Calling Today Reviews (28)
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Calling Today Rating
Description: Telephone Communications, Mobile Telephone Service
Address: 3133 Chamoune Ave, San Diego, California, United States, 92105
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Specifically, they pride themselves on having a 1,2, 3 step system that is simple and easy to lower your phone costs for calls to your loved one in jail.
Step one, get assigned to a special local number. Two, give the special number to your loved one in jail. And Three, start saving lots of money.
It is all lies. Everything on the website contradicts itself and there is no way for you to know that you are paying for only a local phone number which in my case I already had. They knew when they took my application that I had a local number, yet failed to inform me before I paid them $35 for a service that would not work for me.
I'm now asking everyone out there to look at the Three steps claim made by this company and if I am correct, maybe someone knows an attorney who would be willing to start a class action lawsuit in order to get everyone's hard earned money back to them. Calling Today needs to be exposed for their borderline fraudulent business practices.
Calling Today provided the service to the customer and a new local phone number " [redacted] " was assigned to this account, the Activation email was sent to the email that the customer provided to us: " [redacted] @gmail.com"The number was working but the customer never read how this service works, we have all the information in our webpage www.callingtoday.comWe know that the customer received the Activation email with the login information because the Customer logged into this new account at: " [redacted] " Before the Customer can pay with this Card , Customer need to agree the Terms of Service otherwise Customer can not continue to the Payment screenWe have our refund policy in https://www.callingtoday.com/terms.php
Look at my previous post for evidence that they lie to anyone they wont refund money to when their service does not work.
See attachmeht. Proof they are liars.
We can help setting up this account for the customer, please call us at to help you configuring your service with us
Calling Today never hide the service that we offer, all the information of this service is on the webpage at [redacted] , all the information is visible to the customer before they purchase Basically we provide a New Local Phone Number where the facility is and the inmate will be calling that number but you will be answering the calls on your actual home or mobile phone, you will be avoiding the long distance fees and you will save up to 80% on each call making calls from USD per mite to Cents per minuteThe message that you read on your profile that dont let them know that is a service to save money on your calls is only to help you save money because the jail phone providers dont want you to save money and if you tell them that you are going to pay them less then they will not let you to add you numberWe can refund the amount that you requested
That is your official company line however it's a crock of misrepresentations. I thought it was only 3 easy steps to saving massive amounts of money? Look below at what I'm going to post now because this is going to be with opens up the class action lawsuit against U criminals for stealing off of people who work so hard to support their loved ones in it that are incarcerated and you are worse than criminals that are locked up because you steal from us. I hope this makes press and it makes the federal government's watch list and that you go to be incarcerated for lying again on this forum!
Calling Today provided the service to the customer and a new local phone number was assigned to this account, the following information was filled with this information:Name: [redacted] [redacted] Customer purchased Minutes Plan on 2017-05-11:17:from the IP Address: [redacted] and the account was activatedThe activation email was sent to the email [redacted] [email protected] We know that the customer logged in this account on 2017-05-11:19: Calling Today never says that we are associated with any other Company, Calling Today only sell local phone number to avoid ling distance feesBefore the Customer can pay with this Card , Customer need to agree the Terms of Service otherwise Customer can not continue to the Payment screenWe have our refund policy in https://www.callingtoday.com/terms.php
Liar! Liar! Liar!
And dare I say also a criminal liar!
What about your claims of simple as 123 to save massive amounts of money?
Apparently you did not have an attorney set up all the garbage you have on your website which contradict itself everywhere. That is really going to hurt you guys in the end because when you have to pay everyone back in a class action lawsuit you will realize that you should have had an attorney from get go you cut corners it shouldn't cut and you're trying to make us pay for them. Take a look at my pictures below and it's proof is in the pudding so they say.
And, if it wasn't a save money on all jail calls, Why would you company say don't tell the institution phone provider that you are saving so much money through calling today. It is such a 6 set up that you make people believe they are going to save hard earned money when in fact you just stealing our hard earned money!
