Canadian Air, The "EH" Team, Heating And Cooling

Called to have ac checked. Brian came out the next day. Got ac blowing cold again, and told me to prepare to replace unit by next summer due to it being over 13 years old, and compressor was leaking oil. Nice to know ahead of time.

They came out last minute on a late Saturday afternoon and not only discovered what the problem was but explained it well to me so that I could understand what happened also. He took the time to ensure that all of my questions were answered and when I mentioned future things that I'd like to do to the system, he gave me good advice and a direction to start with. I felt that he was very honest and patient with my questions without being pushy or an over the top salesperson. One of the best overall experiences I've ever had with anyone doing a repair on any item for me. I got lucky when my coworker gave me their information. (She said the same things about them also :) )

The very polite technician was prompt and very thorough. They took the time to explain in detail what was wrong and gave lots of options on how to proceed. After deciding which option to go with, they quickly replaced our broken air unit. The service was the best I have seen from a repair service. Good value as well.