particular tech Robert S Excellent service with a very professional and friendly way of conducting business
I was very happy to see Steve Twhen he arrived to perform preventive A/C system maintenance He serviced our HVAC system in years past and I always felt he went above and beyond Other Level technicians, who were all very good, came out the last few times we had service Steve is professional, courteous, knows what he's doing and takes the time to explain what he's doing so the customer is in the know too He's very much appreciated
Tyler was professional, courteous and knowledgeable He performed heating service and explained my options for service plans (at my request)Office staff left a voice mail the day before to confirm the appointment, called to let me know Tyler was on his way and also emailed a pic so I could confirm who he was when he arrivedTheir service plan for a yearly contract was reasonable
Staff was helpful and courteousExcellent response time for serviceThey make customer service number They also sent an email with a picture of the technician coming to my home therefore increasing the comfort a women home alone to open the doorI would absolutely recommend them to my friends and familyThe service tech Jeremy was neat, kind and smiling also efficient and helpful
Please allow me to Thank Level and their representative Mike Pfor the exemplary service they provided to us on a very cold and windy day in Havre de GraceMike was very professional and knowledgeable about the products he came to serviceHe was most helpful in answering questions and providing information about the Services and products offered by Level
Robert Shad no problem with me peering over his shoulder and asking questions as he worked and explaining everything he was doing
Thank you for the wonderful person named ** Very nice and explained everything he did to our unit We are very happy with LEVEL and glad to have your service
Chose Level for a new furnace and AC and service plan almost years ago Just had a month checkup on 12/ Steve Taylor was the service tech; it's the second time he's been to my home for a month checkup Steve is great! He's friendly, personable and knowledgeable I would recommend Level Home Services to anyone
Always a pleasure to do business with them I have them for my heat/cool services and had them install a new heat pump and furnace Good people to do business with
As always, professional service, on time for the scheduled visit, got down to business and did a thorough maintenance job Well worth the annual service agreement
Three words....Prompt, Courteous, and Professional I would definitely do business with them again Serviceman Edgar Dwas very helpful
I have been using LEVEL for several years, including installation of a HVAC system, and check-ups on sameThe techs know their jobs, and are alwasy friendly and courteousThe office staff also do a good job of keeping me up-to-date on any service
I called fist thing in the morning after discovering our gas furnace had stopped working over nightNicole was quick to get us an appointment and made sure all the correct information reached the TechSteve Tarrived in the appointed time windowQuickly assessed the problem and had it fixed in no time I have used Level several times now and feel they do a real good job
Our household has been dealing with level heating and cooling for almost twenty years! The technicians are professional , thoroughly trained, respectful of the homeowners personal property, and most importantly honest and forthright!!! I'm always impressed by their courteous attention to quality workmanship!! My technician this season was Mike P
always professional on time and thorough we ask for Ryan when it's service time to assure the best results
Just had our annual maintenance for our heating and air conditioning done by Steve Tof Level Home ServicesMrTarrived on timeHe was very clear in his explanation of the work to be done and the checks to our system that were performedHe was very careful to protect our flooring, always wearing shoe coveringsHe was very courteous and genuinely interested in providing the best service to our systemHe turned a mundane service into a very pleasant experience
I had a complicated oil boiler and electric water heater setup replaced with units that run on natural gas The tear our of the old units and installation of the new units were no small tasks but SS., DS., and MCfrom Level Heating and Air Conditioning did a fantastic job The new mechanical, plumbing, and electrical components were installed in a very professional, neat, and meticulous manner The pride this crew takes in their craft shows in their quality of workmanship
Level Home Services has been a trusted contractor to us for quite awhileThere service is really very good from the initial phone call to the service folks in the field
For at least years, we had dealt with the same company for maintenance of our furnace and A/C system, but their prices and lack of customer service prompted us to look around for something better We have found something a lot better, both in price and customer service From our first phone call with Suzie to the first service appointment with Rob, we have encountered a much-appreciated Level (!) of friendly professionalism that made it easy for us to sign a multi-year contract My only regret is not making the move to Level years ago
Very impressed with preventive maintenance service callSteve Taylor was very professional , knowledgable and an asset to his company
I have been very happy with Level Services since switching to them as my Heating/AC service provider, in particular tech Robert S Excellent service with a very professional and friendly way of conducting business
I was very happy to see Steve Twhen he arrived to perform preventive A/C system maintenance He serviced our HVAC system in years past and I always felt he went above and beyond Other Level technicians, who were all very good, came out the last few times we had service Steve is professional, courteous, knows what he's doing and takes the time to explain what he's doing so the customer is in the know too He's very much appreciated