Worst customers services everVery disrespectfulAfter a call request the close of my account company continued took the money away from my account for months, pushing me to cancel my debit card, and handle all the inconvenienceWhen call the costumer service number, system said that it's a non working number........!!!
Keep your eye on here. I am trying to get a class action lawsuit going and reporting them to the FTC to see if they broke any federal laws.
If you haven't already, please file a complaint with the better business bureau and file a dispute with your bank to get your money back.
Let's keep at it until these scammers fold up and no longer do any stealing ever again!
Calling Today provided the service to the customer and a new local phone number "***" was assigned to this account, the Activation email was sent to the email that the customer provided to us: "***" We know that the customer received the Activation email with the login
information because the Customer logged into this new account at: "*** ***" , Customer called our Customer Service and ask for this local phone number specifically, Before the Customer can pay with this Card , Customer need to agree the Terms of Service Otherwise Customer can not continue to the Payment screen. This number was working since the service was activated. Calling Today pays in advance to acquire our LOCAL numbers based on the subscription level chosen by our customersBecause we are not refunded by our provider, we cannot provide refunds due to the prison being released sooner than your service is due to end.Even if the service was not used or your number is already local, we do not issue refunds.If you have paid for the service we encourage you to use the number providedIf there is a reason why you are unable to setup or use the number please let know so we can assist you."Full refund if we are unable to provide you service, no refund all othersCalling Today purchased in advance the telephone number and package of minutes for you, our providers do not issue refund to us even if the account was not used."We have our refund policy in https://www.callingtoday.com/terms.php ("4- CT Terms of Service.tif")
Lies! Do you believe what you are told to say?
123 steps to saving a ton of money.
Where I come from they call that the bait and switch.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Calling Today never hide the service that we offer, all the information of this service is on the webpage at *** , all the information is visible to the customer before they purchase Basically we provide a New Local Phone Number where the facility is and
the inmate will be calling that number but you will be answering the calls on your actual home or mobile phone, you will be avoiding the long distance fees and you will save up to 80% on each call making calls from USD per mite to Cents per minuteThe message that you read on your profile that dont let them know that is a service to save money on your calls is only to help you save money because the jail phone providers dont want you to save money and if you tell them that you are going to pay them less then they will not let you to add you numberWe can refund the amount that you requested
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I just now attempted to resolve this over the phone. Their web site says we can ONLY cancel over the phone (thereby no record of cancellation) :"Our policy requires that you call and verbally cancel your accountThis is simply a security measure to verify you are actually the account holderPlease make sure to cancel your account prior to your billing date to avoid further chargesCall (619) and our representatives will be happy to assist youOr use Contact Us section and send us email, the account will be cancelled till we confirm you by sending you email." I also confronted them with their claim to have sent an activation email to me. They sent one then, but there was NOT a date that it was sent "last month" as claimed - so they never had sent it at all.They also claimed that I used the service which NEVER happened.I called and asked to speak with a supervisor. I was pit on hold for OVER an HOUR and no one ever answered even though I could hear people moving around in the background. They claim that the sent an activation email which the did not do until just now. I asked them to sen a copy because I never received it.They also say that you must cancel only by phone - so there would be no record of the cancellation request. Here's their police per the web site:"Our policy requires that you call and verbally cancel your accountThis is simply a security measure to verify you are actually the account holder.Please make sure to cancel your account prior to your billing date to avoid further chargesCall (619) and our representatives will be happy to assist youOr use Contact Us section and send us email, the account will be cancelled till we confirm you by sending you email." They are liars and deceptive thieves, refusing to issue a refund even after having AGREED initially to do it (over the phone of course).This is totally unacceptable. Please pursue this company. For me and all the others who were similarly tricked. Respectfully; *** ***
We can help setting up this account for the customer, please call us at 619 331 0018 to help you configuring your service with us.
