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Address: PO Box 15911, Tampa, Florida, United States, 33684-5911
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Celliqueketo.com
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Address: PO Box 15911, Tampa, Florida, United States, 33684-5911
Phone: |
Show more...
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Web: |
Celliqueketo.com
|
Add contact information for Cannativa
I ordered cbd gummies and cbd oil from cannativa and paid $6.95 for one and $6.97
for the other was charged $89.92 and $89.73 did not authorize
Ordered product from Cannativa was told pay only $6.95 and $6.97 and nothing about a introductory offer and would be billed later for other products . Was charged $89.92 and $89.73 didn't authorize such payments have since cancelled this order very disappointed with product also didn't do anything would like to send rest back not worth the hassle. Also would like to get a full refund of all the money.
A full refund of $89,92 and $89.73
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/09/2020 and ended on 08/26/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 08/26/2020 and as a ONE TIME courtesy, we have refunded you back $179.65 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
I saw an add on FB for said product and the ad indicated that Luke Bryan, Blake Shelton had quit their current musical careers to promote product.
I received this product on 8/22/2020. I ordered the product on 8/18/22. This company showed recommendations by George Strait, Garth Brooks and Tom Hanks. I researched all of this info and found all of what this company was stating were total lies. As a senior citizen that is disabled I feel the company honed in on me. For my trouble and anxiety, I request a check in the amount of 500 dollars mailed to me.
Again I feel the company should pay me as senior disabled person that was taken advantage of, the company should send me a 500 dollar check for my thinking the company was legal.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 08/19/2020 however last 08/24/2020 you've contacted us through our email support team and cancelled your account. That day as well we processed a refund of $6.95 back to your account. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she DID NOT accept the response from the business.)
The company will keep advertising this product by using names of celebrities, when in fact people like Tom Hanks, Blake Shelton, George Strait are not aware of the company doing this. This is a bogus claim and should be dealt with by Federal authorities.
I also live with chronic pain and answered an add for cannativa cbd gummies and oil. I was only to be charged for the shipping and handling. I too thoroughly read the terms and nowhere did it say anything about a charge ofv$89 monthly. And there is not one piece of paper in anything I recieved through land mail or email with a phone number ANYWHERE! And only an email address on the one email I received that I'm sure is never even opened. I live on social security thank goodness my bank rejected the charge. But the claims of having any way form or fashion to be able to get in touch with them is a blatant lie.
I ordered a trial offer from Facebook that was supposed to be less $15.00.
They keep sending it every month and charging me $ 179.65 every month.
In May, On Facebook I ordered a free trial of CBC gummies and CBC oil for which I was only to pay for shipping of $ 6.97 & $ 6.95. Now my credit card has been charged for 3 orders totaling $552.87. I never agreed to this and do not want the product. There was no packing slip nor invoice with the package and I could no find no way to contact CannaTiva to call and cancel this free trial, nor any directions as to how much to us at a time. The add on Facebook was even gone. With Covid and medical appoints taking most of our time, I received a second package, which I still have not opened. Yesterday I received another package, which I refused to accept and returned to the sender. The charges on my credit card as of today total $552.87. The company charging me is Bellefactor oil.
I did try some of their gummies, but found no pain relief. I have never opened any of the "oil" they sent. I thought the Facebook add was real, with Dr Oz name on it. I have never ordered off Facebook before and will never again
I want a refund for the $552.87 total charges on credit card and I never want to receive anything from either of these companies ever again.
Hello ,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 05/18/2020 and ended on 06/04/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 08/13/2020 and as a ONE TIME courtesy, we have refunded you back $538.95 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Exactly what I had hoped for to resolve this issue.
Ordered cbd oil once for 6.95. Now they charged me 89.92 on 7/3/20 And 89.73 on 8/4/20. I did not order this. Want my money back. Will return meds.
When I ordered this I threw away first order number. I got a package today with order number ***. This started 6/16/20 when trial order placed. Now they have billed my credit card two more times. 7/3/20 charged 89.92 and on 8/4/20 I was charged 89.73. I am disabled and can not afford this med and never saw where They said they would keep sending without further order being placed. I have meds unopened and will send back but can't do it without return authorization.