Calling Today provided the service to the customer and a new local phone number "[redacted]" was assigned to this account, the Activation email was sent to the email that the customer provided to us: "[redacted]@gmail.com"The number was working but the customer never read how this service...
works, we have all the information in our webpage www.callingtoday.comWe know that the customer received the Activation email with the login information because the Customer logged into this new account at: "[redacted]" Before the Customer can pay with this Card , Customer need to agree the Terms of Service otherwise Customer can not continue to the Payment screen. We have our refund policy in https://www.callingtoday.com/terms.php
Calling Today provided the service to the customer and a new local phone number 2545234980 was assigned to this account, the following information was filled with this information:Name: [redacted]...
[redacted]Customer purchased 250 Minutes Plan on 2017-05-09 11:17:05 from the IP Address: [redacted] and the account was activated. The activation email was sent to the email [redacted][email protected] We know that the customer logged in this account on 2017-05-09 11:19:09 Calling Today never says that we are associated with any other Company, Calling Today only sell local phone number to avoid ling distance feesBefore the Customer can pay with this Card , Customer need to agree the Terms of Service otherwise Customer can not continue to the Payment screen. We have our refund policy in https://www.callingtoday.com/terms.php
We can help you setting up your local phone number with a Customer Service representative, please tell us where we can be in contact with you to make a customer service call to help you with your account.
Calling Today never hide the service that we offer, all the information of this service is on the webpage at [redacted] , all the information is visible to the customer before they purchase . Basically we provide a New Local Phone Number where the facility is...
and the inmate will be calling that number but you will be answering the calls on your actual home or mobile phone, you will be avoiding the long distance fees and you will save up to 80% on each call making calls from 1 USD per mite to .06 Cents per minute. The message that you read on your profile that dont let them know that is a service to save money on your calls is only to help you save money because the jail phone providers dont want you to save money and if you tell them that you are going to pay them less then they will not let you to add you number. We can refund the amount that you requested.
Worst customer service ever. They robbed me for $34.98. A sales rep convinced me to get the service. Come to find out I couldn't use the service for local jail calls. They won't issue me a refund and they closed my account. If you weren't going to give me a refund I could of use the account for another family member who is locked up long distance..
WWW.CALLINGTODAY.COM
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I received this message from the Revdex.com: Calling Today says"
Calling Today provided the service to the customer and a new local phone number 2545234980 was assigned to this account, the following information was filled with this information:
Name:
City: Houston
State: Texas
Cellphone:
E-Mail:
Contact Phone:
Jail Information:
Facility Name: Jack Harwell Dtetntion Center
Facility City: Waco
Facility State: Texas
Facility Phone: 2547595900
Customer purchased 250 Minutes Plan on 2017-05-09 11:17:05 from the IP Address: 99.43.129.32 and the account was activated. The activation email was sent to the email [redacted] We know that the customer logged in this account on 2017-05-09 11:19:09
"Calling Today never says that we are associated with any other Company, Calling Today only sell local phone number to avoid ling distance fees
Before the Customer can pay with this Card , Customer need to agree the Terms of Service otherwise Customer can not continue to the Payment screen. We have our refund policy in https://www.callingtoday.com/terms.php"
THIS IS A LIE. I never received this: " The activation email was sent to the email [redacted]". I have searched my email for everything involved with CALLING TODAY and there is no record of an "activation" email. This is the entire email communication with CALLING TODAY:
Calling Today
Jun 22 (4 days ago)
to me
Do you want to close your account now or by the end of the current billing cycle?
Name: James Saunders
Subject: Cancel my Account
Phone:
Email:
J. R. Saunders
Jun 22 (4 days ago)
to Calling
I already called and cancelled upon receiving a bank withdrawl of $19.98 on 5/10/2017.
I was told that a refund would be issued.
I believed it.
Not only was that refund never issued, but now I get drafted ANOTHER $14.99 on 6/12/2017!
Please expedite
select
Desired Resolution:
Desired Outcome :
(1.) Full refund, including overdraft fee caused by unauthorized debit of my bank account.
(2.) Have CALLING TODAY show us the email of account activation they claim to have sent.
(3.) Have CALLING TODAY show us that the "account" was logged in to :
"We know that the customer logged in this account on 2017-05-09 11:19:09 "
because that is yet another false claim.
(4) Have CALLING TODAY STOP deceptive claims on their website designed to trick buyers in to
thinking they can purchase "Unlimited minutes just $29.99 USD per month." when in fact
this is just an ADDITIONAL charge on top of what it costs to receive a call from an inmate
- not unlimited minutes as falsely claimed in bold print on their front page.
See https://callingtoday.com/.
(5) On-site investigation of records at CALLING TODAY showing customer refund requests, and public disclosure of same
Just try to get a refund - it won't happen. This company has taken two withdrawls from my Bank Account (so far) AFTER I had cancelled the so-called "service". This is a deceptive web site which claims "Unlimited minutes just $29.99 USD per month." This is a trick! You would end up paying that $29.99 ON TOP of the inmate's calling account you have already set up. I do not understand how Calling Today continues to operate this deceptive web site? They just now changed their phone number: Customer Service: (619) 331 0018.
Order Now
Customer Service: (619) 331 0018
Liars.
Deceptive theives.
Withdrew money AFTER cancellation.
Bad phone number for calling today company on their web site.
Agreed to refund - never did.
Offers $29.99 unlimited minutes" flat out lie.
--------------------------------------------------------------------------------...⇄ /> sent to Revdex.com:
This business is a total scam. They only respond by email, no one answers the customer service phone number and their product is fraudulent. They sell local numbers that they prepurchase to give to people who have incarcerated family members and friends and they lead you to believe it will save you money and that they are connected with Paytel and they are not. You have to really read the fine print to understand that they are essentially helping you break the law. They also will not refund your money under any circumstance, even if the account is not used. I am on Social Security retirement and watch my money carefully. I cancelled this "Service" last month the same day I started it and never used it after I discovered that they misrepresent what they are offering. They claim "unlimited minutes" for $29.99 a month to talk to my son who is locked up instead they charge that ON TOP of whatever the jail charges (something like $15 for 3 minutes). Instead of refunding my money they CHARGED my bank account AGAIN an additional $14.99 this month. This caused an overdraft fee of $34. They owe me $68.97: 05/10/2017 Debit Card Transaction WWW.CALLINGTODAY.COM SAN DIEGO CA 05/09 $19.98 06/12/2017 Debit Card Transaction WWW.CALLINGTODAY.COM SAN DIEGO CA 06/09 $14.99 06/22/2017 Fee INSUFFICIENT FUNDS FEE $34.00 This in addition to wasting phone calls, emails and stress with no result other than "Your account is now closed, No further payments will be taken unless you reactivate this subscription. Thank You." Please help me pursue the following: 1. Refund all money taken from me by WWW.CALLINGTODAY.COM SAN DIEGO CA 2. Stop their deceptive advertising and business practices. Modification/discontinuance of misleading claims in their advertising. 3. How to seek damages sustained by me and other people with similar experience with this WWW.CALLINGTODAY.COM SAN DIEGO CA company 4. Contact by the business by phone or mail addressing these issues.
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I'd like to see the Revdex.com formally contact this WWW.CALLINGTODAY.COM SAN DIEGO CA with all the complaints from myself and others. Additionaly, WWW.CALLINGTODAY.COM SAN DIEGO CA should be monitored and put on a watch list for continued misleading practices. Please help me pursue the following: 1. Refund all money taken from me by WWW.CALLINGTODAY.COM SAN DIEGO CA 2. Stop their deceptive advertising and business practices. Modification/discontinuance of misleading claims in their advertising. 3. How to seek damages sustained by me and other people with similar experience with this WWW.CALLINGTODAY.COM SAN DIEGO CA company 4. Contact by the business by phone or mail addressing these issues Is there any way I can be informed of Revdex.com follow-up or action?