I need my credit card refunded and I will send them their meds back unopened. I am very sick and just can't afford this med. I have tried calling the phone number on my credit card bill but can't get an answer (1-877-415-6398).
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 06/16/2020 and ended on 07/03/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 08/12/2020 and as a ONE TIME courtesy, we have refunded you back additional $239.30 today since we processed a refund of $120.00 last 08/12/2020 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
They keep sending oil and charging my card. I have written and told them to stop sending oil and refund my money and enclosed this with my return.
Order#***
Order #
Stop sending oil and stop charging me. I am returning the oil.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 02/02/2020 and ended on 02/19/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account TODAY 08/12/2020 and as a ONE TIME courtesy, we have refunded you back $269.76 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
made an order to this company for CBD oil for a $6.95 ship.
They continue to ship for a price of 89.92 & charge under another billing name
Several months ago my wife *** signed up for a special offer of CBD oil for $6.95 (just paying for shipping by credit card). We have now been charged $89.92 for an additional two bottles on our credit card under the name Fitnicsketo.com 844-388-4937 (listed on my credit card) while the bottle is shipped from Cannativa.com a PO Box 15911 in Tampa Florida. I tried calling the customer service number listed on my credit card bill receipt which I believe is in New Jersey but no one answers. On Monday I will ask my Southwest VISA credit card company to not accept any more charges from this company as I could not do that on a Saturday. The order number for the most recent bottle we received is *** The shipping date is listed as 7/25 which means I have at least two charges of $89.92 or similar. They list the return address as PO Box 15911, Tampa Florida 33684. Interestingly they have our zip code correct XXXXX but the city and state are listed as Tilghman, Alabama rather than Tilghman Maryland but the product still gets to us. The item is listed as CTRX-OIL (CannaTivaRX CBD Oil). That is all the information that is listed on the packing slip
A full refund for the product as a credit to my credit card or by check since I will inform my credit card company not to except charges from the company. I am willing to return the bottles of unopened product that I have received when the refund is received provided I have a correct mailing address.. Beyond that I want no further contact with the company.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 05/07/2020 and ended on 05/24/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 08/10/2020 and as a ONE TIME courtesy, we have refunded you back $269.76 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
The offer was a trial size of CBD oil (I only had to pay only $6.95 s&h). Great deal! A lot of people swear by CBD oil. $89.00 was mention no where.
I was very carefully to read everything on the page, expecting to find a "catch", but there was none to be seen, so I gave it a try
When I got ready to pay my credit card bill to Capital One, I noticed an $89 charge from CannaTiva RX. So I looked through my charges for the last few weeks, and sure enough, the $6.95 for the trial sizes x2 I'd ordered was charged by CannaTiva RX. Order # XXXXXXXF33 7/9/2020 order date.
I called Capital One credit card fraud people to block the charge, they sent me a new card. Then I cancelled the order myself. Online and I got confirmation that the order was cancelled on 7/14/2020, and I was told they wouldn't be crediting my $89.00 I never did receive no $89.00 worth of product.
To have my $89.00 credited back to my account on my Capital One card.
Hello ***,
We may be able to refund once the dispute has been confirmed withdrawn by your bank. It can still take 60-75 days for the dispute to be closed and the funds returned.
Only when this happens can we process a refund. Since the dispute itself has already refunded you, we suggest you to await your bank's advise instead of going through the lengthy process of withdrawal and dispute finalization.
(The consumer indicated he/she DID NOT accept the response from the business.)
No because no refund has been refunded to me already. the charge was on my Capital One credit card. Old # XXXXXXXXXXXXXXXX used at that time.
Letter attached sent to Capital One fraud department also. Case # on letter.
I was issued a new card.
Hello ***,
If you can call us back with your bank , we can gladly offer you a refund. The reason we cannot process a refund at this moment without your bank is because you have already requested one with them. Meaning that they already gave you or are going to give you the amount disputed. If we also refund you the amount, you will receive TWICE the amount and in the end you have the possibility of OVERDRAWING your account or getting TWICE the amount removed from your account.
(The consumer indicated he/she ACCEPTED the response from the business.)
The refund needs to be credited back to my credit card from Capital One # XXXX-XXXX-XXXX-XXXX . This is my new card # that they issued me.
The old # was XXXX-XXXX-XXXX-XXXX.
Thank You.